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96 votes
Hi everyone, we appreciate the interest his idea has received. Introducing the ability to add a discount amount was highly requested by our community. We recognise for customers that discount by % this means you'll need to enter a % symbol where y ou wouldn't have done so before.
With quite a few items drawing our teams attention at present we want to be upfront that developing a default option for discounts isn't in the pipeline atm. This is something we'll keep reviewing and consider as a future improvement in this space. If there is any change or progress around this I'll let you know on the idea, here.
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Maree Wallace (Business Allsorts)
commented
As a xero partner, my clients have refused to move to the new invoicing for exactly this reason. Most of my clients are tradies and when they are discounting, it's usually a percentage. The previous default in classic invoicing used to be a percentage, so those that have made the transition have been caught out, they are so used to just entering the discount amount with out the % sign, that this has resulted in examples where they have discounted too much eg. a $40.00 item that was supposed to have 20% discount applied, actually had $20.00 discount applied (giving the client a 50% discount in error)
Please sort this before retiring the classic invoicing!!!!!
Maree Wallace (Business Allsorts)
supported this idea
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211 votes
Thanks for the feedback and great to hear the use you find in repeat templates in Xero.
While there's no way to bulk update templates atm, you may find updating your templates through export & import of invoices more helps quicken things up?
You could export invoices that have been generated from your template to CSV, update the amounts in the exported file, and then re-import.
This will create 'Draft' invoices in your Xero org from which you can create a Repeat template and then delete the draft. 🙂
Maree Wallace (Business Allsorts)
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217 votesMaree Wallace (Business Allsorts)
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168 votes
An error occurred while saving the comment Maree Wallace (Business Allsorts)
commented
Bookkeepers often send out quotes on behalf of their clients. When the person receiving the quote clicks accept, currently the acceptance email it is sent to the person logging into Xero, regardless of the reply to email settings. We need an option for any online quote acceptance, decline or question to go to a specified email address rather than the logged in user.
Maree Wallace (Business Allsorts)
supported this idea
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605 votes
Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.
We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.
Maree Wallace (Business Allsorts)
supported this idea
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738 votes
Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product.
We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage.
As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…
Maree Wallace (Business Allsorts)
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341 votesMaree Wallace (Business Allsorts)
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4 votesMaree Wallace (Business Allsorts)
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821 votesMaree Wallace (Business Allsorts)
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As a xero partner this is extremely disappointing, and actually puts me in a position of looking at alternatives to Xero. My first client has requested we transfer them to alternative software as a result of this news due to the number of mistakes made/revenue lost after users omitted/forgot to type the percentage sign in error while started to use the new invoicing.