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  1. 17 votes

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    Hi Kim, thanks for your feedback here.

    I want to be open that we don't have any intentions of reverting back to the old experience - new purchase orders are built on updated technology and allow us to better maintain and release further developments to this feature.

    Our product team have been listening closely and are making iterative changes taking on board feedback from our customers.

    An examples of this is that, since released we have updated purchase orders to reduce the max width and pixels making it slightly smaller.

    We also have plans to reduce this further, so I will keep you updated on this here.

    We've also made an update so now when you Approve a purchase order you will remain on the same page where you can then take other actions as needed. We hope these changes help improve your use of purchase orders.

    Freya Pieroz supported this idea  · 
  2. 132 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you. We appreciate hearing the option to convert a draft bill into a credit note will improve your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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    Freya Pieroz commented  · 

    We create a repeating draft bill for each of our clients for their quarterly BAS (that allows us to attach paperwork and documentation for audit trail purposes). Of course, some quarters, those BAS are refunds. Being able to click on a button and convert to a credit note would make those quarters MUCH easier!

    Freya Pieroz supported this idea  · 
  3. 20 votes

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    Hi team, we do appreciate hearing your feedback on the new Purchase orders experience. In order for our product teams to get a good understanding of the direct changes that our customers would like to see, as well as help others in community understand what they've voting for we ask that each idea be created as a separate post. I've updated the title of the idea here to reflect the first point that Carl noted around the centring of the product line. We welcome you to each create a new idea for each change you'd like to see.

    Freya Pieroz supported this idea  · 
  4. 35 votes

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    Hi team, while we appreciate hearing your feedback on the new purchase orders experience we do request that each post be limited to a single idea to help other members know what they're voting for, as well as sharing back with our product teams and considering changes. I've updated the title of the idea here around the whitespace and welcome you to create new ideas for other specifics you'd like to see.

    To provide an update around the attachments - our team recently implemented a change to move the placement of this button to the top of the page next to Save and Approve options.

    Relating to lines - with how this new experience now works when you add an item, or enter an amount in a line the Quantity will default to '1', also adding an item will automatically add a new row beneath. Thanks

    Freya Pieroz supported this idea  · 
  5. 3 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you. We're sorry to hear about the issues that you experienced with Projects recently. While there is no ability to subscribe to the status update, we appreciate you sharing this here. We'll open this idea up to the community so they can add their votes and comments on it. Cheers

    Freya Pieroz supported this idea  · 
  6. 5 votes

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    Thanks team, we appreciate wanting more visibility of the timestamps for chat to help when referencing and this is something we have intentions of developing but don't have timeframes of just yet.

    I'll round back to confirm once this work gets picked up.

    Freya Pieroz supported this idea  · 
  7. 5 votes

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    Hi Alan, thanks for sharing this idea. This would be useful for situations when a payment fails, allowing a nominated user to be notified as well so action can be taken quickly and avoid being locked out.

    A simple workaround for now is setting up an email forwarding rule from noreply@post.xero.com

    or subscription.notifications@post.xero.com

    to your bookkeeper or Billing Contact. It’s not a permanent fix, but it can help make sure the right person sees the alert sooner.

    I’ve moved this idea to Gaining Support so we can see how many in the community would value more flexibility in who receives these notifications. If this would help your team, please add your vote or share your experience—it really helps us understand the impact.

    Freya Pieroz supported this idea  · 
  8. 14 votes

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    Aah I see what you mean now, and appreciate you sharing more detail, Anna.

    In terms of the original idea, you can reply directly to the email update you received about the status if there is extra detail you'd like to share with the team - In this case I've merged your original idea with this one to keep the information all together.

    We don't have immediate plans for this, but will keep considering how we improve their efficiency when engaging and sharing feedback. We'll track the support here and share if there are any updates. Thanks

    Freya Pieroz supported this idea  · 
  9. 8 votes

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    Thanks for sharing your idea and letting us know what changes matter most to you.


    We’ve reviewed it, and now it’s over to the Xero community to show their support. Be sure to share your idea with any colleagues who might benefit, so they can add their vote too.


    Community members can also leave comments to explain how this idea could improve their experience with Xero.


    Quick tip in the meantime: You can use the Timesheet Summary Report to quickly identify which employees haven't submitted hours for a specific period, which might help with your chasing process!

    Freya Pieroz supported this idea  · 
  10. 22 votes

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    Hi Scott, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and opened it up for the community to add their support to it. We'll monitor this space in the meantime for visibility.

    Freya Pieroz supported this idea  · 
  11. 32 votes

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    Hi Amy! appreciate you raising this here. We appreciate the need for having a due date or deadline on a task . While this feature is currently unavailable in Xero, we'll open this idea up for the community to add their votes. Cheers

    Freya Pieroz supported this idea  · 
  12. 16 votes

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    Thanks for the engagement here everyone, appreciate the feedback.We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too! Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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    Freya Pieroz commented  · 

    When there is scope creep, I want to be able to track that, so I can better predict it in future. At the moment, any change I make to the estimated project amount makes it look like it was like that way from the start. I need to be able to say that a particular person tends to want to do 150% of what they estimate they'll need, so I can allocate future resources wisely.

    Freya Pieroz supported this idea  · 
  13. 55 votes

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    Hi team, thanks for your engagement and support on this idea. We appreciate the need to have account codes allocated to projects. We will open this idea up for the community to add their votes/support on it. Feel free to share this with your peers and others who may find this feature beneficial. Cheers!

    Freya Pieroz supported this idea  · 
  14. 134 votes

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    Freya Pieroz supported this idea  · 
  15. 34 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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    Freya Pieroz commented  · 

    We need to do a burn rate for various contractors on various Projects - how many days or hours do they have left out of what the client's customer will pay for. Xero can't do this, so I have to manually update a spreadsheet with every bill paid and every payroll run (some contractors are run through payroll because they're direct contractors for whom we are liable for ensuring their superannuation is paid). The contractors can't use Xero timesheets, even if they _were_ employees because they don't meet the customer's requirements, which includes a representative of the customer signing off on the timesheet (which, obviously, the customer does not have access to my client's datafile to approve timesheets). And even if they did meet the customer requirements, many of our contractors are working in secure environments where access to external networks is locked down (ie they can't do it on their phones because they're not allowed to take bluetooth-capable devices into the secured area, and they can't access the internet on the secured onsite computers).

    Freya Pieroz supported this idea  · 
  16. 59 votes

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    Hi Cody, thanks for sharing such detailed feedback on progressive billing for fixed-price tasks. It’s really helpful to hear how this could support projects that run across multiple stages.

    We’ve reviewed your idea and moved it to Gaining support, so it’s now open for votes and comments from the wider community. If others have similar experiences with fixed-price project billing, we’d love for them to add their voice — it helps show how broad the need is and gives the product team clearer context.

    Thanks again for raising this, and we’ll keep you posted on any progress.

    Freya Pieroz supported this idea  · 
  17. 88 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Freya Pieroz supported this idea  · 
  18. 33 votes

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    Freya Pieroz supported this idea  · 
  19. 21 votes

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    Hi team, we appreciate feedback we have received here on the value being able to see the reference number from within the Quote and Invoices tab within projects could provide.

    Being completely open this isn't something we have plans for developing at this time however we are aware of the interest and are continuing to track this idea. If there is any shift in movement we will share an update. Thanks

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    Freya Pieroz commented  · 

    Every single one of the invoices in the attached screenshot has a difference reference, relating to the service being invoiced for. There's another pageful of about the same amount that was invoiced the previous day. For this particular Project, I'm invoicing for about a dozen different things (on different invoices) every week, the client wants each of those things on a separate invoice to make allocation to cost centre easier in _their_ accounts, and the fastest way to do that is to copy a bunch of the boilerplate from the previous invoice for that same thing. That would be made much easier if I could quickly identify which one to open so that I could copy bits of it!

    Freya Pieroz supported this idea  · 
  20. 4 votes

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    Really interesting idea to be explored, Udari. Appreciate the detail in your idea to understand how this can naturally occur.

    It's not something we have direct plans of right now, but we'll start to get a sense of interest here and I've shared your idea back with our product teams for consideration as we continue to develop JAX and auto bank rec 😊

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    Freya Pieroz commented  · 

    My construction clients often mark items as paid from the bank account when they should have marked them as paid from the credit card.

    Or they'll mark invoices as paid by their customer on the day they receive the promise to pay instead on the day that the customer actually promises to pay (so the customer will, on the 14th, promise that they'll pay an invoice at EOM, and my client will mark the invoice as paid on the 14th instead of the 31st or whatever).

    Or they'll mark invoices as paid into a particular account and their customer will pay into a different account and then the client will apply that payment to a different invoice because the actual invoice that was being paid has been marked as paid into somewhere else.

    Fun times.

    Freya Pieroz supported this idea  ·