Settings and activity
5 results found
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124 votes
Emma Jansen
supported this idea
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41 votes
Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.
While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.
For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.
An error occurred while saving the comment An error occurred while saving the comment Emma Jansen
commented
Please can we have the duplicate bills notifications fixed? Currently we are notified via the pop up that there are duplicate bills - which is great and very helpful! However, once we have clicked into it and voided the duplicates.. the same duplicate error message still pops up again despite us having just sorted. Requiring us to go back into it and click keep all, even though there is nothing we can do as we have already voided the duplicate and obviously would not want to void the active one, and with nothing that can be done to the voided one it seems unnecessary and frustrating having to double up. If we have gone in and sorted the duplicates by selecting keep all or voiding one, then that should be final and we dont need to see the same duplicate notification again
Emma Jansen
supported this idea
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68 votes
Hi everyone, we very much appreciate the feedback from you on wanting to be able to include more than 50 invoices in a batch deposit.
While this is something we'll continue to review we want to be open that this is not planned in the short term.
In the other side of the coin, we know there are also some in the conversation here that would like to see an increase in the number of bills included in a batch payment and I'd recommend adding your vote and staying tuned to this other idea.
If there is any change or updates around batch deposit volumes I'll be sure to share with you, here.
An error occurred while saving the comment Emma Jansen
commented
Please can we have the capacity for payment and deposit batches increased?
Currently we are only able to batch 200 invoices per payment and only 50 per deposit. This is very fustrating especially when operating at a high volume of invoices for both payables and receivables. To have an option to view and batch up to 500 and even 1000 invoices per page would be ideal. The same for receivable deposits, despite being able to currently view 200 per page, xero only allows for 50 items to be batched per deposit which is by far not enough.. having to make 30+ batches for 1 payment is tedious and seems unneseccary for what seems like a reasonably easy issue to fixEmma Jansen
supported this idea
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101 votes
Hi community,
I wanted to let you know that the product and tech team have been following this thread and have been listening to your interest in the functionality. We do understand the frustration it’s causing when dealing with a large number of invoices awaiting payment. Your time is valuable, and the challenges you’ve encountered are not reflective of the seamless experience we aim to provide.
However, we are not able to build everything at once. And as a global business with many requests for our different regions and needs, when it comes to payments, we are prioritizing first improving the online invoicing experience to allow more payers to pay online. That is the most critical functionality as we know those using online payments, get paid faster. There are still some critical needs here.
This idea is on our radar though, and as we work through the priority list, it…
An error occurred while saving the comment Emma Jansen
commented
I am all for this - would love to see xero at least increase their batch capicty. Only being able ot pay 200 invocies per batch is very fustrating and time consuming when our resources could be better spent on other matters. Seems it could be an easy fix if they would allow us to view and batch mroe than 200 invoices per page. To have an option for 500 and up to 1000 would be ideal.
This would also be helpful for batch deposits, currently xero only allows 50 at a time.. having to do 20-30+ batchs jsut to reconcile and deposit 1 payment is equally fustrating!
Hopefully enough of us will voice this issue and xero can look at implementing
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26 votesEmma Jansen
shared this idea
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Please can we have the duplicate bills notifications fixed? Currently we are notified via the pop up that there are duplicate bills - which is great and very helpful! However, once we have clicked into it and voided the duplicates.. the same duplicate error message still pops up again despite us having just sorted. Requiring us to go back into it and click keep all, even though there is nothing we can do as we have already voided the duplicate and obviously would not want to void the active one, and with nothing that can be done to the voided one it seems unnecessary and frustrating having to double up. If we have gone in and sorted the duplicates by selecting keep all or voiding one, then that should be final and we dont need to see the same duplicate notification again