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  1. I like the new feature where you can record Spend Money transactions direct from the Files page, but the whole feature becomes useless if you can't adjust the VAT amount to match that on the voucher/receipt. Switching to 'VAT Exclusive' doesn't give you the ability to amend the VAT value, so if it's out by a penny you have to cancel the operation and record it in the old Spend Money way. Seems a bit silly really.

    So, allow users to adjust the VAT amount when recording Spend Money transactions direct from the Files screen.

    Thanks

    14 votes

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    3 comments  ·  Documents  ·  Admin →
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    ✨ Thanks so much for taking the time to share this idea — we can definitely see why this would make a real difference.

    Being able to create a Spend Money transaction directly from the Files page is a helpful improvement, but if there’s no way to adjust the VAT amount to match the receipt exactly, it does create a gap in the workflow. Even a small difference of a penny means the transaction can’t be completed there and the user has to abandon the process and enter it another way, which reduces the value of the feature.

    We agree this would make the experience more practical and complete, so we’re moving your idea to Gaining Support. That helps us better track interest in this improvement and show the team the impact it’s having for customers using this workflow.

  2. Stop dating in 1900s.
    Today I typed in the date 5/3/25. Click on the little calendar that appears, the month says March 25. Click on 5 March 25.

    Hubdoc interprets this as the year 1925.

    I dont think there are many people entering receipts from 100 years ago.
    Please remove those last century calendars from Hubdoc.

    While you fix that, since the Hubdoc file is linked to a Xero file can you also stop hubdoc processing into a closed year. It warns you AFTER it's been sent to Xero, then doesn't let you correct it because of the status -…

    14 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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    Thanks for sharing this with us here, Vicki. I've made sure your feedback is passed onto our product team.

    It's best if an idea is specific to one feature request so that others know what they're voting for and to help product better understand the interest for a feature.

    We have a separate idea around the lock dates that I've just added your vote for across here. We don't have any plans for this but if any are made I'll let you know, there.

  3. Be able to set up default coding for the Document Type to always be Receipt, and Document Status to always be Awaiting Payment. This at present isn't possible within Hubdoc.

    14 votes

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     ·  3 comments  ·  Hubdoc  ·  Admin →
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  4. When you go into a customer and click View recent invoices report, currently it shows a list of all their previous invoices, which is clear and easy to read. When you click on the new report version it shows a list of approved sent and paid invoices for all customers, but only for the current month. This is totally useless as you then have to filter it to the customer, and change the date back far enough to show all the invoices. Can you please change this so it is the same as the old report.

    14 votes

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    7 comments  ·  Contact  ·  Admin →
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  5. I want to be able to flag COD clients, so the sales team know to collect payment at the point of sale.

    14 votes

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    4 comments  ·  Contact  ·  Admin →
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    Hi team, in lieu of a direct field for this atm as noted in my last response you could add a Note to the Contact record either as a History and Notes note or within the additional notes field by editing the Contact.

    We're continuing to track this idea here and will share if there are any updates.

  6. Under the Doc window on the left, default setting should be REVIEW after you logon, as most Uses are not interested in items that have already been processed.

    14 votes

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     ·  2 comments  ·  Hubdoc  ·  Admin →
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  7. Ability to search or order and select documents based on the transactions date

    Purpose: Efficiency in downloading documents in bulk.

    14 votes

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  8. To make users able to search account name & code within the supplier configure rules setting.

    Purpose: To make users easier to search account name and code when they’re dealing with larger charts of account lists.

    14 votes

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     ·  2 comments  ·  Hubdoc  ·  Admin →
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  9. Hi Hubdoc Support,

    I’d like to suggest a feature that I believe would benefit many users working with supplier invoices.

    Currently, when capturing invoice details, there’s no option to enter a discount before the total amount is calculated. It would be incredibly useful to have a field above “Total Amount” where we can input a discount value—either as a percentage or fixed amount—and have Hubdoc automatically adjust the total accordingly.

    This would:

    Reflect real-world supplier practices more accurately
    Reduce manual edits and errors
    Improve audit trail clarity
    Streamline publishing to accounting platforms like Xero or Sage
    If this is something…

    13 votes

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    3 comments  ·  Hubdoc  ·  Admin →
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    Hi there! We really appreciate you sharing your idea, and thank you for the attached screenshot – it's very helpful.

    After reviewing your submission, we agree that this is an excellent suggestion that could benefit many businesses. To move it forward, we need to see strong support from the community.

    Please feel free to encourage any colleagues who would benefit from this feature to add their votes! It's also incredibly impactful when others share how this would improve their own workflows, so more comments are always welcome.

    Thanks again for taking the time to share this. We're excited to see the votes come in!

  10. I would like to do a bulk update of the supplier configurations in HubDoc to set the "Configure rules for Xero" to "off" so that we can begin our configurations from scratch. Doing it maunally for the number of suppliers we have is very time consuming so I would like to request assistance in making a bulk change.

    The automated help agrees it a good idea and suggested the following

    "To bulk update Hubdoc suppliers, you can follow these steps:
    1. On the Hubdoc dashboard, click the settings icon.
    2. In the Manage Accounts tab, select the Suppliers tab.
    3.…

    13 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  11. I would like to have hubdoc periodically log in to our supplier's account( Fedex, Amazon, Upwork, UPS etc) and fetch the invoices automatically.

    Dext Prepare already does that so I can see Xero loosing thousands of dollars by relying on third party software. I guess let's start with the most popular suppliers and take it from there. This can be an add on to Hubdoc for a bit extra and happy to pay as long as it is comparable in price to other software packages. That would greatly automated our accounts.

    13 votes

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     ·  3 comments  ·  Hubdoc  ·  Admin →
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  12. Hi guys,

    It would be great if we could get reminders for customers and suppliers birthdays, this is great for customer relations. Also a reminder for certain documents that might expire at a certain time.

    13 votes

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    4 comments  ·  Contact  ·  Admin →
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  13. It would be hugely helpful if we could add rules under supplier settings in hubdoc much like the bank rules in Xero. E.G. Client has a home office and I want to split the electricity bill 33% to Power and 67% to Drawings. Number 1 - I won't have to try and remember what the percentage for each client is as they vary and number 2 - I would be able to use the automated function to Publish to Xero.

    13 votes

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    3 comments  ·  Hubdoc  ·  Admin →
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  14. HUBDOC Sorting Alphabetical Feature needed PLEASE. Wishing to request an extra sort option under the "Sort by" button above the "Processing", "Review", "Failed", "Archived" tabs. Currently we have "Upload Date", "Bill Date", "Due Date" & "Amount" options. We create a statements folder for each month and when we're trying to check off the statements with whats in Xero report that is sorted by alphabetical order it would be practical. Also its good to allocate suppliers in the review tab in alphabetical order too if you have a huge number to do then you are compartmentalising that supplier and all the…

    13 votes

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     ·  3 comments  ·  Hubdoc  ·  Admin →
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  15. Currently you cannot submit a purchase order in Hubdoc, there is no "publish as" option.
    It would be good if it was an option and have it flow/link with purchase orders in Xero, to which then can flow into Approvalmax to be approved.
    Currently it requires an employee to access another system which would be good to limit.

    13 votes

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     ·  1 comment  ·  Hubdoc  ·  Admin →
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  16. Please support multiple currencies in the Smart Document Capture feature. This feature looks very promising but I have a lot of bills in USD and there is no way to use this at present without going to the bank account, grabbing the amount paid in GBP and then manually correcting the amount paid.

    12 votes

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    1 comment  ·  Documents  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you Nicola.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. Adding a 'credit limit amount' to the 'Purchase defaults' section of Contacts would be very useful.

    I have accounts with several suppliers with a credit limit. It would be very handy if I could see that credit limit in Xero and either put a stop on placing orders until I have reduced the balance and/or a simple reminder that I am approaching or over the limit.

    The 'credit limit amount' is available in 'Sales defaults' but not 'Purchase defaults' which seems to be an odd omission.

    12 votes

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    6 comments  ·  Contact  ·  Admin →
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    Thanks for sharing your thoughts on this idea. We appreciate you explaining how the ability to record a purchase credit limit could make a difference in your day-to-day work.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  18. Customer statements to show on the contacts tab when sent - I can see in history & notes on the file tab on a contact that a statement was sent but it would be great if it was possible to click a link here to see the statement that was sent to the customer (rather ticking to send statement to own e-mail)

    12 votes

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    3 comments  ·  Contact  ·  Admin →
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    Thank you for sharing your suggestion and outlining your desired changes. Your idea has been reviewed. It is now open for community voting and support. We encourage you to share this with colleagues who stand to benefit so they can add their vote. The comment section is also open for members to provide further context on how this would improve Xero.

  19. Hubdoc could read bank accounts and a warning pop up if they differ from that in Xero.

    12 votes

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    2 comments  ·  Hubdoc  ·  Admin →
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  20. Include if there are documents to review in hubdoc under tasks

    12 votes

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    0 comments  ·  Hubdoc  ·  Admin →
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    We appreciate you sharing improvements you feel would be most valuable within the Task widget of the new homepage experience.

    Our product team are carefully considering all feedback we're receiving on this and I'll be sure to share if there are any plans made with you here.

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