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  1. 100 votes

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    Rachael Maddox supported this idea  · 
  2. 480 votes

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    Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.

    Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.

    We've now optimised autosave to require less processing power, leading to faster invoice loading and saving.

    While we don't have any plans to remove autosave, there is the possibility that we would make updates to improve experiences related to autosave in the future - I've provided links below to ideas that have been raised and remain open for consideration;

    Thanks again for all your feedback and sharing with us in the forums here.

    Updated 10 Sept 25

    Rachael Maddox supported this idea  · 
  3. 190 votes

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    Hi everyone, we want to thank you all for your meaningful feedback and detail of the uses you each have for enabling duplicate names for contacts.

    Right now, the contact name field is the key identifier that interacts with many other Xero features, and as such, changing how this field functions is not a small feat.

    As noted by others in the comments, some users have found adding unique characters or using the account number in the contact name useful.

    At this time we don’t have plans for developing the ability to have duplicate names of a contact in Xero. However, the work happening around core features might open the door for improvements like this down the line.

    For now, we'll keep a close watch on the support this idea continues to build, and we’ll make sure to share updates if anything changes.

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    Rachael Maddox commented  · 

    This is CRITICAL and the current suggestion of changing/bastardising clients names by randomly adding capitals and special characters is incredibly rude don't you think x#r0? Seems to me that some idiot made the client name the unique identifier for a contact instead of using a truly unique identifier such as email and that person should be fired. We have multiple clients with the same common names and also multiple clients/contacts for the same company (where the invoices need to be addressed to the company but sent to different people) and this bug/flaw/oversight is an absolute nightmare!

    Rachael Maddox supported this idea  ·