Settings and activity
12 results found
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10 votes
An error occurred while saving the comment An error occurred while saving the comment 
Richard Warren
commented
Or of course the expenses system could revert back with key features we had before. In particular having the expense be a contact.....
Richard Warren
supported this idea
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87 votes
Hey everyone! Thank you all for supporting this idea.
We agree that having the ability to set a default due date would bring efficiency and consistency to your workflow.
I'm thrilled to announce that we’ve started active work on this feature.
While we can't share a specific release date, please know that our product team is dedicated to building a solution that addresses the pain points you've raised.
We appreciate all of your valuable contributions to improving Xero. We'll post another update here as soon as we have more news to share. 😊
Richard Warren
supported this idea
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3 votes
Hi Christine, I notice you've posted your idea in the Workpapers forum - But just to check it sounds like your idea here is referring to the Find & recode feature in your Xero organisation ? Would that be correct?
Richard Warren
supported this idea
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3 votes
Thanks for sharing your feedback on vendor auto-fill in the new Expenses experience. We appreciate you explaining how this could streamline your workflow and maintain cleaner data.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
Richard Warren
supported this idea
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12 votes
An error occurred while saving the comment Richard Warren
commented
Expenses should revert to being linked to 'contacts'.
Richard Warren
supported this idea
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60 votes
An error occurred while saving the comment Richard Warren
commented
This is another example of the expenses tool no longer being fit for purpose. It seemed to be fine before it was changed and now misses the mark on multiple issues.
Xero must engage with users and revisit this part of the system.
Richard Warren
supported this idea
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17 votesRichard Warren
supported this idea
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14 votes
Sorry to hear your're not satisfied with Xero Expenses, Jeremy. Appreciate there are a few things that you've noted that you feel could enhance your experience when using expenses.
We do try to keep one idea per thread to make it simple for community to understand what they're adding their support and to help share this back with our product teams. I've adjusted the title of your idea here to reflect exporting expenses. We have an idea for changing the sort order here, and you're welcome to start new ideas for any other points you've shared too.
Richard Warren
supported this idea
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558 votes
Hi community, we understand the appetite surrounding this idea and how automation of customer statements could have a big impact on your efficiency and free up a lot of precious time to do more valuable tasks. As noted in my last update this has been high on our product teams radar and we wanted to let you know that we're now looking into how we might leverage Invoice reminders as a means to solve for needs in this idea.
Very early in the teams discovery at this point, but we'll share further updates with you here.
An error occurred while saving the comment Richard Warren
commented
With the increasing move to charging saas customers over different periods (Monthly/quarterly, annually), being able to have flexibility to send statements that match these periods would make sense.
Richard Warren
supported this idea
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56 votes
Hello everyone, thanks for the detail and support shared for this idea. We understand how recurring expenses would enable efficiency when you have frequent expenses of a similar nature (like subscriptions), so have moved the idea to Accepted.
Currently there is work needed within expenses to enable us to develop this capability. Once we're in a better position to be able to dive deeper into this work, we'll review all of your suggestions and share any progress with you here.
An error occurred while saving the comment Richard Warren
commented
As Mark O has asked, given that going back to the original expenses would be a simple way to help your users save time, why hasn't this been implemented. I had a good session on the phone with Peter from Xero to discuss this and he acknowledged that this appears to be a case of the development team not asking the product team what the users actually thought and how they used the product. It is clear to me that there is a case whereby users that are affected by this change have a case to make a claim against Xero for costs that have been imposed by on us by this change.
We purchased Xero where the original expenses was in place and we built our systems around this. We now have significant costs and poorer business processes as a result of this change that wasn't requested nor were we given a chance to discuss the change.
It's simply not good enough.
An error occurred while saving the comment Richard Warren
commented
An excellent point and something that would add real value. Particularly in light of the terrible situation that has been created with the movement to 'new' expenses.
Any change to expenses that allows proper tracking and improves efficiency would be appreciated across the user group.
Richard Warren
supported this idea
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9 votes
An error occurred while saving the comment Richard Warren
commented
The 'new' expenses process is a significant step backwards compared to the way the 'original' expenses used to work. It is impossible to edit key details (such as account code/gst) once it has been paid. Also, it is not possible to easily go on to the system to see if expenses have been paid once 'approved' without significant digging because it is no longer possible to link the expense to a contact such as a restaurant or other supplier. My suggestion is to go back to the original expense process.
Richard Warren
supported this idea
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6 votes
An error occurred while saving the comment Richard Warren
commented
Absolutely crucial if we are to keep a track on costs and to avoid double ups/overpayment/unnecessary expenses
An error occurred while saving the comment Richard Warren
commented
Also, as this was a feature in the old expense system, is it possible to go back to the old system?
Thanks
Richard Warren
supported this idea
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An error occurred while saving the comment Richard Warren
commented
A crucial way of keeping an eye on reoccurring supplier costs that are often paid on a private credit card, particularly in small organisations and where cost oversight is even more important
This would also allow expenses to be reviewed by Contact to make it easier to review trends over time