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Security & support

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4 results found

  1. In the different Sales and Purchases entry and edit areas in Xero the save or update buttons are in different places, one has it at the top of the screen and the other at the bottom. This is really annoying and would be way more efficient if they were both the same. Clearly two different people set them up or the same person was on a different mood when they created the two. I get this, I'm inconsistent all the time, its just super annoying in a major software package!

    2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

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  2. When Xero Support is added to a Xero Practice Manager tenant, Xero should automatically send an email notification to the tenant’s registered email address.

    This would provide a clear audit trail and help firms track when staff members grant Xero Support access to the tenant.

    When Xero Support is added to an XPM tenant, Xero should automatically send an email to the tenant’s registered email address.

    The email should include:

    The date and time Xero Support was added
    The user who added Xero Support
    A short explanation of what access was granted
    A reminder to remove Xero Support when access…

    2 votes

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    0 comments  ·  Security  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  3. I log into Xero (employee) from a desktop running Firefox in a private window (NoScrip, Addblock, Ghostery disabled for Xero).

    There are no cookies available to the session, so it always looks like a new device.

    Xero asks for authentication via the Xero app on my mobile (real 2-factor in this scenario).

    Once logged in, in this manner, some sections still are not happy (review payslips) and want another confirmation. In this case via email.

    I'm not sure what window this 3rd factor is closing.

    If the mobile authenticator is secure, this 3rd factor should not be required.
    If I…

    1 vote

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    0 comments  ·  Security  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  4. We have integrated Xero with Avalara, but when we extract a transaction report in Avalara, instead of being able to see the Contact's name or Invoice number, we see the URL (the invoice’s unique ID). Can this be fixed?

    1 vote

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