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Invoices & quotes

Customer ideas for Invoices, quotes and payment services.

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Invoices & quotes

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  1. Until recently when I saved a packing slip the default name was eg 'Packing Slip Inv - 4080'.

    Then recently after you dated your system the packing slips are now called eg 'Invoice Packing Slip Inv - 4080'.

    Can you change it back to remove the word invoice as it can cause confusion and staff may send the wrong document to suppliers and customers as both look like invoices.

    I am changing the name manually but it was simpler and clearer before Xero added the word 'invoice'

    If you can change it back that would be great and I'm sure…

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi, thanks for sharing your feedback about this.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  2. Add “Assigned Staff” Tab to Invoices in XPM.

    We would like the ability to assign staff members to invoices created in Xero Practice Manager (XPM) to improve workflow visibility and accountability throughout the billing process.

    Currently, when an invoice is open, there are three tabs available:
    Information, Notes & History.

    We propose adding a fourth tab titled “Assigned Staff.”

    Invoice workflow typically moves through several stages:
    1. Staff member creates the bill
    2. Manager reviews and approves
    3. Director reviews and approves
    4. Admin completes final processing and sends to the client

    Having the ability to assign up to 4–5…

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  3. Ability to turn off / toggle the warning for

    "The invoice was raised after the payment you are reconciling to"

    Alot of my invoices are dated after the payment date for whatever reason. It would be create to have a choice whether to receive this warning or not.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  4. When creating an invoice, allow for an option to create a payment schedule for the invoice. Here's how it would work.

    • Enter invoice line items, quantities, and amounts like normal.
    • Include an "Add Payment Schedule" option to allow for the invoice to be paid in installments over time.
    • Provide prompt to indicate the installment due date and the amount of(either flat rate or %).
    • Continue to allow additional entries until all installment totals equal the invoice total.
    • At the indicated installment date, send out the invoice request the installment amount plus any past due installment payments.
    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  5. Can we send credit notes via the Xero to Xero network in the same way we do for sales invoices please?

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  6. I would like to be able to 'print' or 'save' a pdf invoice to a folder of my choosing rather than to the default 'downloads'
    Currently ALL downloaded items from the internet are placed in 'downloads' so I need to move the invoice pdf to my chosen folder. It would be a excellent time saver if I could choose my own folder to save to, and have it use this chosen folder each time.

    I believe it is a software bug to rely on the default settings of the users browser to determine where files are saved to.

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thanks for sharing, Jane.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We don't have any plans for this right now, but we'll track the interest from your idea here.

  7. In New Invoicing, the Contact field shows a summary popup of the selected Contact. Some details can be quickly edited (name, email, address, phone).

    However, there is no link to quickly navigate to the full Contact Card stored in Xero.

    It would be helpful to be able to jump directly from the Invoice to the full Contact stored in Xero - eg if more details edits need to be made to the Contact, or to view the Contact's full details. If a link is provided this should open in a new tab to avoid losing the Invoice context.

    Currently the…

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  8. When a remittance is received from a customer that includes payment for multiple invoices, it would be helpful to be able to enter this information in one go.

    IE. Add the expected date and a comment (eg. Remittance received) for several invoices at once.

    At present, it is necessary to manually add this information to each invoice which takes more time and adds unnecessary steps.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  9. When a remittance is received from a customer that includes payment for multiple invoices, it would be helpful to be able to enter this information in one go.

    IE. Add the expected date and a comment (eg. Remittance received) for several invoices at once.

    At present, it is necessary to manually add this information to each invoice which takes more time and adds unnecessary steps.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  10. On the top of the invoice screen, on the far right, display the total $ value of the invoice rather than having to scroll to the bottom of the page to view this amount. A minor improvement but a time saver all the same. In the attachment, note that there is no $ amount displayed.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  11. In terms of actual functionality improvements, an option to have balance carryforward for customers with recurring invoicing is critical. Is this on the developers list? I have seen plenty of feedback that this is a basic feature that Xero has been silent on.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  12. Increase upload file storage capacity to attach PDF and Excel Spreadsheet together with the invoice.

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  13. Currently, in order to send multiple invoices at once, each invoice has it's own email address box to enter the recipient's email, there is no selection available to send multiple invoices to a custom email address in one click.

    This would be most helpful, especially when multiple invoices are required to go to a different email address (from the default contact email). At the moment this means entering a different email into each individual address box, even if this means entering the same email up to 50 times for each invoice selected.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thank you for sharing your vision and highlighting the changes that matter most to you.


    Your idea has been reviewed and is now live for the community to rally behind! To give it the best chance of success, be sure to share it with colleagues so they can add their votes.


    We’re excited to see the community use the comments to explain how this update would level up their Xero experience

  14. When processing a number of customer remittance advices, it would be very useful to have a button to get you straight back to sales invoices awaiting payments list. Currently, when finalising a deposit, the system takes to the bank account that you have selected for the deposit. You then have to go back to Sales>Invoices>Awaiting Payment which the system does lag in loading.

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Mike 🌟 Thanks for sharing this idea. We appreciate you explaining how streamlined navigation could help when processing multiple customer remittance advices. Your idea has moved to Gaining Support, meaning the community team have reviewed it and it's open for votes and comments. This is a great opportunity for others experiencing similar workflow challenges to add their votes and perspectives. We encourage you to share this idea with your network to help build momentum!!

  15. We have government clients who are asking to be sent invoices using the eInvoicing function, rather than pdf's via Xero's email function.
    Some government clients will ONLY accept eInvoices from Jan-27.
    BUT these government clients require a separate field to be added to the invoice header so that their system can recognise the invoice and link it to their purchase order.

    We are unable to comply as we alreadyusetheReferencefieldforINTERNALpurposes.

    If we could add an internal reference field that can be seen on the Contact card's Activity section in the same way the Reference…

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Jo, thanks for sharing this idea. We appreciate you explaining how dual reference fields could help meet government client requirements, especially with the January 2027 eInvoicing mandate approaching. After reviewing this with our product team, we've moved this idea to Not in pipeline, which means the product team have reviewed the idea and it isn't on the foreseeable roadmap. The idea remains open for votes, so we encourage the community to continue supporting it if this impacts their business. We'll keep monitoring feedback from the community on this topic.

  16. Currently I can sort my draft invoices by "To" which seems to then default to "Number" as a second level. I have multiple invoices for the one client each month and it would be great if I could sort by "Ref" then sort by "To" and the "Ref" would remain the second level field, instead of "Number."

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Hi Simone thanks for sharing your idea and letting us know the changes that matter most for you.We've reviewed your idea and now it's up to the community to get behind and support it. Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero. The best way to work around this at the moment is to search the contact name on the search field in Draft invoices and then use the sort filter for the references.

  17. Sales Invoice - Bulk create Sales Invoices is possible with the import of the csv file, however, the invoices entered is not marked as paid, so we either mark them all paid on one especific date (bulk payment) or go in each one of them and enter the payment...

    Going in each one is impratical, and bulk paying all, lets say, at the end of the month is ok, but not right.

    We would love to create and mark the invoice as paid in one go, just like with the import precoded bank transactions...

    That would help a lot, as…

    15 votes

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     ·  4 comments  ·  Invoicing  ·  Admin →
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  18. I do not like new invoicing, so I want to KEEP to original invoicing for as long as I possibly can Until End of Feb, without having to manually scroll down to the bottom of the page everytime I log in and manually select original invoicing every time.

    21 votes

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    12 comments  ·  Invoicing  ·  Admin →
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    Hi everyone, while we appreciate your feedback here. With the retirement of classic invoicing in February, and to help customers get used to the new invoicing experience this default will continue to apply.

    As we continue to improve the new experience this means customers may find updates that help their workflow and adopt the new experience.

    The option to switch back to classic will be available and we understand this is the experience some customers may choose to use up until the retirement date.

  19. Can we bring in all Journals made in the financial year not just what we create in workpapers (I picked a job we have completed to test, to see what we might like to see & this is something that would be handy, so we don't double up JNLs), also shows that the system will talk back & forth

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Thank you for submitting your valuable idea and specifying the critical changes you need.

    We have completed our internal review of your submission. It is now live and awaiting community support.

    Your idea's success depends on collective action. Please share this with colleagues who would benefit. We also encourage comments, which allow other users to share details on how your idea would improve their overall experience with Xero.

  20. Retain the This Make manual tax adjustments from the invoice subtotal in New Invoicing. This is a feature that I use as I have to import sales figures from an external program and the VAT figure is different by a small amount But I don't want to have to alter each line on the invoice.

    52 votes

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    14 comments  ·  Invoicing  ·  Admin →
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    Can see what you're meaning here, John. I've made a slight adjustment to the title of your idea that I think might help others identify with. We'll start to feel the interest out here and let you know if there's any change planned.

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