Subscription Payment - Accept DD payment of for bank accounts that have dual signatories
Our club wishes to purchase Xero but Xero have no system in order to accept subscription payments from clubs who have dual signatories on their bank accounts. They only offer direct debit with one bank signatory or debit/credit cards. Neither of which work when you are a club/charity who must have financial accountability to their members/community. I have suggested an automatic payment and supplying them with a direct debit form with both signatories but they have declined both. I find this incredible. Surely there is a solution here? We can't be the only club/charity that has this situation. Are we?
Kim Scanlen
shared this idea
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Anna Tapine
commented
This is an absolute must have - I am trying to transfer a subscription but can't due to needing to set up the DD again, but Xero are refusing to allow for dual signatures, which the rules of the trust and our bank require.
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Julie Perry
commented
Xero, please provide a form where 2 signatories can sign the direct debit
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Caroline Friend
commented
Hi Kim, we are also a charity who want to offer installment payments for our customers and have found we are unable to do this through Xero.