Settings and activity
4 results found
-
119 votes
An error occurred while saving the comment -
807 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
An error occurred while saving the comment 
Dean Wilson
commented
I built a solution for sending via smtp (planning to add M365 and Gmail). We can support sending from multiple email accounts to support A/R, A/P and Sales, for example.
You can give it a try at https://app.thothconnector.com
dean.wilson@thothconnector.com
It is in beta, so feedback would be appreciated
-
390 votes
Hi everyone, though there isn't any progress to share on this idea we do want to provide and update for you all and thank you for engaging with us about this here.
We understand the desire and needs for being able to change or set a separate reply to email address when sending from your Xero organisation.
We're continuing to make improvements to sending of invoices in Xero however at this point our roadmaps does not extend to the email settings specifically.
This continues to be an area we're interested in diving deeper into in the long term and we'll be sure to share as soon as there's movement.
For the time being the only way to change the Reply-to email is to update this on the email settings screen prior to sending your transaction and change it back post sending. Thanks
An error occurred while saving the comment Dean Wilson
commented
I built a solution for sending via smtp (planning to add M365 and Gmail). We can support sending from multiple email accounts to support A/R, A/P and Sales, for example.
You can give it a try at https://app.thothconnector.com
dean.wilson@thothconnector.com
It is in beta, so feedback would be appreciated
-
482 votes
Hi everyone, we understand how frustrating it is when important emails like invoices are filtered or blocked, and how this affects customer trust and timeliness of engagement with your transactional communications. Thank you for continuing to share examples and highlighting the impact this has on your business.
We’ve made meaningful progress towards enabling email sending from your own domain. While progress is taking longer than we’d like, we can confirm that substantial backend work is underway. This work spans multiple interdependent teams across Xero, and there are still important steps we need to work through before we can release the capability to customers reliably.
As we continue to develop this capability, there are a few questions that would help our product teams ensure we’re solving the majority of our users’ needs in this space, with a reliable and secure solution.
We’d really appreciate your input on the following questions, either…
An error occurred while saving the comment Dean Wilson
commented
I built a solution for sending via
You can give it a try at https://app.thothconnector.com
It is in beta, so feed back would be appreciated
I built a solution for sending via smtp (planning to add M365 and Gmail). We can support sending overpayments via email
You can give it a try at https://app.thothconnector.com
dean.wilson@thothconnector.com
It is in beta, so feedback would be appreciated