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766 votes
Hi community, thanks so much for all the interest we received. The teams interview spots filled up quickly and they are now fully booked.
Apologies if you didn't manage to sign up to one of the interviews — We really appreciate your enthusiasm and may reopen the link for future research rounds. We will make sure to update here if there's more opportunity.
We will be back to share outcomes from the teams exploration.
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Paul Wakefield
supported this idea
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1,248 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
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Paul Wakefield
commented
I applaud Cameron Green for trying to plug a hole but I am with Daniel Coates on this. There should be no need to have to pay for what should be an integral feature.
As an aside for Cameron Green regarding the idea of suppressing disputed bills from Aged payables, etc. Just because they are disputed does not mean that they are not ultimately payable in whole or in part and they should not be lost sight of. I understand why one would require such reports but I would hope that any such tailored reports would clearly flag and quantify the filtering in operation.
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Paul Wakefield
commented
Despite the new thread, this remains a critical requirement. Invoices have to be booked for all sorts of reasons (recovering VAT for example) but may need to be held for payment. I do find it extraordinary that Xero have no plans to introduce this.
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92 votes
Thanks for continuing to raise the importance of this idea with us here.
We appreciate why invoices and bills need to reflect the address details that were true at the time the document was created, and recognise the importance of this for record-keeping and audit purposes.
As part of the work we’re progressing for multiple addresses per contact, we want to highlight that preserving historical invoice details within Sales invoices is something we’ll be solving.
With multiple product teams working across different features we want to be upfront that work is not currently roadmapped for the Bills side, however we’ll keep this top of mind as that area of product continues to be developed.
I’ll be back to share further updates as this progresses.
Paul Wakefield
supported this idea
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525 votes
Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.
Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;
- Add a note to the invoice to serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
- Update the reference to add a notation such as [reference number] - 'In dispute'
While we know these aren't perfect solutions, we hope these may help some in the conversation right now.
We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…
Paul Wakefield
supported this idea
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Paul Wakefield
commented
This is a business critical function for several clients
Re Peejay Moody comment, I would argue it is not even 3rd party software any more as, per the post below, Xero own it.