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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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308 results found

  1. When creating a new invoice, the search scope includes every contact in the database, every vendor, evert coffee shop or gas station anyone ever used a credit card at. Xero knows which contacts are Customers (there's a Customer Invoice report), it should pull from Customers only. For the use case where someone is invoicing someone for the first time, they can open that Contact and then click New Invoice.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Appreciate you sharing your feedback with us here, Rob. Understand how this could help you find the contact you're after if your supplier and customer lists are quite separated.

    We'll get a sense of others that would also like to see this from your idea here. If there are any updates we'll let you know.

  2. Ability to cc and bcc when sending emails from xero.

    This would be very useful as we have many clients that like to have various other people copied in.

    6 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hey Freya, thank you for raising your idea to add CC'd email addresses for Invoice History. This sounds like it could really improve the tracking and auditing of historic invoices.

    We have reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero. 🙂

  3. Create a buisness planner to plan your work force to a job site with costings for the job all on the app , when the job is marked as finished the invoice gets marked as ready to send requiring approval without the extra admin of retyping everything out its all there and nothing is lost track off. You could plan lorrys from it too would be a huge competetive edge.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Mark, we hear you—having work and invoicing more connected could make things feel smoother and help reduce the chance of missing items.

    Some people use Xero Projects to track time and expenses against a job and bring those details into invoices. Another approach is the Quote to Invoice flow: you can raise a quote when a customer requests a job, mark it as accepted once they agree to the price, and then, when the job is complete, copy the quote to an invoice. This automatically populates invoice fields with the information from the quote, helping save time and reduce manual entry.

    You can try these approaches in the Demo Organisation to see how they might work for your workflow.

    This idea has been moved to Gaining Support, and we’d love to hear from others about which parts of your workflow you’d most like to see more connected.

  4. Currently it is possible to change the branding applied to invoices even after they are paid. It is not possible to do the same for a credit note which means that if there is a change in corporate branding that any credit notes that have been posted need to be recreated to be able to make the change. This should not be so difficult.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thank you for your engagement and letting us know that you would like to be able to edit the branding theme on paid credit notes.

    Our Community have reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  5. Why no "Copy to draft quote" on android?

    There is "Copy to draft invoice" but no "Copy to draft quote" on android. Please add it. Thanks.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi J Phuah — thanks for sharing this idea with us! We’ve captured your suggestion and moved this to Gaining Support and it’s now open for community support so others can vote and add context. 👍 Your input helps our teams understand how this could improve everyday workflows. Thanks again for taking the time to let us know what would help. 💙

  6. New invoicing - option to remove existing columns and adjust their sizing.

    You had this option before the latest release, why did you remove it...
    I dont want to "Due Date" on the top, nor the "reference", nor the "online payment option"

    7 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi everyone, thanks so much for submitting and supporting this idea. It’s clear from your feedback that having greater control over invoice edit layout, like showing or hiding fields or adjusting the column size, would make a difference on your workflow.

    We understand how important this kind of flexibility is, and we aim to support a wide range of businesses. Right now in Xero, there are some options available. You can choose to hide or show certain columns on the invoice layout, such as tracking, discount, and amount. But we know this doesn’t cover everything, and many of you are looking for more customisation.

    This idea is currently in the Gaining Support stage, which means it’s open for feedback and votes. The more we hear from you, the better we can understand the need and shape future improvements. We’ll keep an eye on the discussion and share any updates right…

  7. Invoice Settings - Branding Themes - Prepayment title

    Why can't we alter what shows on a prepayment? We have several customers who mistakenly pay us twice for invoices, this is made worse when we send them the prepayments (of the double payments) which say "Tax Invoice" suggesting this is money owing to us. Why can't we change the title to "Credit Note" or similar, so that our customers know that they've overpaid without us needing to manually contact each customer.
    It should be a fairly easy fix, seeing that most types of invoices, quotes, drafts, etc have the ability to…

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks, Will for submitting your idea.

    We've reviewed your idea and now it can gain support from other community members.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  8. It would be great to be able to show two payment services on the invoice template. Currently you can only select one option from the drop down. We offer POLi payments and credit card payments via Stripe but cannot currently display both options using the invoice template. We have to manually select both options on each invoice & this is quite time consuming when issuing a large number of invoices.

    2 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing, Julie - It's good to hear you're aware of the ability to provide this on an invoice by invoice basis. It's not something we have plans for extending to Invoice templates/branding for the time being, but we'll track the interest from your idea here and share if any plans are made. 🙂

  9. I would like to see full Xero usage on the Xero app. In this case, the ability to submit bills for approval instead of the current options of save and approve only.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for your feedback. We know that having the option to submit a bill or invoice for approval directly from the Xero Accounting app would significantly improve your workflow. As noted in the comments, users have the option to log into the web version of Xero on their mobile devices allowing them to submit bills and invoices for approval. ⭐ This allows you to perform the approval process on your phone, though it's not as seamless as a native app experience. At this time, we have to prioritize which features we bring to the mobile app. The primary focus of the Xero Accounting app is on quick, simple tasks, like creating basic invoices and submitting expenses. Complex workflows, such as bill and invoice approvals, are better suited for the desktop version due to their complexity and the constraints of the smaller mobile screen.We will continue to review and consider this…

  10. Re: New Invoicing - Reduce Number of steps and clicks (The original thread has had comments turned off, so I can't comment that it has made more steps, not less...)

    What has happened here...it is now taking eight tab clicks to get from Reference Number to the first box to input the item code...last week it was six...so the number of click has increased, not decreased.

    Also, when inputting an item code, I have multiple codes that have the same base code with different suffixes...is there are way to just get it to the shaded part that you select the…

    6 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Thanks for taking your time to start a new idea with the specific flow you'd like to reduce steps in, Lynette. Just to check it sounds like you may be tabbing from the Reference field to the Item code field - Would this be correct?

    Being upfront this isn't something we have further changes planned for in the near term but it'll be good to gauge the interest from community around this, here.🙂

  11. It would be great to apply the Customers general discount (as set on their Contact Card) to only specified product items, not all product items. e.g. I don't want the Customers discount applied to say my Freight or Labour product items, but I do want to apply it to other products items we are selling.

    I would envisage a Tick Box on each Product card that we can tick, or untick, for the Customers Discount to be applied to it (by default it would be ticked to apply the Customers Discount).

    15 votes

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    5 comments  ·  Invoicing  ·  Admin →
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    Appreciate the differing makeups of our customers and the improvements you see that would help your use of Xero.

    I want to be open that we don't have planned changes for adding a discount option within Inventory items themselves atm but we will continue to watch the trend in this idea and share if there is any change.

  12. It is very frustrating to not be able to copy & paste the line items on an invoice attachment when creating a new item to the inventory list.
    Request to remove the 'grayed out' background

    3 votes

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    1 comment  ·  Invoicing  ·  Admin →
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    Hi Toni, thanks for sharing this idea. We understand how valuable it would be to quickly copy text directly into the New Item window from the invoice line items, and we see the opportunity to improve this experience.

    This idea is now in the Gaining Support stage! Your votes and comments help us understand the demand for this feature. We'll be sure to update this post with any further updates.

  13. Remove New invoicing description Character limit. Currently the limit is 4000 which isn't enough for large customer invoices.

    30 votes

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    22 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, thank you to everyone that participated in our teams survey from my last update. We appreciate your insights and these continue to help inform our teams of where they can best focus their efforts, as they continue to develop invoicing.

    We don't have any plans at this stage to increase the Description field character limit from 4,000, however we're interested to continue tracking the interest in community and understand what the optimal amount of characters would be for our customers.

    If there are any changes we will share an update with you all, here.

  14. Having the ability to upload invoices in the same manner as the recently introduced bill upload would be great addition for those users who run industry POS software that generates sales their invoices and stock and ordering management.

    4 votes

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    2 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate interest and the detail you've shared on how being able to upload invoices similar to bills would be valuable to your business.

    While not the exact same feature I'd like to highlight our Smart Document Capture that may solve your needs.

    Smart document capture will analyse and suggest transactions for your uploaded files, and enables you to select the type of transaction it creates. 🙂 It'd be great to get your feedback if this addresses your use case, here.

  15. DISABLE EMAIL SUGGESTIONS FROM XERO

    I WANT TO REMOVE THE ABILITY FOR INVOICES TO BE SENT TO INCORRECT CLIENTS BY INADVERTANTLY SELECTING ONE OF THE (MOSTLY OUTDATED) SUGGESTIONS FROM XERO.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thank you for sharing your idea, Stuart!

    We’ve updated the status to Gaining Support. It’s clear that having the option to manage suggested email addresses would help streamline the invoicing process and reduce the chance of sending invoices to the wrong contact.

    If this feature would improve your workflow, we encourage you to add your vote or share your thoughts in the comments. Your feedback helps inform future improvements in Xero.

    Thanks for being part of the Xero Product Ideas community!

  16. History needs to show when an invoice has been copied and which invoice it has been copied from and to.

    24 votes

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    9 comments  ·  Invoicing  ·  Admin →
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    Hi team, we appreciate wanting a connection between an invoice and a document it's been copied to. While this isn't in our roadmap just atm, we're tracking the support in this here and I'll let you know if there are any updates to share on this.

  17. Hi Xero Team,

    I’d love to suggest a feature that would really improve efficiency when invoicing clients with recurring or frequent billing.

    In QuickBooks, when selecting a contact on an invoice, it would show a quick reference of that client’s last 5 invoice amounts. This helped a lot with ensuring consistency in recurring invoices, especially when amounts vary slightly month-to-month.

    In Xero, the “Add Last Item” toggle doesn’t quite solve this, since many clients have more than one invoice per month — so it may not reflect the most relevant or recent invoice for the context.

    It would be amazing…

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks Dusanke, for submitting your idea!

    We've reviewed your idea, and it's now open for the community to support.

    Other Xero users can now vote for your idea and add comments to share how it could enhance their own Xero experience.

  18. When emailing a batch of invoices every month I need to click in every email field in turn to scroll along to view second & sometimes third email addresses for that client. Can the email field be widened please. It is so narrow sometimes just one email address can't be seen in full.

    5 votes

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    3 comments  ·  Invoicing  ·  Admin →
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    Thanks for the additional feedback, Brian. While we don't have immediate plans around this we'll start to get a sense of others that'd find this useful through your idea here.

    I'll share if there are any updates around this planned, here.

  19. Transaction "History and notes": show in the title how many notes exist. This will avoid having to click the drop down arrow head to check every time. e.g. "History and notes (3 entries)".

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Peter, we get why being able to see the number of entries in the History and notes section at a glance would be helpful, especially when you're quickly checking for activity on an invoice.

    It might seem like a small change, but we can see how it would save time and make things just that bit easier when you're managing lots of transactions.

    This idea is now in the Gaining Support stage, which means we’re keeping an eye on how much interest it gets. Feel free to add your vote or share how this would help you, the more context we have, the better. We’ll keep this thread updated with any news.

  20. Massive oversight by Xero.
    E-Invoicing only available to VAT registered companies as you have to enter a VAT number. What about all the non-registered companies?
    Why can't you select that you aren't VAT registered and be able to benefit by E-Invoicing?

    14 votes

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    16 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, we appreciate interest from non-VAT registered businesses that'd like to make use of the efficiencies eInvoicing brings.

    As the UK do not have a standard business number, this creates complexity in being able to identify and register non-VAT registered businesses on the Peppol network.

    While this is an idea that we'd like to continue to gain interest from our community in, we want to be upfront we don't have any plans to support eInvoicing for non-VAT registered businesses in the near term.

    We're actively advocating for this with the UK Government as part of their recent e-Invoicing consultation.

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