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387 results found

  1. I would like to have having ability to quickly see the outstanding amount in the currency it was originally invoiced (like USD or EUR) directly from contacts dashboard, without having to navigate through detailed reports and apply multiple filters. This would save a lot of time.

    12 votes

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    6 comments  ·  Contact  ·  Admin →
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    Hi Gita, we're grateful for your engagement and for letting us know the changes that matter to you.

    We understand that having this 'at-a-glance' view directly on the contacts dashboard would save time and make managing multi-currency accounts more efficient.

    Your idea is currently gaining support from other community members. Along with votes, others can comment to share additional detail about how your idea could improve their experience with Xero.

    We'll keep an eye on the support for this idea here.

  2. Not an idea really but a bug which needs fixing.
    A lot of suppliers like FedEx for example send $0 bills which HubDoc is unable to publish to Xero as the Tax and Subtotal amounts is calculated wrongly despite the bill's Total Amount of $0.00 being correctly detected. As a result the invoice cannot be published to Xero.

    12 votes

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     ·  2 comments  ·  Hubdoc  ·  Admin →
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  3. have supplier inv reference picked up in hubdoc and posted through to xero so xero can show in supplier reconciliations . so supplier canrecognise our ledger . also avoid hours trying to cross refer supplier invoice reference queries to the associated hubdoc unless obvious by date

    12 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  4. Please could you add a Title field into the customers name - my invoices show with just the surname on which is very unprofessional.
    ie. Mr Smith on the invoice would look much nicer than just Smith !!! This must be a basic thing to do.?? Please consider this as urgent.

    12 votes

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     ·  7 comments  ·  Contact  ·  Admin →
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  5. In the new contact view, everything is spread out, with lots of wasted white space (similar to the bills list without 'compact view' toggled, or the list of repeating bills (which doesn't have the ability to be compact in view). I can deal with the info I need to pick a transaction to open being on complete opposite sides of a widescreen by pulling the contact into a new window and reducing the width of that window until it's readable without excessive twisting of the head (a poor workaround for an ergonomics risk, but it's the only one I could…

    12 votes

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     ·  1 comment  ·  Contact  ·  Admin →
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  6. 12 votes

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    7 comments  ·  Contact  ·  Admin →
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    Hi team, thanks for sharing your feedback and use cases surrounding this idea. Being upfront this isn't something we have plans in the roadmap for atm, but are keeping a watch on the support of ideas through the forums here.

    I'll be sure to share if there are any updates, and in the meantime recommend sharing the idea with any colleagues that may find this useful and can also add their support.

  7. When adding invoices through HubDoc when there is a new contact that needs to be added, it would be great if the option to create a new contact (supplier or customer) was available in HubDoc, rather than having to start typing in the contact filed & then having to wait for HubDoc/Xero to catch up.

    12 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  8. We have imported all our contacts (a mixture of customers and suppliers) into Xero but they have all gone into the "All" category and there is now no way of assigning them to the "Customers" or "Suppliers" categories. It seems like a crazy restriction that not even the Xero people can fix for us. My suggestion is to allow us to move them out of All into one of the other categories.

    12 votes

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     ·  5 comments  ·  Contact  ·  Admin →
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  9. Can we select multiple receipts at the same time to add the same tag or the same status such as Mark as paid?

    12 votes

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    1 comment  ·  Hubdoc  ·  Admin →
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     ·  Dana A responded

    Hello Trang, you can tag multiple documents at once by holding ctrl/cmd on your keyboard. Note that you'll need to create the tag first before you can do this - Read more on our article for more information. 

    Because Hubdoc can't bulk update the documents to be "Mark as paid" right now, I've changed the title of your idea, so we can see the interest from the community here :)

  10. Ability to push files that’s uploaded in Xero Files to cloud storage (e.g. Google Drive, Dropbox, and Sharepoint).

    Purpose: Users can easily store/keep their files that they’ve uploaded in Xero into their own cloud storage. Especially when they have many documents that exceed the limit of Xero Files.

    12 votes

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    3 comments  ·  Documents  ·  Admin →
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    Hi team, though we appreciate the use you'd find in being able to connect or send Xero Files to your cloud storage we want to be open that this isn't in our short terms plans.

    We're keen to keep getting an understanding of interest in the capability, and will share if there are any updates or progress of this, here.

  11. FINTECH requires Xero’s Contact ID for integration, but the Contact ID isn’t included in the contact export. They must be manually copied from the URL, which is slow and error prone.

    11 votes

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    3 comments  ·  Contact  ·  Admin →
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    Hi Marcia thanks for raising this here, we can understand how including the contact ID would be a great addition to the export feature in Contacts.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. Please provide functionality in Xero to turn off the contact name suggestions when creating an invoice, bill, receive money or spend money transaction. This is very frustrating especially if you make a mistake and it saves it, it is there forever. Also the list can get quite long. We need to delete the names that are not required anymore from the list. Please, please fix this issue up.

    11 votes

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    1 comment  ·  Contact  ·  Admin →
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    Hi everyone, appreciate the feedback here. As you may have noticed we have made some changes to the Contact field within new invoicing over the past few months to improve the experience.

    When entering a contacts name, the contact's shown are results from your existing contact record.

    As a start to help with cleaning up contacts that have been created in error you can either edit contact records, or merge contacts that may have been created as duplicates in error. This will help limit the number of contacts that are appearing in results when you type a contacts name on an invoice.

  13. You should be able to create a Bill Credit note directly from the FILES folder of your profile. This way when you go in to check the Credit note, you can create it straight away, rather than have to go out, in to Bills, and then have to create it from there.
    OR when you send an 'invoice'/attachment through to your draft bills, you should be able to change it to be a bill credit note rather than a bill

    11 votes

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     ·  3 comments  ·  Documents  ·  Admin →
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  14. Currently Hubdoc rounds unit prices to two decimal points, despite Xero itself allowing multiple. Invoices where we record units/unit price are unable to be correctly recorded in Hubdoc due to this errant rounding.

    11 votes

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     ·  4 comments  ·  Hubdoc  ·  Admin →
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  15. In this day and age why are the phone numbers for contacts not clickable? the code is so simple just add it in.

    11 votes

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     ·  3 comments  ·  Contact  ·  Admin →
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  16. Can we please have the ability to see if a note has been added to a document when you are in the Hubdoc APP without having to go into a document.

    The ability to see this is available in the Web version, would be great to see it in the APP as well.

    Thanks

    11 votes

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    2 comments  ·  Hubdoc  ·  Admin →
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  17. I would like to ask if there is a possibility of having on suppliers' and customers' activity bar (please see attached screenshot, what I mean) and one more column - bill/invoice description? I used to work with QuickBooks, and they had this feature, which was very helpful.

    11 votes

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     ·  3 comments  ·  Contact  ·  Admin →
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  18. You can mark bills and invoices as PAID in Hubdoc; this should transfer over to Xero. Otherwise, what's the point?

    11 votes

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    6 comments  ·  Hubdoc  ·  Admin →
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     ·  Dana A responded

    Hello everyone, I want to get a better understanding of this idea here. Would you think that this can be achieved by selecting the 'Mark as Paid' checkbox? Because if you’ve ticked the box, the document that you’ve published as draft, will change the into Awaiting payment status in Xero - See our article here for more information. 

    Looking forward to hearing back from you. 

  19. It would be useful if a notification was sent when any document was uploaded. Currently, there are supplier level notifications but when there is something that has been uploaded (jpg, memo, etc) and the system is unable to identify it to a supplier it dumps it to the failed tab which at present does not create any notification.

    11 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  20. Be able to see a list of contacts, showing which groups each contact belongs to at a glance. Who are donors, who are equine related, who attend camp, which are organizations/business/church, who take lessons

    10 votes

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    3 comments  ·  Contact  ·  Admin →
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    "We appreciate your input. Your idea has been reviewed and is now live for voting.

    To help prioritise this request, you can share it with your network so they can add their support.

    The community can also add comments to your post to explain how this specific change would improve their daily workflow."

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