Auto bank rec - Improve matching to existing transactions
Hi - the jax auto reconcile needs a lot more work on it, too many payments from clients are being auto coded to sales GL instead of checking the debtors to see if should go against an invoice we have raised instead, lots of rework having to be done unfortunately
Hi team, we appreciate your feedback here, and this has been shared back with our product team.
To explain a little more on how this feature works; JAX looks for the way to reconcile based on four methods:
- Rule: Applies any bank rules you've set up to automatically reconcile transactions.
- Match: Finds a match based on an existing document in Xero, like a bill or invoice, with the same payee and amount.
- Memory: Creates a suggestion based on how you've reconciled similar transactions in the past.
- Prediction: Suggests a match based on how other Xero users have reconciled similar transactions.
If you notice that JAX is learning incorrect patterns, the best way to correct this is to set up a bank rule, which will tell JAX explicitly what to do. Or you can correct it by using the ‘Remove & Redo' function. By manually reconciling the transaction correctly, you are teaching JAX the right patterns to follow.
Our AI is designed to learn and improve over time., so every time you correct an auto-reconciled transaction, the system learns from your feedback and becomes more accurate in the future.