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5 results found
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260 votes
Hi everyone, we're looking into this idea as part of research our teams are doing on managing employees, particularly looking at our customer's experiences onboarding new hires and setting them up in payroll.
Knowing the interest from our community in this here, we wanted to share an opportunity to get involved.
If you'd be willing to take part, our teams will be scheduling sessions which will be about 60 minutes via video call.
You can share your interest by taking a few minutes to fill in this form ✍️ - We really appreciate your time.
Thanks, and I'll make sure to share any outcomes from this discovery back with you all here.
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Stacey Quinn
supported this idea
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541 votes
Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero.
With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.
We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too.
Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We value our customers input and would like to…
An error occurred while saving the comment Stacey Quinn
commented
I don't know how many times I have requested this from Xero since its inception.
This shouldn't be determined by a few likes on a product idea page that no one really looks like, this is just VERY BASIC separation of duties and good governance that any piece of accounting software should have been in built from the start. I'd suggest Xero just do it.Stacey Quinn
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16 votesStacey Quinn
supported this idea
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432 votes
Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…An error occurred while saving the comment Stacey Quinn
commented
The access options in Xero are terrible. You can add supplier access, but can't tick the reports box. Having come from a MYOB environment where things were very customisable to business needs, its eternally frustrating - I can't even give auditors read only access and review reports without giving them full access. Many people in organisations need differing levels. The options are there, just need to be able to tick them!
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203 votes
Hey everyone, we thank you for the detailed feedback on improving how leave requests work for part-time employees in Australian payroll.
We understand the value of shifting the task of adjusting hours to employees, freeing up payroll administrators’ time for other priorities and we also appreciate the points raised around accuracy and compliance.
While we don’t have current plans to deliver exactly what’s been suggested here, our product team is continuing to focus on developing working patterns within AU Payroll. Based on what we’ve seen in other regions, this'll likely address many of the needs discussed here.
We’ll move this idea to Not in pipeline for now, but we’ll keep you posted on any updates that could help achieve what’s being asked.
An error occurred while saving the comment Stacey Quinn
commented
I seriously cannot believe this is still an issue. Agree with you Mark, how is this not a daily complaint to Xero. This has been an issue and requested of Xero since the program began and I can see in the Xero community it's asked OVER AND OVER AND OVER with no response from Xero.
It's not just a "would be great to have this function" request, it goes to the basic fundamentals of a legally correct functioning payroll program. Just get on with it and fix it along with calculating leave taken for salary earners. I can't understand why my hourly rate changes just to take leave.Stacey Quinn
supported this idea
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This seems like a no brainer and something most other comparable software has. Is there any update on this?