Settings and activity
50 results found
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6 votes
Jo Russell
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91 votes
Hi community, we'd like to provide an update for you all here with backorders for tracked inventory now in the process of rolling out to customers.
As this rolls out, customers will be able to approve sales invoices for tracked inventory even when there isn't enough available stock.
Your stock on hand will be allocated straight away, and the remaining quantity goes on backorder. Incoming stock is then automatically allocated to the oldest approved backorders.
This coupled with the ability to track the receiving of goods from a Purchase order through to Bills will help solve for needs shared in this idea.
We throughly appreciate all your input through this thread and will come back to confirm once this roll out reaches 100% of users. 😊
Jo Russell
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72 votesJo Russell
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100 votesJo Russell
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17 votes
Appreciate the feedback here, everyone. As noted in my last update - we released a notes feature in the contact record that enables you to add editable notes (up to 4000 characters) that are visible when viewing the contacts record.
At this stage, we don't have any plans around pop up notes similar to what's being asked on this idea, however understand this is really what's needed to help solve for your idea here.
For now, we'll shift the idea back to submitted and continue to track the interest. If there are any other developments that could help achieve what you're asking we'll share this with you all, here.
Jo Russell
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56 votesJo Russell
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428 votes
Hey community, we get the vying interest in this and how having a copy of the invoice sent within Xero would help when following up with debtors, or in disputes.
As many of you have pointed out, the best option that exists within Xero for now is to use the 'send me a copy' checkbox. This gives you a solid record in your own email inbox to fall back on. While it takes a little setting up you could create a filter in your email inbox to route these to a specific folder for reference.
Another smart tip as shared here could be setting up a dedicated email address to file these automatically, and keep things organised.
Though not a solve for the body of the email that's being asked here, a change that we recently made for invoices is that all sent invoices will include the primary To: email address…
Jo Russell
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43 votes
Hi team, we wanted to share an update as we have released Smart Document Capture that can analyse and help auto create transactions(including bills) from the files inbox. Along with the upload bills feature mentioned in my last update, these tools can help reduce the manual data entry for you, saving you valuable time.
Right now, we're currently working on a redesign of the individual bill View and Edit pages, that'll have the ability to add a Planned date directly on the page. When released, if manually entering a bill from scratch, once you add a contact all you'll need to do is click Save to update the page where the option to add a planned date will be available.
I'll come back to share when these pages are released.
An error occurred while saving the comment Jo Russell
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24 votesJo Russell
shared this idea
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267 votes
Hi team, we want to acknowledge your feedback and the needs you’ve expressed for being able to view the transaction line description in the account transactions report.
While we appreciate not the news you’re hoping for here - we want to be honest with you all that there are no plans at this stage to change the behaviour of this report.
We appreciate there can be some confusion of what is shown as it does differ based on the account and the line’s origin. We have added detail within our Xero Central article, but I’ve also noted below for ease of reference.
- For accounts receivable, accounts payable, bank accounts, and tax account, it shows the contact’s name.
- For all other accounts, it shows the contact’s name and the item line description.
- As manual journals don’t have contacts, it shows narration and description.
- For wage payments, Payroll Employee displays in…
An error occurred while saving the comment Jo Russell
commented
This would be really helpful. We have a new manager who wants to know WHAT the payments coming out of a credit card account are for and not just WHO the payment was made to. The Bank Transactions report we were using for review and approval of transactions does not provide any sort of relevant description.
Jo Russell
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183 votes
An error occurred while saving the comment Jo Russell
commented
Given the original request was over 10 years ago, could this be reviewed please?
Since WorkFlowMax was dropped by Xero, implementing a replacement software system has incurred costs across multiple months. We are now ready to capitalise these costs to begin depreciating and having a single asset for this replacement software rather than one asset per invoice would be logical.
If we register each individual invoice as an asset, that creates noise/confusion in the asset register.
If we only register a single asset, then we lose the link to the original invoices.
Please review this asap.Jo Russell
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7 votesJo Russell
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281 votes
Hi community, we understand there are differing needs in this idea for why you’d like a separate posting date alongside the invoice or bill date. Whether it’s for reporting, compliance, or just a more accurate view of when things happened.
While this has been carefully considered, we want to be transparent with everyone here, that this is not something we have plans for developing in the near term.
We know given the interest in this that this is not the update you’re hoping for, and please know that we’ll continue to track votes this idea receives for future consideration. We’ll keep you posted if things change down the line.
An error occurred while saving the comment Jo Russell
commented
For Xero Admins, to answer your question why two date fields might be needed: the most common reason for two separate date fields for supplier invoices would be when a supplier invoice is received late, after the month that it relates to has closed. (Perhaps that supplier invoice was expected and an accrual has been raised but potentially not. If an accrual has been raised, it may be for a different amount.)
E.g. The Jan-24 month has been finalised and reports sent out to managers by 10/0224. On 11/02/24, a supplier invoice comes in that is dated 31/01/24.
While that invoice cannot be posted into the closed Jan-24 accounts because it will change the reported numbers, it is still due on the 20th of the month following the invoice date. That is, the 31/01/24 invoice is due on 20/02/24.
Processing the invoice with a Posting Date of Feb-24 will ensure that it is reported in the correct month and won't throw out the Jan-24 accounts. Entering an Invoice Date of 31/01/24 will ensure that the payment date of 20/02/24 appears correctly and would also ensure that the data on the supplier card is correct. Should there be a need to go back to the "Jan-24 invoice" in the future then it can easily be found if the invoice is showing as being dated Jan-24, regardless of when it was posted into the accounts.
I hope this helps. -
8 votesJo Russell
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An error occurred while saving the comment Jo Russell
commented
Each Contact header shows the average number of days that debtor has made payments in the past. This would be useful information to include on the Aged Receivables report when reviewing the likelihood that debtors invoices will be paid on the due date.
E.g. some clients only pay at the end of the month, whether the due date is the 20th or not. Knowing which clients will be paying 10 days after their due dates would help with cashflow forecasting, as would knowing which clients always pay on the due date.
Cashflow forecasting could then be more accurate if the biggest invoice due on the 20th is marked as more likely to be paid on the 31st. -
220 votes
Thanks for everyone's feedback and the strong support for a report that shows average days to pay by customer. We know this visibility is important for businesses wanting to identify habitual late payers and make better credit and cash flow decisions.
Right now, we've begun work to develop reports that improve visibility of payment performance. Our immediate focus on the supplier side and a new Supplier days to pay detail report that'll show historical payment behaviour across suppliers.
Once that’s rolled out, we’ll begin work on additional reports for customer payment performance, which will solve the needs in this idea.
I'll be back to update you all here as work for customer reports gets underway. 🙂
Jo Russell
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468 votes
Hey everyone, thanks for all your valuable feedback and support on this idea here.
It's nice to see tips being shared throughout this thread to help others managing multiple assets. The suggestion to group similar items (like office chairs or laptops) into a single asset with a quantity can be an efficient way to handle things. When you need to dispose of some, you can then perform a partial disposal by updating the quantity, which helps save a few steps.
Wanting to share an update for you all, although I appreciate it will not be the news hoped for - Developing the capability to bulk dispose assets isn't on our current roadmap. We will keep an active eye on the support this continue to build here and be sure to let you know if anything changes here.
Jo Russell
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22 votesJo Russell
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27 votes
Hi everyone, thanks for your feedback and detail of why searching b y serial # would be of use. We understand how this'd be beneficial when you have multiple of the same asset being registered.
At this time, as with a few parts of Xero our product team in the Fixed Assets space are focused on updating some core Fixed Assets technology to provide future capability and a consistent look and feel to what you've begun seeing in other parts of Xero like reports, and invoicing.
We'll keep watching the support for ideas closely and share any updates with you all.
Jo Russell
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38 votes
Thanks for sharing this idea 🌟 We can see how an extra confirmation step before deleting a transaction could help prevent accidental deletions and give users more confidence when making changes.
We’re moving this idea to Gaining Support so we can better understand how many customers would value this and the different scenarios where it would be most useful. If this would make a difference for your workflow, please keep the votes and examples coming as they help our product team assess the impact.
We’ll continue to monitor the feedback here and share any updates as we learn more.
An error occurred while saving the comment Jo Russell
commented
When selecting Remove and Redo for Spend transactions, all attachments are lost.
If the attachments are receipts that were photographed using the Xero app, they are not kept on the Xero app either.
This means that selecting Remove and Redo is the same as throwing the original receipt in the shredder, not just in the bin to potentially be retrieved later.
A pop-up warning asking if you'd like to save the attachments to the File Library before removing and redoing would avoid the loss of the transaction's supporting documentation.Jo Russell
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63 votes
Hi Tina, just thinking in lieu of this feature atm - To help get a view of bills that don't have an assigned planned date you can click the Planned date header to sort all bills by planned date and this will also group all bills with no planned date. 🙂
Jo Russell
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Assigning a planned date at the time of entering an individual bill would save having to then go into a separate window AFTER processing the bill to assign a date.
As it stands, for each bill that is processed, there is an additional step to assign a planned date which necessitates the opening of a different window. This becomes cumbersome when entering multiple bills and breaks the flow of processing these.
Other accounts software that I've worked with allow:
* Document date (ie actual date shown on the invoice)
* Accounting date (ie date that the invoice is going through the accounts, very handy if a bill has arrived after the month has closed and must go into a different month)
* Due date
* Payable/Payment date
Could you please consider reviewing the date fields that are required by staff on the ground that are entering the details?