New Xero Workpapers

1 result found

1. Workpapers | Trial balance - Conflicting balance due to negative/positive

   I love that Xero tries to extract the balance from the workpaper attached and compares it to the value in Xero but it doesn't work properly.
   I have a director loan liability in the trial balance of $1,529.52. In workpapers it shows as ($1,529.52) as its a liability.
   I have attached the Account Transactions report from Xero which confirms the balance. However, the report does not show the balance as a negative/credit. It just shows the balance as $1,529.52.
   As a result workpapers thinks its out of balance because it's expecting a negative balance. It then gives me an incorrect red warning triangle/flag.
   This needs to be improved so we aren't wasting time checking warnings that aren't right.
   I can provide examples but as its client sensitive, cannot do on this forum.

   I love that Xero tries to extract the balance from the workpaper attached and compares it to the value in Xero but it doesn't work properly.
   I have a director loan liability in the trial balance of $1,529.52. In workpapers it shows as ($1,529.52) as its a liability.
   I have attached the Account Transactions report from Xero which confirms the balance. However, the report does not show the balance as a negative/credit. It just shows the balance as $1,529.52.
   As a result workpapers thinks its out of balance because it's expecting a negative balance. It then gives me an incorrect… more

   1 vote

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  Workpapers Plus  ·  delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

   Thanks for highlighting this one with us here, Beth and appreciate your option to provide examples. I'm just checking in with our product team on this and will round back once I have more information.