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49 votes
Hi community, thanks for your continued input to the idea here. While this isn't something we have planned in the near term, we wanted to share a possible
alternative where you could send the prepayment transaction to your customer.
Unallocated customer prepayments can be found on the Awaiting Payment tab on your sales screen. You could add a separate invoice template to use with receipts for prepayments and consider making the following changes.
- Change the 'Approved Invoice title' field to Receipt.
- Deselect the Show unit price and quantity columns.
- Deselect the tax column.
- Deselect the Show payment advice cut-away
We'll continue to stay tuned to the idea here, and let you know if there's change.
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Cathleen MacPhee
supported this idea
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55 votesCathleen MacPhee
supported this idea
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8 votes
Thanks for sharing your idea here, Tanya. To check would this be for a client or staff's details? Just want to make sure we're sharing back with the right product team.
An error occurred while saving the comment Cathleen MacPhee
commented
Provide a space in Xero, XPM, and anywhere else where we're including clients identifying infomation where pronouns can be indicated, along with legal name and preferred name if applicable.
Cathleen MacPhee
supported this idea
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25 votes
Hi team, thanks for sharing your interest in a payroll product for Canada. We don't have any plans in the near term for developing specific payroll products for other regions, and I will move this idea to Not planned.
If you've been using our Global Pay Run product you may have recently received communication of changes we're making that we believe will help you manage your payroll more effectively.
- From 23 July 2025 Global Pay Run will become read-only. You'll still be able to see all your past payroll information, however you will not be able to process any new pay runs after this date.
- Global Pay run will be retired after April 2026, at which point you'll no longer be able to access pay run.
If you need to process payroll there are app partners available through our Xero app store, we encourage you to review their…
Cathleen MacPhee
shared this idea
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18 votes
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541 votes
Hi community, thanks for your responses to our update and the continued interest this idea receives. We're keeping a watchful eye on the support this idea gathers.
As mentioned in my last update our immediate focus for now is delivering more automation and intelligent tools to help you reconcile faster.
However, we understand and appreciate the pain points shared through this idea and will move the status of this to Accepted as our product team look into more details around this and how we might plan this into the roadmap.
I'll keep you updated of any developments in this space.
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1,005 votes
Hey team 😊 happy to come back to share that this work is now underway with our product team as they begin development for managing files within Xero Payroll.
We really value the feedback we've received from you all in this idea, which has helped inform our teams approach to developing a solution that will fit majority of needs.
I'll return to share as we get nearer to release with more information on what this looks like including where and how you'll be able to attach files in Payroll.
When a customer makes a deposit the only way to enter it into the system so it can be allocated later is as a prepayment, but this creates an INVOICE which appears to have a balance rather than a receipt showing that that amount has been paid. Customers want receipts for their prepayments.