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  1. 6 votes

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    Zuzana Kyselova supported this idea  · 
  2. 63 votes

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    Hi everyone, thank you to all those that contributed to our teams discovery in this space.

    We also really appreciate all that's been shared about why having a record of communications sent to your customers is important for your follow-up and record-keeping.

    Coming off the back of our teams research we're in the process of releasing payment follow-ups, a new feature that helps merchants manage chasing overdue invoices.

    We want to be upfront here that we don’t currently foresee adding an option to send yourself a copy when sending invoice reminders specifically.

    That said, with more investment into the new payment follow-ups feature our team will consider how to give merchants visibility of the follow-ups sent through Payment follow-ups as a future improvement and your feedback here is valuable to this.

    We appreciate everyone who's shared their experiences and helped us understand what visibility is needed when collecting payments.

    Zuzana Kyselova supported this idea  · 
  3. 50 votes

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    Hi team, to export a list of all Tracking categories in your org, you may find the Tracking Summary report of use to you here. Alternatively, you could run the Account Transactions report and Summarise by the Tracking category. 

    The one caveat here for both reports is that they'll only show a list of the tracking options that have been used within the date range the report is run. 

    Zuzana Kyselova supported this idea  · 
  4. 160 votes

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    Zuzana Kyselova supported this idea  · 
  5. 379 votes

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    Hi community, we appreciate the challenges manually chasing approvals can cause in the flow of processing your transactions.

    We’re pleased to share that we’re now actively working on a customisable bill approvals workflow to tackle this front on. As part of the flow an approver will receive an email when their approval step becomes active, and within Xero you’ll be able to see what needs attention.

    This means the person responsible can go straight to the bill, review it and approve or reject it without searching through the wider bills list. 🙂

    We recognise this work is limited to bills at present and there are users that'd also like to see these similar notifications on other document types. This is something we’ll continue to consider how we might leverage these notification patterns for other areas of Xero but don’t have commitments for as yet.

    You can read more about the …

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    Zuzana Kyselova commented  · 

    We require an email notification when bill/invoice is submitted.

    Zuzana Kyselova supported this idea  ·