Settings and activity
8 results found
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34 votes
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437 votes
Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.
Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.
We've recently optimised autosave to require less processing power, leading to faster invoice loading and saving.
Our decision remains that we won’t be adding an option to turn off autosave on invoices. However, we hope this change improves your experience with autosave in draft invoices over time. Thanks again for your feedback.
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15 votes
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Elizabeth Arnott
commented
Also a default group would be handy
Elizabeth Arnott
supported this idea
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11 votesElizabeth Arnott
shared this idea
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100 votes
Hi community,
I wanted to let you know that the product and tech team have been following this thread and have been listening to your interest in the functionality. We do understand the frustration it’s causing when dealing with a large number of invoices awaiting payment. Your time is valuable, and the challenges you’ve encountered are not reflective of the seamless experience we aim to provide.
However, we are not able to build everything at once. And as a global business with many requests for our different regions and needs, when it comes to payments, we are prioritizing first improving the online invoicing experience to allow more payers to pay online. That is the most critical functionality as we know those using online payments, get paid faster. There are still some critical needs here.
This idea is on our radar though, and as we work through the priority list, it…
An error occurred while saving the comment Elizabeth Arnott
commented
Agree with the comments
Elizabeth Arnott
supported this idea
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91 votes
An error occurred while saving the comment Elizabeth Arnott
commented
This is crucial as when reconciling I have no idea which company has paid as the batch reference is also not pulled through. Also when searching by customer name to match amounts, these entries do not appear
Elizabeth Arnott
supported this idea
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822 votes
Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product.
We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage.
As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…
An error occurred while saving the comment Elizabeth Arnott
commented
Really helpful where overpayments are being refunded
Elizabeth Arnott
supported this idea
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333 votes
Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!An error occurred while saving the comment Elizabeth Arnott
commented
It would be great not to have to unpick a whole batch and re-enter just because one entry is incorrect
Elizabeth Arnott
supported this idea
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Why isn't the legal aspect of this being considered? In the UK, invoice numbers should be consecutive. It is very easy to waste invoice numbers with the Autosave feature. I appreciate some people think they lose work by not having autosave but it should be an option, not a forced "feature" that is not useful. Why make everyone pay for those that can't use a save button?? We raise invoices as draft as appointments are made. As numerous appointments are made in a day and invoices must be issued immediately, this saves a lot of time to pre-populate draft invoices. This requires contact details to be added. If those appointments are canceled or changed, the invoice isn't needed. A draft should be a draft not a fixed invoice number - otherwise why call it a draft?
Who does Xero consult with when making decisions? The cost of the software is increasing every few months but the functionality is getting worse.