Enter your idea

In working with a client who uses Xero as their invoicing system, we’ve identified a practical workflow gap that may affect many small manufacturers and custom-service businesses.

The business does not operate a traditional point-of-sale system. Instead, they produce custom, made-to-order items such as signage and magnets for walk-in customers.

These transactions typically involve:

once-off customers

minimal customer details

immediate payment on collection

no expectation of repeat business

The business must provide proof of payment at handover while maintaining proper accounting records.

With increasing compliance expectations and the move toward e-invoicing, a streamlined method to issue a once-off invoice or receipt tailored to ad-hoc customers would be highly beneficial.

Suggested functionality:

Generate a compliant invoice/receipt without creating a permanent customer record

Allow classification such as “Walk-in Customer” or “Cash Sale”

Automatically reflect payment received on the document

Produce a clear proof-of-payment document suitable for audit and future e-invoicing requirements

This capability would support small custom manufacturers and service providers who operate outside traditional POS environments while maintaining compliance and efficient recordkeeping