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  1. I would like to have hubdoc periodically log in to our supplier's account( Fedex, Amazon, Upwork, UPS etc) and fetch the invoices automatically.

    Dext Prepare already does that so I can see Xero loosing thousands of dollars by relying on third party software. I guess let's start with the most popular suppliers and take it from there. This can be an add on to Hubdoc for a bit extra and happy to pay as long as it is comparable in price to other software packages. That would greatly automated our accounts.

    9 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  2. It would be hugely helpful if we could add rules under supplier settings in hubdoc much like the bank rules in Xero. E.G. Client has a home office and I want to split the electricity bill 33% to Power and 67% to Drawings. Number 1 - I won't have to try and remember what the percentage for each client is as they vary and number 2 - I would be able to use the automated function to Publish to Xero.

    12 votes

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    3 comments  ·  Hubdoc  ·  Admin →
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  3. The ability to bulk transfer documents a client has uploaded in FILES section of Xero to Hubdoc so we can utilise the OCR and automation of documents into Xero better

    2 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  4. As an accounting firm, we use many platforms for our clients, including Dext.
    During the Dext webinar today, we see that they have an amazing 'rule' section for vendors/customers with multiple line items. The description column is recognized and categorized to the assigned acct.

    My question to you......does (or will) HubDoc have this option available?

    I do see the 'Add last items' option, but this is not useful. I have attached a vendor invoice summary for reference

    1 vote

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  5. The Hubdoc app uses 'Tags' rather than 'Tracking Categories' - can we make the names consistent across the various Xero systems to reduce confusion?

    1 vote

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    0 comments  ·  Hubdoc  ·  Admin →
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    Hi Vicki, while Xero acquired Hubdoc, these are still two quite separate products. We don't have any plans for renaming tags in Hubdoc, or vice versa for Tracking in Xero. We'll get a sense of the interest for this here, however I do want just want to be open from the get go that this isn't in our plans. 

  6. There is currently no option for tracking inventory items on Hubdoc, aside from using the tracking categories. It is very laborious having to go into each transaction on Xero, after being published from Hubdoc, and select the Tracking Inventory items which in turn when selected changes the rest of the details on the line including the description originally filled into Hubdoc!

    It would save a great amount of time to include this field in the Hubdoc 'Destination' window and for Hubdoc to retrieve the inventory Items from the company's Xero account in the same way as the 'contacts' and 'accounts'…

    41 votes

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     ·  4 comments  ·  Hubdoc  ·  Admin →
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  7. Currently clients can't code or assign a tracking category on the app

    16 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  8. When an email is forwarded to Hubdoc, only the body of the email is captured (if you have that option ticked in the settings). We need the full email sent to Hubdoc captured in the document created by Hubdoc, ie please include the email fields FROM, TO, SUBJECT, DATE as well as the body of the email, ie the full email that was sent to Hubdoc. Often we have to reply to the email that has been sent and we only have access to the version sent to Hubdoc as the original email is often sent to the clients email…

    2 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  9. 1.Hubdoc can become very slow and mostly crashes when inputting the contact in the destination section.

    1. Hubdoc also slows when you use 'extracted tax rate' and 'generate line items' the box that comes up to input the data takes a while and then trying to scroll on the document with this box Infront it takes a while too

    2. I find that the when i generate line items I need to manually amend the tax rate on each line as its over calculated it by a few pennies and i am unable to do this

    27 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  10. Please add South African banks to the list of supported banks in hubdoc to covert bank statements to CSV

    7 votes

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  11. When using 'add last item' function in hubdoc, it does not copy from 'region', and needs to be entered manually.
    HubDoc should be able to copy 'region' section as well, as at current stage, adjusting 'region' manually takes lot of time, despite using 'add last item' function.

    1 vote

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  12. When a client uploads receipts, bank statements or other items to Hubdoc via the app or sends them by email, it would be nice to be notified at the end of each day if something was added. The accounting program that our office uses emails general email when items are uploaded into our portal. This is to ensure nothing is missed or overlooked.

    38 votes

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     ·  6 comments  ·  Hubdoc  ·  Admin →
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  13. History and Notes reporting or similar would be ideal to assist verifying time employees spend processing in a client's Hubdoc file.

    3 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  14. Ability to use Biometrics when Logging into Hubdoc app. It's great to add receipts and invoices on the go using the Hubdoc app, but manually typing in the credentials to log in slows down the process. It would be great if you could use the phone's facial recognition or fingerprint to quickly log in.

    5 votes

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    3 comments  ·  Hubdoc  ·  Admin →
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  15. Extract not only basic information like dates, names, etc., but also line items for less manual entry or having to find outside apps to do it.

    202 votes

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     ·  15 comments  ·  Hubdoc  ·  Admin →
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  16. Once the file is uploaded to Hubdoc, it effectively becomes a JPEG once at the review screen, this means you can not copy paste or grab contents from within the document and you will have to either open up the PDF on a separate screen or edit it within Xero.

    It would be great if the description could also be extracted - OR allow the document to be copied/stay a PDF to be able to copy. This will reduce human errors when entering data. Thank you.

    28 votes

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     ·  4 comments  ·  Hubdoc  ·  Admin →
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  17. For new suppliers in Hubdoc, the supplier transaction in Hubdoc at the top should continue into the Xero configuration - if it is in the Hubdoc transaction section it should continue to the bottom section in the xero configuration rather than having to enter it as a new supplier in the Xero section. Also it would be easier if xero was just to add the new supplier automatically rather than having to select add new contact every time.

    18 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  18. It would be good if Hubdoc created a short cut key (e.g CTRL + D) which allowed you to enter in a timestamp. This would be really helpful in the notes section when multiple people are leaving notes on a document

    1 vote

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  19. The invoices provided in our Hubdoc account do not contain all accounts for all clients on our console as some are included with a Xero subscription and/or comped. Would it be possible to have them included on the invoice at a $0 cost?

    1 vote

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  20. HubDoc is a great app but it is frustrating to use in the browser version as the left hand column doesn't display enough characters and the user cannot drag-to-expand the column width.

    So to let us see the entire 'Tags' description please enable expand this column.

    1 vote

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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