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  1. 2 votes

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    We appreciate you sharing your idea, and letting us know how searching for quotes by item or account would be helpful, Vange.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We will keep an eye on the traction this idea receives in the community, here. Thanks

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    Amber Allensworth commented  · 

    It would also be incredibly helpful to have the ability to search quotes by product or service item. Many businesses need to quickly reference past quotes for specific products, and not having this functionality creates extra manual work.

    This could be implemented in two ways:
    • Adding quotes to the product history so that the product record shows all related bills, invoices, and quotes, or
    • Enhancing the quote search bar to allow searching by product number or item code.

    Either option would significantly improve efficiency for product-based businesses.

    Amber Allensworth supported this idea  · 
  2. 1,333 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

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    Amber Allensworth commented  · 

    Building on this request, it would also be extremely helpful to have the ability to choose which linked person under a single business contact is used when creating quotes or invoices. Many businesses work with multiple individuals at the same company, and being able to select the correct person (rather than defaulting to the primary contact) would greatly improve accuracy and tracking.

    Amber Allensworth supported this idea  · 
  3. 25 votes

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    Amber Allensworth commented  · 

    My client's workflow relies heavily on detailed customer tracking, quoting, and shipping processes. Please add internal-only shipping fields to quotes and invoices (e.g., carrier, method, paid by, and account used). These should remain hidden from the customer, but allow businesses to track shipping details directly on the transactional document, similar to QB fields.

    Amber Allensworth supported this idea  ·