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Payroll & expenses

Customer ideas for Xero Payroll, employees, expenses and using Xero Me

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Payroll & expenses

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  1. A warning or prompt should come up when an employee has no bank details recorded - similar to when an employee's bank account is updated when a payroll is posted.

    This can be acknowledged by the user and allow them to move on.

    When the ABA is exported - this prompt should come up, every time an ABA without bank details is exported - as the payment could fail and the employee will not be paid.

    8 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago. This isn't something we have plans for in the near term.

    Not getting a lot of support from other members we’ll soon remove this from Product ideas. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

  2. Please can we have the option to opt an employee out before running a pay run? It is a bit annoying to have to then refund deductions the following month and employees question it as they think they have opted out!

    13 votes

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    3 comments  ·  Payroll  ·  Admin →
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  3. When you're in the pay run screen, you can only download ALL payslips as one PDF file. We need to be able to download payslips by employee group so they can be sent to the individual managers of the employee groups for review/approval.

    18 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  4. Hiding Voided Pay Run from showing on the Main Pay Run Page.

    It will be great to have a functionality that allows you hide payruns that have been voided from showing on the main payrun list.

    When approved payruns cannot be edited, the only option is to void and create a new one. If a functionality can allow editing approved pay run, then there will be no need. But now, we need to have a function to hide the voided payruns.

    A screenshot has been attached for clearer understanding for voting and implementation.

    2 votes

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    0 comments  ·  Payroll  ·  Admin →
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    Hi team, we appreciate your feedback and sharing how this idea could benefit your business. However, as you may have received recently communication of - We’re making some changes to Global Pay Run to help you manage your payroll more effectively;

    - From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date. 

    - Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run. 

    This means that we don't have any plans for further development of our Global Pay Run product, and will move any ideas related to this on the site to Not planned. 

    If you're from a region where we offer dedicated payroll products (AU, NZ and UK) specifically designed for…

  5. Managers who have the ability to approve leave in Xero Me should be able to view historical leave requests they've approved so they can anticipate when staff are away. Currently, they cannot do this unless they have Payroll Admin access and a Xero account on a web browser. Not all managers are finance people and need to have this access.

    14 votes

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    2 comments  ·  Payroll  ·  Admin →
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  6. In Australia one of the criteria to classify as a "small buisiness" is to have 15 or less employees.

    Could this also be reflected in Xero's pricing which jumps from 10 employees on payroll to 20.

    It would be nice to have a meet half way mark with a fair price for 15 employess.

    5 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  7. I want a negative Reimbursement line item in the Employee Template.
    This can be done in a Payrun, but cannot be done in the Employee Template screen.
    With STP 2 we have some payroll reimbursement entries that need to be processed every pay. They need to be positive and negative entries so that the Wages Payable account does not go out of balance. This can be done in a payrun - why not in the Employee Pay Template. Please see the screenshots.

    2 votes

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    1 comment  ·  Payroll  ·  Admin →
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    Hi team, while it isn't possible to make a negative reimbursement line in an employees pay template, you could set up a deduction pay item.

    A deduction item would function the same as the negative reimbursement line, as well as being able to be added into the employees pay template.

    It'd be good to understand more if there's a reason using a deduction wouldn't be adequate here.

  8. We need to change the subject line for our payslip email template to include the word Confidential so that we meet our ISO standard

    13 votes

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  9. I have been in dispute with HMRC over an amended FPS submission. Having the employee and employer NI contributions broken down would have been a great help to me.

    7 votes

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  10. Could we please have a flag for a terminated employee who has been paid in an unscheduled pay run (but included in the current pay run).
    Xero continues to create a standard pay for the terminated employee despite the employee having been terminated.
    If the employee was flagged as having been terminated it would prompt the processor to check and potentially eliminate the risk of overpayment.

    6 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Hi there, we appreciate you raised this a little while ago. This isn't something we have plans for in the near term.

    Not getting a lot of support from other members we’ll soon remove this from Product ideas. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

  11. When An employee has a salary Sacrifice an option to directly link it.
    In my case its for his pension so an option to link it directly to the pension so it appears on the pension filings.

    10 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  12. I have a client moving to a different platform for accounting but still needed a stand alone payroll platform for 23 employees and Xero does not offer this so we would be paying for all the other functionality that we won't be using to stay on Xero for payroll

    4 votes

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    2 comments  ·  Payroll  ·  Admin →
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    Hi everyone, though we appreciate the feedback we've received from you on plans here - as you'll have had communication of, with the launch of our new plans we made the decision to no longer offer a Payroll Only plan.

    Payroll is now offered within our Grow, Comprehensive and Ultimate plans that you can read more detail of what's encompassed with each on our website.

  13. We create contractor bills within Xero as a way to view and track upcoming bills, but we pay them through Gusto. When we make the Gusto payment, Gusto generates its own bill in Xero, leading to duplication.

    As a current workaround, we delete the Xero bill once Gusto posts the payment transaction in Xero. At that time, we also attach PDFs of the invoices from the contractors to the Gusto bills.

    Can you provide a way to prevent these duplicate bills?

    1 vote

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  14. I would like long service leave to accrue and update the balance each payrun like annual leave does, i.e. leave available to take in advance. rather than waiting for the accrued LSL to be applied on the anniversary date.

    2 votes

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  15. It appears that in the last two weeks (submitted 23/2/2022) Xero rolled out a change to payroll, which possibly has some unforeseen implications.

    It used to be that if you were only paying a small number of employees at one time, you could use the summary screen (capture attached) to copy and paste the net pay figure for each employee to your online banking portal to effect the actual payment(rather than exporting to a file, and then importing the file to the online banking which is a little clunky for small number of employees - there doesn't exist the same…

    1 vote

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    Sounds like you're wanting to copy the employees net pay from the pay run overview screen, but it's taking you into their payslip, Tom?

    Instead you could download the payslips report by opening the required pay run, clicking 'View Reports'and selecting Payslips - This'll download a PDF with all the employees payslips included. From this, you can copy and paste each employee's net pays into your online banking. 🙂

  16. Bring back 'Save' prompts when changes are made but not saved before you navigate away from the tab.

    This was previously existing functionality and has now been removed.

    5 votes

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    Hi there, we appreciate you raised this a little while ago. This isn't something we have plans for in the near term.

    Not getting a lot of support from other members we’ll soon remove this from Product ideas. If it’s still highly valuable to you, welcome to start it again and see if it gets renewed interest.

  17. UK. We employ temporary staff who do not accrue leave while taking paid leave they have previously accrued. The only way to reflect this in Xero is to manually adjust the leave balance. I would like to be able to add a pay item of paid leave that does not accrue further leave.

    3 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  18. Recommendation for the Payslips: Can Xero add some features on the payslips to include employer PAYE Reference. This is quite an important element, and most of the other payroll software provides this information.

    Also, can Xero include some options to include some colour in the payslips, such as changing the grid area to blue colour

    12 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  19. We have requested Downloadable P11's to be made available so we can correct a mistake a previous Xero payroll provider made.
    This is not available in Xero which is causing considerable inconvenience and a lot more manual work.

    This would be a really good idea if this was brought into the payroll package.

    2 votes

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  20. We have up to 100 employees at certain times of the year, and it would be easier to unselect employees we are not paying, than select employees we are paying. A "select all" option would be good.

    5 votes

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     ·  3 comments  ·  Payroll  ·  Admin →
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