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David, I agree. Once over their terms zero should Stop supplies to the Customer, same when they have reached the credit limit. That is why the function is there. I feel Zero should respond to the Terms and Credit limit. It is Critical.

even the most basic accounting systems have a hold facility

This is such an important function in Debtors. What is the meaning of getting a credit limit if Xero keep on supplying over the limit. Xero should have the option to stop supplying a customer when the limit is reached or at least before they reached the credit limit. Once an invoice is created, there should be a pop up message that tells you - Customer reached credit limit. Then it should be up to the Debtors / Financial Manager to Approve/ release the invoice.

I can't understand why this is not a function in Xero. It is critical for any business to have this. Setting credit limits is not the answer.

Came here to see if it was a function I just couldn't find yet it seems to have been asked for quite some time yet no response from Xero?

I came here today to look for this exact feature. Surprised it isn't available already. Need to put a customer stop and for it show on the statement.

Why is Xero not listening to us.

It's so important to have the option to place customers on hold.

We are considering changing to sage

Please please please can this feature be added.
It is critical in our business.
Manual workarounds, like credit limits are being overridden by Invoicing users.
A hold function, that can only be changed by a higher user is urgently needed

This is a critical business function that we all need, Xero please can you sort this !!

Still waiting. come on Xero, get your act together.

I can't believe this isn't part of the basic make up of the customer ledger. Why can't a stop or on hold functionality be added? Credit limits alone do not resolve the issue

I have just changed from Sage to Xero.
To have no way of placing a customer on hold is costing us money!!
Please get this sorted Xero ASAP!!!

Xero, please can you get this option added as it would be beneficial to all businesses. Our CRM software can do this but not Xero, which is very frustrating and causes additional work to go and check the CRM system before processing an order/invoice on Xero.

Plus it would be useful if we could run a report that would list all those who are on hold and the date that they were put on hold - maybe not as essential as having the function but could be added to the development of this feature.

YES we need this, it is a very manual process please look into it asap

I often check in case this has been implemented. Flagging a poor paying customer or putting them on stop is a crucial function in my opinion.

I came here today to look for this exact feature. Surprised it isn't available already.

I agree with the above. In todays climate customer accounts a very fragile. We need to place accounts on hold if we are concerned that they may go into administration and prevernt more invoices being raised.

This has become a common request from a number of our clients.

It is a cash flow management feature that is becoming critical in the current economic climate and is a feature that is needed asap.

This needs to be added to xero as a function ASAP - how can you manage as a bookkeeper when orders are still going through because your can't place the customer on hold !

Please add account on hold function. I cannot fathom as to why this function isn't available to us?