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  1. 173 votes

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    Hi everyone, thanks for your engagement and sharing how we can further improve the new navigation experience for you here.

    Our product team are paying close attention to your feedback on the drop down options, and we're continuing to monitor the interest this idea receives.

    We'll let you know if there are any updates, here.

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    Esther Santos commented  · 

    What would be great is a feature to issue out statements automatically at EOM or the client to be able to set a custom date when statements should be sent out. Something similar to invoice reminders, but with statements! Please!

    Esther Santos supported this idea  · 
  2. 787 votes

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    Hi team, we have some updates to share. Before we dive into the details, we want to be clear that while we’re committed to monitoring, learning, and refining the Homepage, we don’t intend to return to the previous Dashboard style or its column-based widget layout.

    A few months back, we rolled out several enhancements to the "Edit homepage" capability to give you better control over your layout, including:

    • Widgets that remain stationary until they are dropped into a new placement
    • A "shadow" preview showing exactly where a widget will be placed during drag-and-drop
    • Refined animations for a much smoother visual experience
    • Improved on-page guidance regarding how to save multiple layouts across different screen sizes

    In addition to the existing size options for Chart of Accounts and Cash In and Out, our team is currently building smaller widget sizes for Invoices Owed to You, Bills to Pay, Chart of Account, Cash…

    Esther Santos supported this idea  · 
  3. 41 votes

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    We're grateful for sharing your experience with the beta for our new navigation.

    Our Community have reviewed and shared your feedback with our product team. Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

    Esther Santos supported this idea  · 
  4. 72 votes

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    Great to hear you're diving into the new experience, Michele. Thanks for taking your time to share changes that you could feel could add benefit.

    We'll get a feel for the interest from other beta users from your idea here and I'll make sure to share if our product teams make any plans around this.

    Esther Santos supported this idea  · 
  5. 192 votes

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    Thanks everyone, we appreciate the appetite in being able to view outstanding or a summary of unpaid invoices from the homepage.

    Being closely engaged and feeding back with our product teams I can confirm your feedback's been taken onboard, however at this time there are no plans for developing a widget of this nature.

    We will keep assessing the votes this idea continues to receive overtime and should there be an opportunity that this is picked up I will be happy to share an update with you all. Thanks

    Esther Santos supported this idea  · 
  6. 102 votes

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    Hi team, we appreciate your valuable feedback on how we could keep improving the new navigation experience for our customers.

    We appreciate hearing how and why sub menus could be helpful in some sections of the navigation and this is something our product team are monitoring closely.

    I will share if there are any plans or progress to share on this, here.

    Esther Santos supported this idea  · 
  7. 104 votes

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    We appreciate you sharing feedback on the changes we could make to further enhance the new navigation for you, here!

    Understanding that sub menus or more levelled drop downs could be helpful in some places, this is an idea our product team have a close eye on.

    If there is any news I'll share an update with you all on this, here.

  8. 98 votes

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    Hi Michele, connecting with our product team I understand you directly caught up with them on some of these points too. We really value the time you've taken to connect and feedback about these beta experiences.

    I've split your feedback here to multiple ideas so we can track interest in each change separately.

    I've updated the title of this idea to reflect the request to add the Account transactions' button to the bank account widget and you'll find the other idea's I've created on your behalf listed below. 🙂

    Esther Santos supported this idea  · 
  9. 122 votes

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    Thanks for your idea, Simone. Gosh that is a lot of bank accounts I can see why a search would help. No immediate changes planned for this but I'll share your feedback with our product team and we'll get a sense of others that'd find this useful from your idea, here. 🙂

    Esther Santos supported this idea  · 
  10. 312 votes

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    Hi team, as you may have seen from our Designer Jen's message this idea is in discovery with the team now doing some testing on early concepts.

    We'd love to have your input as part of this and if you'd like to take part we invite you to fill in this quick survey. 📝

    While we may not be able to invite everyone into these sessions our team will be in touch over the next few weeks.

    I'll be sure to share any further updates on tyhis with you all here. Thanks!

    Esther Santos supported this idea  · 
  11. 8 votes

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    Esther Santos supported this idea  · 
  12. 303 votes

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    Thanks everyone for the continued support on this idea, and for sharing the detail of how this'd help in your day-to-day work.

    We understand this request is especially important for customers and advisors who are working with PDF statements when a direct bank feed isn’t available, when a bank doesn’t offer a usable CSV export, or when manually converting and cleaning statement data adds extra time and effort.

    When we last updated this idea, we shared that PDF bank statement conversion had been introduced in limited regions. Since then, we’ve continued to look closely at where we can best improve the document capture and data entry experience across Xero.

    Hubdoc remains a core part of our offering, however to be transparent we’re currently focused on delivering more efficiencies through Xero directly - such as with our new Smart Document Capture within Xero Files.

    With that in mind, there isn’t any…

    Esther Santos supported this idea  · 
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    Esther Santos commented  · 

    Critical for users in South Africa!

  13. 41 votes

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    Esther Santos supported this idea  · 
  14. 16 votes

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    Esther Santos supported this idea  · 
  15. 27 votes

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    Esther Santos supported this idea  · 
  16. 6 votes

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    Esther Santos supported this idea  · 
  17. 131 votes

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    Esther Santos supported this idea  · 
  18. 774 votes

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    Hi community, thanks so much for all the interest we received. The teams interview spots filled up quickly and they are now fully booked.

    Apologies if you didn't manage to sign up to one of the interviews — We really appreciate your enthusiasm and may reopen the link for future research rounds. We will make sure to update here if there's more opportunity.

    We will be back to share outcomes from the teams exploration.

    Esther Santos supported this idea  · 
  19. 760 votes

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    Thanks to everyone that’s shared interest in being able to write-off invoices or bills as a bad debt. We understand how a direct feature would enhance your use of Xero and flows when trading.

    As shared in our last update, while not a one-click solution we appreciate the needs expressed for being able to record bad debts right now, and have a Xero Central article that provides a way of currently accommodating this in Xero today.

    There are also other options that have been shared by members in this conversation that some may want to explore.

    We want to be open that specific bad debts functionality isn’t planned for invoices or bills at this time, but we understand the needs here and it’ll continue to remain high on our team’s radar when reviewing and prioritising their roadmap.

    With differing product teams and needs for this functionality within invoices and bills…

    Esther Santos supported this idea  · 
  20. 495 votes

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    Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.

    Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:

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    Esther Santos commented  · 

    This is a message directly from my client....We were able to access reports in Sage and there is an expectation to do the same thing in Xero.
    Are we the only ones who ask for this reporting functionality without having to see bank account?
    Is it unreasonable to request this functionality from Xero, in the immediate future?

    Esther Santos supported this idea  · 
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