The new layout does not support our workflow. On the contrary, it slows us down and makes the system less transparent. For practices like ou
The new layout does not support our workflow. On the contrary, it slows us down and makes the system less transparent. For practices like ours, managing hundreds of clients, clarity and efficiency are essential. The previous dashboard enabled us to see key information at a glance. The new version creates unnecessary friction.
It is crucial that you retain the option to use the previous dashboard version and allow each Xero user to decide which layout best supports their work. There are hundreds of similar requests in community forums asking for this flexibility. In light of this, the current developer stance — offering no progress or support on the matter — feels unacceptable. If user feedback is requested, it should be meaningfully considered.
Each time we switch between clients, we now have to spend additional time navigating what feels like a chaotic layout. Simple operational questions should be immediately visible, such as:
Are there draft invoices or bills?
How many unreconciled bank transactions are there?
What is the client’s current open financial year?
If development resources are being allocated, we strongly encourage you to focus on improvements that genuinely support daily accounting work rather than redesigning functional elements that were already working well. At the very least, please preserve the option to use the previous dashboard.
If you are looking to introduce meaningful improvements, here are several practical suggestions:
Files Menu Enhancement
In the “Files” menu, there should be an option to add notes alongside uploaded documents.
Open Financial Year Visibility
Upon entering a client, the home screen should clearly show which financial year is currently open (i.e. not locked). It would also be extremely helpful to display, as at the financial year-end date, how many bank transactions remain unreconciled — broken down by bank account.
Multicurrency Reconciliation (Cross-Currency Payments)
For multicurrency clients, when an invoice raised in EUR is partially paid in EUR and partially in USD, it should be possible to reconcile this directly without needing to re-convert the invoice back into GBP.
Bulk Payment Functionality (Multicurrency)
For multicurrency clients, it should be possible to mark multiple invoices as paid in bulk. Currently, this must be done individually, which is inefficient.
We genuinely want Xero to improve and remain the most effective accounting platform for practitioners. However, developments should prioritise usability and operational efficiency for those managing large client portfolios.
Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.
Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.
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