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  1. 425 votes

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    Hi everyone, we thoroughly appreciate your engagement and sharing how custom fields would be advantageous to you here.

    With lots of work for 'building on beautiful' underway atm, we want to be honest that custom fields is not planned in the near term.

    Some in the idea here, may find the recent addition of Notes that can be added within the Contact Details section of a contacts record useful in being able to record and view specific detail relative to a contact at present - More on this shared here

    We'll continue to evaluate the viability of largely voted ideas such as this when there is resource, however this unlikely in the next 12 months.

    Nicola Pulle supported this idea  · 
  2. 4 votes

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    Nicola Pulle shared this idea  · 
  3. 264 votes

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    Nicola Pulle commented  · 

    @Adrian Soden this still means that credits are matched to invoices which they might not relate to and also it is an added cost! This needs to be sorted by Xero so credits can be picked up along with invoices when reconciling as you can in other software.

    Nicola Pulle supported this idea  · 
  4. 151 votes

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    Nicola Pulle supported this idea  · 
  5. 534 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

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    Nicola Pulle commented  · 

    Thanks for finally putting a reply, however it is really disappointing. This is a basic feature available from other software providers and it is causing many of us issues from additional time allocating credit notes to having to explain statement and remittance differences. I would rather time was spent resolving this rather than the reporting features at this time.

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    Nicola Pulle commented  · 

    I also raised in the quarterly update and was given a guide on how to allocate credit notes totally missing the point! I was then advised to put a suggestion here! I am struggling to get excited by the new features when this basic request is being ignored.

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    Nicola Pulle commented  · 

    This is a basic function available in most accounting software packages and I have asked for it many times. It is costing me a frustrating amount of time with larger clients and often credit notes do not directly relate to one invoice.
    PLEASE PLEASE PLEASE sort this out!

    Nicola Pulle supported this idea  ·