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Hubdoc - Ability to also flag duplicates when the invoice number is the same

Currently Hubdoc only flags an invoice as a duplicate if the supplier, invoice date AND invoice amount exactly match. This means if any of these are adjusted or Hubdoc doesn't pick up the exact correct details, the invoice wouldn't be flagged as a duplicate and could be double booked or worse double paid.

Hubdoc should flag an invoice as a duplicate if the invoice number is the same too. Yes there are rare scenarios where two suppliers issue an invoice such as '001', but it's much better for this to be flagged as a duplicate and reviewed, than actual duplicate invoices to slip through. It's important for clients to understand we have good controls so Hubdoc must be able to flag all duplicates.

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Sean Burgess shared this idea  ·   ·  Report…  ·  Admin →
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  • Ann Andreason commented  ·   ·  Report

    I can only imagine how this would improve critical accounting and billing errors. A lot less extra work all around.

  • Josephine Sroka commented  ·   ·  Report

    We strongly support implementing this feature. Data integrity is critical to our team, and the ability to efficiently identify and clean up duplicates is a key reason we chose Xero. We would much rather review a few false positives than risk missing duplicate records.

  • Joanne Guggenheim commented  ·   ·  Report

    This is important - when approving bills for multiple communities it is difficult to keep track of what has been paid previously. I would hope that Hubdoc would help cut down on the number of duplicates.

  • Alesha Scott commented  ·   ·  Report

    Our team would much prefer a few false flags to missed duplicates!

  • Timber Monson commented  ·   ·  Report

    Really hoping this gets implemented. Our team relies greatly on data integrity, and the ability to do cleanups easily is one of our main drivers for choosing Xero.

  • Melony Pulley commented  ·   ·  Report

    We really need this to help us better manage our workflow.

  • Lydia Jex commented  ·   ·  Report

    This would be incredibly beneficial for our team, as we currently spend a significant amount of time reviewing and removing duplicate bills. If Hubdoc handled this automatically, it would save us a substantial amount of time.

  • Jared Smart commented  ·   ·  Report

    I believe this would eliminate most of the issues I have encountered.

  • Ciera Erickson commented  ·   ·  Report

    An update on the status of flagging duplicate invoices would be greatly appreciated, as it will help us keep our records current, accurate, and organized.

  • Jennika Bateman commented  ·   ·  Report

    This update would be incredibly helpful! It would save office staff lots of time!

  • Karen Lansdown commented  ·   ·  Report

    A lot of wasted time and effort for staff, board members and vendors alike. Especially harder to keep accurate accounting records. This feature would be amazing.

  • Kaleb Craig commented  ·   ·  Report

    Flagging duplicates would reduce the workload on multiple fronts. I would appreciate any headway made on this.

  • Mark Rawlings commented  ·   ·  Report

    Agree this is a good idea. Flagging a duplicate if the supplier and invoice number only are the same would serve 3 benefits:
    1) It would still flag all the documents currently being flagged by the current rules
    2) It would reduce the resources needed on the HubDoc servers
    3) It would flag more documents and find potential errors, not just the "document was scanned twice" duplicates that it's currently designed to catch.

  • Yubi Sah commented  ·   ·  Report

    Hi admin,

    Would appreciate if you have any update on this.

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