Settings and activity
10 results found
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72 votes
An error occurred while saving the comment An error occurred while saving the comment 
Richard Warren
commented
This is another example of the expenses tool no longer being fit for purpose. It seemed to be fine before it was changed and now misses the mark on multiple issues.
Xero must engage with users and revisit this part of the system.
Richard Warren
supported this idea
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32 votes
An error occurred while saving the comment Richard Warren
commented
This would also allow expenses to be reviewed by Contact to make it easier to review trends over time
An error occurred while saving the comment Richard Warren
commented
Or of course the expenses system could revert back with key features we had before. In particular having the expense be a contact.....
Richard Warren
supported this idea
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103 votes
Hey everyone! Thank you all for supporting this idea.
We agree that having the ability to set a default due date would bring efficiency and consistency to your workflow.
I'm thrilled to announce that we’ve started active work on this feature.
While we can't share a specific release date, please know that our product team is dedicated to building a solution that addresses the pain points you've raised.
We appreciate all of your valuable contributions to improving Xero. We'll post another update here as soon as we have more news to share. 😊
Richard Warren
supported this idea
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10 votes
Thanks for sharing your feedback on vendor auto-fill in the new Expenses experience. We appreciate you explaining how this could streamline your workflow and maintain cleaner data.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
Richard Warren
supported this idea
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14 votes
An error occurred while saving the comment Richard Warren
commented
Expenses should revert to being linked to 'contacts'.
Richard Warren
supported this idea
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21 votes
Thanks for sharing this idea with us 🙂 We understand why being able to download attachments directly from an expense claim would be useful, especially where customers need to keep a copy of supporting documents or work with multi-page files.
We’re continuing to see interest in this idea, and recent feedback suggests support for this capability is growing. That helps build a clearer picture of the demand and the value this change could bring for customers using Expenses.
While we don’t have any plans or timeframe to share right now, the idea is gaining more visibility through feedback and engagement. We appreciate you taking the time to add your support and we’ll continue to share updates if there’s any progress in future.
Richard Warren
supported this idea
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37 votesRichard Warren
supported this idea
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1,133 votes
Hi team, leaning into the new year our teams are deep in discovery and research of how we could best solves for the needs here.
We'd like to invite you into this process to provide further input to our product teams discovery.
If you'd be interested, register your interest with our team through this link - Your feedback would be invaluable to our teams. Thanks!
I'll be back to share more again as this progresses.
An error occurred while saving the comment Richard Warren
commented
With the increasing move to charging saas customers over different periods (Monthly/quarterly, annually), being able to have flexibility to send statements that match these periods would make sense.
Richard Warren
supported this idea
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63 votes
Hello everyone, thanks for the detail and support shared for this idea. We understand how recurring expenses would enable efficiency when you have frequent expenses of a similar nature (like subscriptions), so have moved the idea to Accepted.
Currently there is work needed within expenses to enable us to develop this capability. Once we're in a better position to be able to dive deeper into this work, we'll review all of your suggestions and share any progress with you here.
An error occurred while saving the comment Richard Warren
commented
As Mark O has asked, given that going back to the original expenses would be a simple way to help your users save time, why hasn't this been implemented. I had a good session on the phone with Peter from Xero to discuss this and he acknowledged that this appears to be a case of the development team not asking the product team what the users actually thought and how they used the product. It is clear to me that there is a case whereby users that are affected by this change have a case to make a claim against Xero for costs that have been imposed by on us by this change.
We purchased Xero where the original expenses was in place and we built our systems around this. We now have significant costs and poorer business processes as a result of this change that wasn't requested nor were we given a chance to discuss the change.
It's simply not good enough.
An error occurred while saving the comment Richard Warren
commented
An excellent point and something that would add real value. Particularly in light of the terrible situation that has been created with the movement to 'new' expenses.
Any change to expenses that allows proper tracking and improves efficiency would be appreciated across the user group.
Richard Warren
supported this idea
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34 votes
An error occurred while saving the comment Richard Warren
commented
The 'new' expenses process is a significant step backwards compared to the way the 'original' expenses used to work. It is impossible to edit key details (such as account code/gst) once it has been paid. Also, it is not possible to easily go on to the system to see if expenses have been paid once 'approved' without significant digging because it is no longer possible to link the expense to a contact such as a restaurant or other supplier. My suggestion is to go back to the original expense process.
Richard Warren
supported this idea
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A massive flaw and one that should be such an easy fix.