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45 results found

  1. Noticed the new files are saved as large sized images e.g. 4mb. The previous files reduced the file size to around 100 to 200kb. Handy to have the reduced file size as if downloaded can save to PDF and easily upload to other apps e.g. Job apps. Large files are sometimes not accepted to these apps. cheers

    1 vote

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    Hi David, thanks for highlighting this. Automatically optimising uploaded images could help reduce file sizes while keeping documents easy to view.

    This post is now Gaining Support so we can continue tracking interest.

  2. Since the latest updates to Files (which I appreciate is building on AI), Xero Files now contains PDF's of all docs uploaded from Dext for example. Some of my clients have thousands of these docs, they're saved against the data entry and they're filling up files for no reason I can see. Might also cause storage issues down the line doubling up these PDFs. Could we get an switch off option?

    2 votes

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    Appreciate you sharing this idea. We understand the request to prevent third-party transaction attachments from automatically appearing in Xero Files. An option to manage this behaviour could help reduce duplicate documents and keep the Files library easier to navigate.

    We've moved this idea to Gaining Support so we can continue gathering feedback. If this could improve your workflow, add your vote and share how you'd like document syncing to work.

  3. From the Files Inbox, there is a way to attach the file to a NEW transaction, but please allow it to be attached to an existing transaction too. This is especially useful when there are lots of files in the Inbox.

    16 votes

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    Appreciate why you'd like to be able to attach a file to an existing transaction from the detail you've shared here, Hitesh.

    This isn't possible from the Files inbox atm, however as you may already be across - from the flip side you can attach a file from the Files inbox from within the transaction.

    Do get this means having to go to the transaction to perform what you're asking and we'll get a sense of the interest in being able to attach to an existing transaction from within the Files inbox, here.

  4. When uploading invoices via Xero files, it would be nice to have an invoice number field as well as a reference field. It seems like an important field to miss out as it requires manually adjusting afterwards. I prefer Xero files to Hubdoc as it populates the description fields and automatically splits costings. This would be the cherry on the cake for a great tool in Xero.

    2 votes

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    Hi Rhys, thanks for sharing this idea. We can see how having an Invoice Number field within Xero Files upload could make it easier to create transactions.

    For now, if you're looking for automatic extraction of invoice details, Hubdoc can capture information such as the supplier, invoice number, date, and amount from uploaded documents before publishing them into Xero. We appreciate this doesn't help when you're managing documents directly within Xero Files.

    I've updated the status of this idea to Gaining Support so we can continue tracking interest from the community. If you're looking for a manually editable field, automatic extraction, or both, we'd love to hear more about how you'd use it.

  5. When uploading files from library inside contact's file tab (i.e. attaching monthly statement), xero defaults to selecting from archive which is time consuming because of having to trawl through every file there. Please default to selecting from inbox which should only contain files that haven't been dealt with.

    1 vote

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    Thanks for sharing this idea, Jill ✨and for letting us know that defaulting the “Add from library” view to the Files Inbox when attaching a file from a contact could make it quicker to find documents that still need action, rather than starting in Archive. This is now open to others that may find this useful, to vote and share examples of how it would help, so we can understand the broader need. We’ll continue to monitor the feedback and support for this idea and update the thread if there’s progress to share.

  6. Files - Smart Document Capture - Add last items option
    One thing missing when creating a bill from the new files experience seems to be the option to add last items which is available from the bills section. Including this option as well as the other suggestions regarding default account and tax rates pulling from the supplier contact would increase my usage of this new feature.

    1 vote

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    Hi Tara, thanks for sharing this idea with us!

    We’ve captured your suggestion and moved this to Gaining Support, so it’s now open for community support. Others can vote and add context about how this would help them.

    Your input helps our teams understand how this could improve everyday workflows. Thanks again for taking the time to let us know what would help. 💙

  7. Having to login to the specific Xero org on the app first before being able to send a captured receipt to the app is time consuming. Is there a way to have a dropdown menu on the 'Send to Xero' screen of all my organisations so I can select the appropriate one. Similar to when a Xero bill is sent to Xero desktop. Currently the organisation name appears anyway but there is no way to select a different organisation

    1 vote

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    Thanks for sharing this with us.

    We’re moving this idea to Gaining Support to help us understand how valuable this would be to the wider Xero community. The suggested experience would add an organisation dropdown to the Send to Xero screen, allowing you to choose the destination organisation directly—without needing to open the app and switch to that organisation first.

    If this would make your workflow easier, please vote for the idea and add a comment sharing how you currently capture and send receipts, and how selecting the organisation from the Send to Xero screen would help.

  8. Automatically remove jpeg images that are TINY in size. Every morning I have to delete over 40 files which are just images picked up from a clients signature.

    1 vote

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    Thanks for sharing this idea. 🙂 We appreciate you taking the time to highlight how frustrating it is to regularly remove unrelated JPEG images created from clients’ email signatures.

    This idea is now open for community support through votes and comments, helping us understand the level of interest. We’ll keep a pulse on the interest this idea receives and share if there are any updates.

  9. To activate the option to be able to sort files by ASSOCIATED WITH in addition to SIZE and UPLOADED. The enormous amount of files now sitting in Archive must have all three columns active to give us an option to locate our files ASAP.

    7 votes

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    Thanks for the additional detail, it helps when reviewing the needs and for others to be able to understand if they'd like to support this too.

    Can see how this additional detail would help when reviewing your files in the archive folder.

    We'll start to get a sense of the community interest here and I'll share if there are any updates.

  10. While Xero currently allows documents like Certificates of Insurance to be uploaded to a contact, it would be much more effective to have a structured compliance tracking feature similar to how W-9 information is managed. This would allow users to input and track key insurance details—such as policy type (e.g., General Liability, Workers’ Compensation), coverage limits, and expiration dates—directly within the vendor or contractor profile. With this data captured in a structured format, Xero could provide automated reminders for upcoming expirations and visual alerts for missing or non-compliant coverage, helping businesses better manage risk and ensure vendors remain compliant before…

    2 votes

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    Hi Logan, thanks for submitting this idea. We've opened this idea up to the community to share their thoughts and add their votes onto it. In the meantime, feel free to share this with your friends and colleagues who might find this feature useful as well. Cheers.

  11. File TAGGING! Can you please please add where we can tag files. Like ok tag to project tag to contractor. Tags! Tag projects to receipts and hires.
    If you add "tags" or labels to files and projects that'll make less clicks for everyone! and so much faster. The tags will obviously auto populate into the right project, files, or contractors!

    2 votes

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    Thanks for sharing your idea, Jessasm. We don't have any immediate plans for adding tags to files in Xero, however we can start to get a better understanding of the interest around this from your idea here.

    Share the link to this idea with other colleagues that would find this useful so they can add their support for this here, too.

  12. Allow accountants to request documents from clients directly from Xero.

    Example:

    "Please upload your July fuel receipts."
    Client uploads directly against the request.

    No more chasing documents by email or WhatsApp.

    1 vote

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    Thanks for sharing this idea. We understand the value of being able to request documents in one place and make it easier for clients to provide what’s needed, without relying on separate emails or tools. We’re moving this idea to Gaining support so we can gauge how broadly the community would use this capability and understand the scenarios that matter most. Please vote and comment, including how you would use it and what types of documents you would request, to help us assess the level of interest.

  13. Ability to add an expiration date or renewal date to files (Contract end date, Tax clearance certificates etc.) with reminders on when documents are up for renewal.

    4 votes

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    Hi team, thanks for sharing your thoughts on adding expiry and renewal dates to files. It’s been useful to hear how this could support the management of compliance-related documents like insurance certificates and training records.

    The idea of having reminders for upcoming renewals is a practical one, particularly for teams working in compliance-heavy environments. We’ve moved this idea to Gaining Support, which means it’s now open for the wider community to add votes and comments. If this would be helpful for your business, feel free to share how you’d use it or any specific scenarios you have in mind — that context helps shape what we look at next.

    In the meantime, the current workaround is to track renewal or expiry dates outside of Xero, and archive expired files before uploading the updated versions when they’re ready.

  14. Invoice Address. When exporting invoices to. csv file it would be beneficial to have customer address in the file also

    1 vote

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    We appreciate you raising this idea. Including contact address fields in the invoice CSV export could reduce manual work for businesses that regularly use exported invoice data outside of Xero.

    We've updated the status of this idea to Gaining Support while we continue monitoring community feedback.

    Keep sharing your experiences and voting on the idea. The additional context helps the team understand the impact this capability could have.

  15. It doesn't appear to be possible to Remove attached files from a transaction and save it back to Xero Files. I found it to be a useful function. Would it be possible to add it back again? Also it would be really useful to be able to Search on documents in Xero Files.

    4 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Additionally, regarding the other idea on searching within the files section, I have found a similar idea to what you're suggesting and added your vote there. We'll monitor both ideas for traction.

  16. It would be helpful to have a Quick View option for uploaded pictures or screenshots, allowing users to preview attachments without downloading them.

    6 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. The new layout does not support our workflow. On the contrary, it slows us down and makes the system less transparent. For practices like ours, managing hundreds of clients, clarity and efficiency are essential. The previous dashboard enabled us to see key information at a glance. The new version creates unnecessary friction.

    It is crucial that you retain the option to use the previous dashboard version and allow each Xero user to decide which layout best supports their work. There are hundreds of similar requests in community forums asking for this flexibility. In light of this, the current developer stance…

    3 votes

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    Appreciate you sharing feedback, Erzsebet. However we do ask that each post be contained to a single idea in a feature to help;

    • other members know what they're voting for
    • product teams get a sense of the interest for a particular change
    • us provide updates on any progress for a change

    Being upfront, the new homepage will replace the Dashboard experience over the coming weeks, and we cannot maintain both experiences long term.

    To help with some of the notes you've raised on your needs;

    • You can view draft invoices/bills from the Invoices owed to you/Bills to pay widgets - This now sits beneath the graph
    • # of items to reconcile should be visible from each Bank account widget, as well as within the Tasks widget
    • Net profit or loss widget will provide a quick gauge of the clients FY

    I'll update the title of your idea here for the…

  18. As the Archive in Files expands, we need the option to scroll through pages easily by using the scroll button. This should be located at the top of the page.

    1 vote

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    Hi Lynn, thanks for putting this forward. We can see how having page navigation controls available at the top of Files screen could make it easier to move through large folders and archived documents, especially for businesses that have built up a large volume of files over time.

    I've updated the status of this idea to Gaining Support so we can continue gathering feedback and better understand how this could improve document management workflows.


  19. New Xero files - add option to return to the old way of viewing bills that had been uploaded?

    I often log in to 80-100 bills that have been uploaded into files for me to add to a clients xero. Until the recent changes you could click on the oldest one and then scroll through each one viewing them full screen whilst working on another screen to add the information to a bill in xero. Now when you click on the file it opens in a much smaller box on the far side of the screen and you can't scroll…

    4 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you. We've reviewed your idea and now it's up to the community to get behind and support it. While that exact group view isn't available in the new design, we have a helpful trick: we recommend you try expanding the side view of the file so it fills up most of your screen. When you do that, you'll be able to quickly jump between files just by hitting the Tab and Enter keys on your keyboard. If you run into any trouble with this or need more help, please don't hesitate to reach out to our support team :)

  20. Allow us to send files to certain contractors via email such as subject or create a contractor portal or sync to google drive or something! Sending contracts would be amazing too ! like getting signatures within Xero
    And allow contractors to sync with Gusto and also add contract terms to their profile for automations

    1 vote

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    Thanks for sharing this idea, Jessasm. We can see how having a dedicated way to securely share files with contractors or external contacts could help streamline collaboration and reduce the need to manage documents across multiple platforms.

    I've updated the status of this idea to Gaining Support. If this is something you'd like to see, please keep voting and share more about how you'd use file sharing in your workflow.


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