Contacts - Credit Hold to stop Quotes being raised
Ability to block Quotes being raised/sent if a customer has reached its credit limit. Another tick box like the one for Invoices except this is for Quotes.
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Caron Crawford
commented
Absolutely agree this is critical for larger businesses where sales people use the system to produce quotes. They must be aleryed that a quote will go over credit limit at the point of the quote otherwsie when something is sold and invoice is raised, its way too late. Closing the stable door after the horse has bolted!
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Caron Crawford
commented
Currently credit limit is only available to stop an invoice going. My beef is that a credit limit alert needs to be advised in the software at point of quotation. I have clients who are quoting, delivering the work to the customer and then finding they are having to overide the credit limit/untick the "block invoices" box as there's no choice but to do so to get paid. Quotes and invoices are dealt with by two differentt depts and therefore sales need to be alerted when their quotation is over the set credit limit before the damage is done and they deliver the work!
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Jodie Irwin
commented
We have a situation where a customer has gone into Administration and they unfortunately owe us monies which exceeds their credit limit from when the account was set up. The only way to get notified of an account exceeding a credit limit is when the invoice is raised and for us this is too late as the goods have already been made and dispatched at the time of invoicing.