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2 votes
Freya Pieroz
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11 votes
Hi community, appreciate your feedback. Currently our team are working on some improvements to the To field in new invoicing and the contacts card that appears when selecting a contact. We understand some of our customers make use of the keyboard much more than the mouse and in reviewing the flow when using Tab the team will be making a change to make selection of a contact and movement to the date field smoother. I'll come back to confirm the detail of the change when this is released.
Freya Pieroz
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37 votes
Appreciate the short videos and can see what you're saying, Chris - Have you raised a case with our Xero Support team about the slowness in loading?
Actual slowness in the page loading are issues that we'd like to dig into deeper as they aren't occurring for all users so it'd be good to be able to investigate one on one with our Xero Support team who can escalate if needed. Thanks
Freya Pieroz
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41 votes
Hi community, thanks for your continued input to the idea here. While this isn't something we have planned in the near term, we wanted to share a possible
alternative where you could send the prepayment transaction to your customer.
Unallocated customer prepayments can be found on the Awaiting Payment tab on your sales screen. You could add a separate invoice template to use with receipts for prepayments and consider making the following changes.
- Change the 'Approved Invoice title' field to Receipt.
- Deselect the Show unit price and quantity columns.
- Deselect the tax column.
- Deselect the Show payment advice cut-away
We'll continue to stay tuned to the idea here, and let you know if there's change.
Freya Pieroz
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34 votes
Thanks for raising the idea with us. Our team are aware of the mandate of eInvoicing for Germany. While we don't have immediate work planned at this stage our plan is to support any Peppol-enabled region in the long term and we are paying close attention to the interest from users on this idea. We'll be sure to update of any progress surrounding this for you, here.
The mandate currently states "The new legal regulation currently contains no specifications for the electronic transmission of electronic invoices. An email inbox should therefore initially be sufficient to receive an electronic invoice."
Based on this, currently with Xero an eInvoice could be received by using our Email to bills service, or by including the invoice as an attachment and sending to your organisation's Files library. On agreement with your suppliers you could share your bills, or files library email with them so…
Freya Pieroz
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4 votesFreya Pieroz
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2 votesFreya Pieroz
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4 votesFreya Pieroz
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3 votesFreya Pieroz
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112 votesFreya Pieroz
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8 votesFreya Pieroz
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3 votesFreya Pieroz
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6 votesFreya Pieroz
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4 votes
An error occurred while saving the comment Freya Pieroz
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2 votesFreya Pieroz
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4 votesFreya Pieroz
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28 votesFreya Pieroz
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11 votes
An error occurred while saving the comment Freya Pieroz
commented
This would save a lot of time - currently, I have to create multiple batch payments when there are multiple invoices for the same supplier, because it's easier than trying to explain why the payment for the total amount owing only had one bill reference on it...
Freya Pieroz
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6 votesFreya Pieroz
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5 votes
Hi Karen, this does sound like odd behaviour and would be good to get a closer look into. I see you've also come into our Xero Support team and they've suggested booking a time to connect and share screen so they can see the behaviour occurring for you. If you can respond to them through your My Cases they can investigate this with you 1-on-1. Thanks
An error occurred while saving the comment Freya Pieroz
commented
Yeah, I get this too. It happens most frequently when I am editing multiple invoices at the same time - one of them falls over while trying to auto-save and then once that invoice falls over, it can't get up again (the other, related invoices I am editing are usually fine).
I haven't tested editing invoices for different Projects at the same time, but it definitely happens for multiple invoices within the same Project (certain customers of certain clients like different contractors to be invoiced for on separate invoices).
Freya Pieroz
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I'd like to add that while both methods are legal in Australia, according to the Australian Tax Office, this is not necessarily the case worldwide.