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  1. 1,291 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

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    Tony Tay commented  · 

    Just give us a "Ship to" box to input delivery address, don't understanding why so difficult as is already have the option in purchase order.

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    Tony Tay commented  · 

    Agreed with Graham Tottle

    The feature (to add different delivery addresses) exists in the Purchase Order screen, so the code is already written - why can't this be applied to the invoice page too?

    You already ignore this request for more than 10 years, do something right now.

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    Tony Tay commented  · 

    Agreed with Graham Tottle
    Don't Understand why just can't add in this simple yet important feature into invoice template.

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    Tony Tay commented  · 

    Any update ????????

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    Tony Tay commented  · 

    Example : I sell goods to "ABC" company but to delivery to their customers all over the place. so I have to create an invoice to bill them and show them where i delivered to. no need to add delivery adddress into contact, just save in that particular invoice

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    Tony Tay commented  · 

    Hi Xero,
    Please add field for "delivery address" and "customer PO number" when preparing Invoice with ability in the template. Nothing to do with contact.

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    Tony Tay commented  · 

    Agree with Josh Buesking, xero engineer please look into and work on this ASAP, add field for delivery address and customer PO number when preparing Invoice with ability in the template. Not at the contact. Is critical.

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    Tony Tay commented  · 

    Please add in the "delivery detail" feature in Invoice just like the purchase order.
    Is an essential feature to have. And also add in a field for input Customer PO number

    Tony Tay supported this idea  · 
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    Tony Tay commented  · 

    And also add in a field for input Customer PO number

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    Tony Tay commented  · 

    Please add in the "delivery detail" feature in Invoice just like the purchase order.
    Is an essential feature to have.

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    Tony Tay commented  · 

    Need to add in a "Shipping address" field at invoice template for user to input to solve this problem, is rather common in other software. not at the contact area.

  2. 120 votes

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    Tony Tay supported this idea  · 
  3. 74 votes

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    Hi all 👋 thanks for sharing this idea and contributing your feedback on how it would help save time and reduce delivery errors. This has all been sent to and considered by our product teams.

    I wanted to jump in here to share that this is a feature that our team are looking to develop in Purchase Orders in the long term - there are a few other pieces of work lined up before. We'll shift to Under review and keep you updated of any progress, here.

    In the meantime, one way to make the physical address the default delivery address when creating purchases orders is by using a Custom DOCX branding theme, and either use the relevant merge fields, or even enter the default address in plain text on the template. You might then have a separate ‘normal’ theme if you want some orders to go to the Postal…

    Tony Tay supported this idea  · 
  4. 20 votes

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    Tony Tay supported this idea  · 
  5. 217 votes

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    Hi everyone, we acknowledge your strong interest in this feature, and how enabling 'Title' and 'Summary' fields from a Quote to automatically carry over when you convert it to a Sales Invoice would add more context for your customers.

    In lieu of this feature directly, to include this information on your invoices you could currently copy & paste as a description only line within your invoice, or copy into the contents of your email when sending the invoice.

    However, we understand this is an extra step that you'd like to eliminate to improve work flow and consistency between quotes and invoices.

    We want to be transparent about the current situation. While we appreciate all your feedback and the detailed explanations of how this impacts your businesses, there are no plans to develop this idea at this time.

    Tony Tay supported this idea  · 
  6. 3 votes

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    Hi Gillian, understand it doesn't accomplish all of your idea here. However you can view a contacts address from the invoice. If you click on the 'To' field once you've added the contact you'll be able to view their email, postal and delivery addresses and telephone. 

    Tony Tay supported this idea  · 
  7. 13 votes

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    Tony Tay supported this idea  · 
  8. 84 votes

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    Tony Tay supported this idea  · 
  9. 64 votes

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    Tony Tay supported this idea  ·