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1. Contacts - Different default email addresses for different transactions in Xero

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   255 comments  ·  Contacts & files » Contact  ·  delete…  ·  Admin →
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   Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

   Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

   Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

   While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

   Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

   We do regularly review all ideas here, and your input is vital. We'll update you if anything changes. Thanks

   Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

   Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

   While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

   Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

   We do regularly review all ideas here, and your input is vital. We'll… more

   Justin Mitchell supported this idea  ·  13 June, 2025

2. Expenses: Set default due date

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   27 comments  ·  Payroll & expenses » Expense claims  ·  delete…  ·  Admin →
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   In development  ·  AdminSophie Lewis (Admin, Xero) responded

   Hey everyone! Thank you all for supporting this idea.

   We agree that having the ability to set a default due date would bring efficiency and consistency to your workflow.

   I'm thrilled to announce that we’ve started active work on this feature.

   While we can't share a specific release date, please know that our product team is dedicated to building a solution that addresses the pain points you've raised.

   We appreciate all of your valuable contributions to improving Xero. We'll post another update here as soon as we have more news to share. 😊

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   Justin Mitchell commented  ·  21 May, 2025  ·  Edit…  ·  delete…

   I agree: this is a major omission in Xero

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   Justin Mitchell supported this idea  ·  21 May, 2025