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  1. 75 votes

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    Appreciate the idea here - Being transparent, developing granular permissions or roles for every feature and action throughout Xero is not in our plans. 


    Understanding more of the permission sets majority of users need, will help understand where the biggest impact could be made. 

    I've slightly adjusted the title to suit the needs of the role you mentioned. We'll get a sense of others that'd like this too. 

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    Naomi Gibbins commented  · 

    MUST be able to define user capabilities depending on our own delegated authorities. C'mon Xero - not everyone is the same!

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  2. 168 votes

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    Naomi Gibbins supported this idea  · 
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    Naomi Gibbins commented  · 

    Invoices that are only in DRAFT should be able to be deleted. Once approved they must be retained.

  3. 4 votes

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    Naomi Gibbins commented  · 

    This would be very useful. Have had to follow the steps above more than once to make corrections.

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  4. 8 votes

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    Naomi Gibbins commented  · 

    Essential to know when an invoice has been sent. Useful to know who sent it.

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  5. 6 votes

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    Appreciate you raising this again, Tom. While it's possible to Delete a draft invoice as new invoicing has autosave built in it's not possible to just cancel out without saving once a contact has been entered.

    We'll keep track of the specific interest for this here, and I have merged the original idea that was created around this in with this one.

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    Naomi Gibbins commented  · 

    Sometimes an error is made & the cancel button is much more efficient than trying to remember what was there & put it back. Cancel is essential.

  6. 2 votes

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    Naomi Gibbins commented  · 

    This is crazy. We've had this problem too. Surely everyone sends copies of invoices when one is overdue? We certainly need to be able to send the email from in Xero & for there to be a record of having done so. The current method does not record that the invoice has been followed up & therefore we need to make a note - another wasted of our time for something that we used to be able to do automatically.

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  7. 365 votes

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    Hi community, we’ve just released some new keyboard shortcuts to new invoicing, that cut down the number of mouse clicks and help you perform actions on your invoice with some simple keyboard entry options. 

    There’s a range of different shortcuts that you can explore, and in particular a few that I wanted to call out for ‘Approve’ options that I know will be of most interest to you, here;

    • Approve (Ctrl-Alt-A OR Cmd-Opt-A on a Mac)
    • Approve & add another (Ctrl-Alt-O OR Cmd-Opt-O on a Mac)
    • Approve & print PDF (Ctrl-Alt-R OR Cmd-Opt-R on a Mac)
    • Approve & email / send eInvoice (Ctrl-Alt-E OR Cmd-Opt-E on a Mac)

    While you get used to the combinations of shortcuts our product team have added small prompts to highlight these in the product, and if you’d like to view the full list of options you can see them all on Xero Central

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    Naomi Gibbins commented  · 

    I don't what keyboard shortcuts - I want to be able to choose between Approve & Approve & email depending on which client it is. We do not always need to email.

  8. 10 votes

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    Naomi Gibbins commented  · 

    Great idea.

    I'd also add there's little point in having changes saved when an invoice is in draft - it's not approved yet so this detail is a waste of time.

  9. 27 votes

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    Naomi Gibbins commented  · 

    MUST MUST MUST be able to see invoices in gst exclusive state. Not negotiable!

    Naomi Gibbins supported this idea  · 
  10. 282 votes

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    Hi team, as you may have noticed we've made a change to the Invoice Date and Due Date fields that now allows you to type in these fields rather than having to select a date from the calendar drop down. It does still require entering delimiters between day month and year such as a '.' or '/' (we understand there are a few situations when entering US date formats and are continuing to look into this).

    We're working on also adding this functionality to the Payment date, and I'll keep you in the know of when this is made available, here.

    Naomi Gibbins supported this idea  · 
  11. 6 votes

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    Naomi Gibbins commented  · 

    Agreed - it would be much better to be able to credit and charge clients on the same document. They like having less processing to do, and so do we. This would is a necessary change.

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  12. 48 votes

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    Naomi Gibbins commented  · 

    This would be such an amazing improvement.

    I'd add to this that it would be good if Xero used the whole screen instead of just the half in the middle.

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  13. 3 votes

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    Naomi Gibbins supported this idea  · 
  14. 773 votes

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    Hi team, now in 2025 and many here will have received our recent communication leading up to the retirement of classic invoicing on 27 Feb this year. 

    We’re continuing to work hard on delivering more features within new invoicing that’ll help most in your workflow. 

    Thanks for staying engaged with us on changes that’ll help you through the idea here.

    To give an update on recent deliveries that positively impact some of you that have shared on the idea here. Late last year we released improvements to the issue and due date fields so you can now use all the date entry shortcuts that were available in classic, and we made it simpler to access the date picker. We also updated the Files attachment modal so you can now drag & drop files anywhere on the page, and when you use tracked inventory you can see the number of items…

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    Naomi Gibbins commented  · 

    Can we have the "Approve" button back? We don't need to email every invoice - can you just give us two buttons - it would keep customers happy & I'm guessing be pretty easy to create.

  15. 63 votes

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    Thanks for sharing this here, Olga. Appreciate the needs in being able to approve these sort of 0.00 invoices in your Xero organisation. I can confirm this is something our team are looking at so I'll keep you updated of any change of this, here.

    For the meantime, though I appreciate it may slightly change your flow you should find you can approve these type of invoices from the Draft list of your invoices. If you have a few of these waiting you'll be able to Approve these all at once to save a little time.

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    Naomi Gibbins commented  · 

    Another example of making the product worse & take more time than it did with the old system. The ability to create a bill or invoice that adds up to $0 is essential!

    Naomi Gibbins supported this idea  · 
  16. 290 votes

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    Naomi Gibbins commented  · 

    I've already put this item in too - Xero you NEED to listen to your customers - we hate having extra buttons to click - especially when you've added steps that add no value!

    Naomi Gibbins supported this idea  · 
  17. 650 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

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    Naomi Gibbins commented  · 

    Could you also get rid of all the silly lines that say indicate a person has added a line & changed the total - this is the whole point of creating an invoice & ridiculous to list line by line - we have invoices with 80 lines sometimes & any useful history just gets lost in the 100s of lines in the history. It provides no additional information of use.