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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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308 results found

  1. Can you please get rid of that annoying image that appears when I'm typing in a new contact on a sales invoice. As I'm typing the image is flashing away on each keystroke and giving me a headache!

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your idea Jeanette! Appreciate that the contact suggestion popping up at each keystroke can be difficult to navigate and confusing. This is why we will move this idea to gain more support from the community. Feel free to share this with your colleagues so they can share their thoughts on this too! We'll monitor this space for more traction in the meantime.

  2. Ability to turn off / toggle the warning for

    "The invoice was raised after the payment you are reconciling to"

    Alot of my invoices are dated after the payment date for whatever reason. It would be create to have a choice whether to receive this warning or not.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Dylan, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it, please feel free to share this with friends and colleagues who might benefit from this feature. Cheers

  3. I would like to be able to 'print' or 'save' a pdf invoice to a folder of my choosing rather than to the default 'downloads'
    Currently ALL downloaded items from the internet are placed in 'downloads' so I need to move the invoice pdf to my chosen folder. It would be a excellent time saver if I could choose my own folder to save to, and have it use this chosen folder each time.

    I believe it is a software bug to rely on the default settings of the users browser to determine where files are saved to.

    10 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Thanks for sharing, Jane.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We don't have any plans for this right now, but we'll track the interest from your idea here.

  4. Under the old invoicing, when an invoice was emailed to a client for the first time, the email address used for that first invoice automatically populated the Contact card's email address at the time the invoice was sent.
    This meant that if the invoice was unpaid, the reminder would be able to go to the same person who received the invoice.
    However the new invoicing doesn't automatically populate the Contact's email address.
    This means an extra step is needed to ensure the Contact card is updated.
    If this step isn't taken, then the automated reminders don't go out.
    Automation is…

    19 votes

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    9 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing your thoughts and adding your vote to this idea! We totally get how important it is to keep your customer contact info accurate and up to date. An automatic update feature through invoicing sounds like a great way to save you some valuable time.

    Right now, if you send an invoice to an email that’s not already linked to a contact, you’ll need to add that email manually in Xero. The current setup is designed to be flexible so you can send invoices to multiple emails without changing the contact record. But we can definitely see how this feature would speed things up for you.

    This idea is now in the “Gaining Support” phase, which means it’s open for votes and comments. We’re keeping an eye on how much interest it gets from the community. Your vote really helps us understand how much this feature matters to…

  5. We raise an invoice to a client.
    They pay it.
    Then for some reason, something changes.
    We need to raise a credit note against that invoice!

    I know I can create a new one from scratch but I want the history with this particular invoice and all the other details that I have already typed into it.

    What I DON'T want - is to delete the payment, create the credit note, delete the allocation of the credit to the invoice, then reapply the original payment.

    It is not an option within Xero to 'copy to draft' and create a negative…

    45 votes

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    15 comments  ·  Invoicing  ·  Admin →
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    Hi team, thank you for the detail in the flows you have when trading that create the need in being able to create a credit note from a paid invoice in Xero.

    While this isn't a feature we have planned for development, it'll be good to keep tracking the interest from our community. We will share if there are any updates.

  6. We do very detailed quotations that are done from our quote / costing sheets. These are then sent as a PDF to clients. It would be really helpful if these PDF could be uploaded like a bill to Xero quotes and invoices.

    6 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Alyson

    We appreciate you sharing your idea! It’s been reviewed and is now live for community backing!

    Get your colleagues involved to vote and comment on how this change would enhance their use of Xero ☺️

  7. For an Italian company. In order to send invoices to Italian clients, legally they MUST be sent through the Sistema di Interscambio (SDI), a government portal. Which helps prevent fraud and reduces tax evasion and increases visibility.
    The e-invoicing is a specific format and Xero currently doesn't support.

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Appreciate you raising this request with us in Xero Product Ideas, Stuart. We'll start to get a wider interest from the community in this here. Please feel free to share this idea with other colleagues that would like to see that so we can get a better understanding of the demand.

  8. We had a NEW customer that was added with no email address. This meant than when the invoice reminder email was meant to be sent the email didn't go. The system should alert you this field is empty as a lot of Xero communication is done through email.

    The only way I noticed this was in the Sales > Invoices > Awaiting Payment list there was a small 'Email missing' message.

    Would be better if this was in red letters to draw attention as there is currently no manual way to re-send the email that didn't go. (I have made…

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Flo, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  9. When copying an invoice, users can now edit the copied version, and all information from the original invoice automatically carries over. To make this process more efficient, it would be helpful to add a “Clear All” button for the quantity column. This would allow users to reset all quantities at once instead of having to manually change each line item to zero before entering new quantities.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for reaching out with this suggestion 🙂 I can see how being able to copy an invoice or bill to a draft and then clear all quantities in one go could make this workflow much quicker and easier.

    At this stage, we don’t have a confirmed timeline or feature announcement to share for that specific functionality. What I can confirm is that this has now been moved to gaining support.

    While it isn’t a confirmation that the feature will be developed, it does help show there is customer demand for it.

    For now, quantities would still need to be adjusted manually after copying, but we do appreciate you taking the time to raise this

  10. We import our data for invoicing and only the customer name/contact is in the file. When emailing out the invoices after import, we use the "Awaiting Payment" screen but unable to see if there any new customers so we have to review the "Statements" tab beforehand. This will save time and effiencies within our company.

    Perhaps, the screen columns we are all wanting could be added but with a X box so columns could be hidden if not needed, therefore collating a few thoughts at once ?

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Pam, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. We'll monitor this space in the meantime. Cheers!

  11. Currently, when you raise an invoice in a foreign currency it will take the exchange rate as of that hour. If you later change the due date of the invoice, the exchange rate used to convert will change from the hour you raised the invoice, to the closing exchange rate on that day. This causes an issue for reporting where we have reported a revenue figure for a previous month. The invoice on a due date has been changed and therefore the revenue recognised in a previous month has changed. This makes our reports incorrect and could cause issues if…

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi James! Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too! Cheers

  12. Not a massive one, but would eliminate a really annoying thing.
    On an invoice screen in the reference box, when typing any data that exceeds the box, the text doesn't follow outside that window. This then makes you mouse click into that box and arrow across to confirm what you have typed was in actual fact correct.
    PLEASE, can something be done about this????

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Appreciate you raising this idea with us, Darren and have just updated the forum it's in 🙂

    We'll get a sense of the community interesst in this here. While we don't have any plans around this at present I'll share if there's any news.

  13. Whilst purchase credit notes can be assigned to Projects, a Sales Credit Note can't be raised from Projects in the same way that a Sales Invoice can from Tasks and Expenses. Anegative invoice can't be created - the error message "The invoice total cannot be less than zero." appears.

    Therefore, Sales Credit notes don't automatically link to Project costs and get marked as "invoiced".

    This direct linking needs to be added.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Kevin, thanks for sharing your idea, and letting us know the changes that matter most for you. While you cannot create credit notes directly from the projects module, you can still create them from the Sales menu. However, we've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  14. If we could have a receipting screen where we don't have to go into every invoice to receive money would be great.It would save us valuable time

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing this idea about streamlining payment receipting. We appreciate you explaining how a receipting screen at the invoice overview level could help save time in your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. I have seen there is already a thread for this in Repeating Bills, but we recently streamlined our product codes and archived the old ones.

    However, Xero is still showing all the achieved codes when you create or update a repeating! This does not happen with raising normal invoices. I can see this causing errors in the future and am surprised at the oversight by Xero.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Rebecca, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  16. Invoice payments
    Can we have a function in invoicing to record a payment the same as the new 'eye' function on bills (screenshot attached)? Would make life a lot easier as adding multiple payments to an invoice currently involves way too many clicks!

    8 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi team, returning to the idea here I wanted to share an update. While we don't have quick edit for in voices atm, we have made an update to the Make a payment section of the invoice which will reduce a couple of extra clicks here. Rather than clicking a button on the invoice to open the payment section, you'll find that each invoice now has the make a payment section directly beneath an approved invoice.

    We appreciate this doesn't fully resole this idea and will continue to keep a watchful eye on the interest, and share if there is any news of this here. Thanks

  17. It would be an easy fix to stop automatically sending reminders for "unpaid" invoices when the business has not done their reconciliation for the relevant period. We find it stressful and time consuming to check all the time. I think sending a payment demand with the proviso to "ignore it if it has already been paid" is a waste of resources. It would be way less stressful and more efficient if reminders could be pending and only be sent automatically once the reconciliation covering the due date has been completed.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Interesting idea, Marc. This would add another layer of complexity to reminders, but it would be great to understand the interest around this from your idea here for our product team to consider. We'll share if there are any updates.

  18. Most of our customers prefer receiving invoices via SMS. When trying to print the invoice via the SMS link, it generates a 2-3 page online version of the invoice. Can you implement a "Print pdf" option that would generate the same concise layout used when previewing the invoice in Xero? Thank you!

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Great to get this sort of insight, Kelly. Thanks for sharing. We'd like to get a sense of the wider interest for being able to print PDF from the SMS invoice message, please feel free to share with any colleagues or customers that you know would find this useful so they can vote on this too.

  19. When copying an invoice, it should display “New Invoice” instead of “Edit Invoice,” as it did in classic invoicing.

    Currently, showing “Edit Invoice” makes it difficult to track which invoices have already been copied. Please change this so copied invoices are labelled as “New Invoice” for better clarity and usability.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks Anishta, appreciate wanting more visibility when you're working on an invoice that has been copied from another invoice.

    It'll be good to get a sense of the wider support for this from your idea.

    We'll share if there are any updates.

  20. We have integrated Xero with Avalara, but when we extract a transaction report in Avalara, instead of being able to see the Contact's name or Invoice number, we see the URL (the invoice’s unique ID). Can this be fixed?

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Appreciate your feedback here, Athena. While this isn't something we have immediate plans around right now, we'll get feel for the community support for this detail to pull through here and I'll update if there's any changes planned.

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