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  1. 10 votes

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    Thanks for sharing this idea and explaining how the current wording can make an optional donation feel like a commercial invoice for your supporters.

    We’ve updated our branding and invoice templates so you can customise the title shown on transaction documents. However, this customisation doesn’t currently extend to every customer-facing touchpoint, such as the online payment portal or the labels on automated email buttons.

    We understand that you’re requesting a broader level of customisation, including the ability to replace terms such as “Invoice” with wording like “Donation Request” across these experiences. As this isn’t currently supported, we’re moving your idea to Gaining Support so other customers can vote for it and help us understand the demand for this enhancement.

    Thanks again for taking the time to share your feedback.

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    Caitlin Flynn commented  · 

    With the new invoice settings, the ability to edit the document title has been removed. Sales templates now say 'Tax Invoice' or 'Draft Tax Invoice' whereas on the older invoice settings, you could edit this to 'Sales Invoice'.

    As you cannot change back to the old invoice settings once the new settings have been applied, this is causing inconsistencies with client's invoices raised pre and post template updates.

    Can the titles for each document be customisable within the new standard sales templates?

    Caitlin Flynn supported this idea  · 
  2. 502 votes

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    Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.

    Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:

    Caitlin Flynn supported this idea  · 
  3. 507 votes

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    Hey everyone, thank you for all your feedback. We’re on a long journey to provide more granular access and controls within Xero features that our customers need.

    As you may have seen in some of our recent updates across other user roles ideas we’re currently in the process of adding more permissions within Reporting and Inventory. Further to this our research has highlighted Payroll and Banking as areas that more controls are most needed, and are on our agenda as we continue to develop permissions and access to features.

    Your feedback here and through direct engagements with our teams have been extremely insightful, and we appreciate all your inputs.

    I'll continue to provide updates on the development of roles for features as we progress.

    Caitlin Flynn supported this idea  · 
  4. 20 votes

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    Hi Karlee, thanks for sharing this idea.

    We've now reviewed your idea and it's up to the community to get behind and support it.

    Make sure you share your idea with any colleagues that could benefit from the warning/ pop up notification on unsaved conversion balances before they navigate away so they can add their vote too!

    Other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Caitlin Flynn supported this idea  · 
  5. 692 votes

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    Hi everyone, I want to assure you your voice is heard here and feedback is being shared back with our product teams.

    We understand the desire to get this idea moving along and as mentioned in our last update we know this is an area that more controls and permissions would be most beneficial to our customers.

    We’d like to share progress that we’re making for banking permissions - Work to provide more controls of sensitive banking information has started and will initially include the ability to restrict users from seeing sensitive banking information such as; account balances, bank transactions, and financial summaries.

    We know this doesn’t relieve all pain points of this idea - It’ll be the first phase, a stepping stone of sorts in the development of per-bank controls.

    As development continues we’ll share further updates as soon as they’re available with you all here.

    Thank you for…

    Caitlin Flynn supported this idea  · 
  6. 6 votes

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    Hi team, rounding back to the idea here we want to be open that this isn't a report that we have any plans for developing at this time.

    That said, there is a feature in Xero today that may help you achieve what you're in need of - Smart Lists

    With smart lists you can set criteria for items that customers have or haven't purchased from you within a period of time. You can either have this compare across all items or run smart lists for specific items. Search results can then be exported from Xero if you'd like to do more with them. Thanks

    Caitlin Flynn supported this idea  ·