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  1. 85 votes

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    Thanks so much for sharing this idea. We’re seeing that this suggestion is gaining support from other partners in the community, which helps us understand its overall importance. While we can’t promise any changes or share timelines, ideas that attract growing support are regularly reviewed by our product team when planning future improvements⭐.

    Wendy Fraser supported this idea  · 
  2. 37 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Wendy Fraser supported this idea  · 
  3. 112 votes

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    Thanks for feeding back on the Client search, Carey. The way that search works for the new client list experience is a little different to the older experience, and partial matching is not a feature with this new search.

    While it's not in our roadmap atm, our team are keen to stay close the support this idea receives and will consider in future planning. I'll share if there are any updates here.

    Wendy Fraser supported this idea  · 
  4. 49 votes

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    Hi Mireille,


    Thank you for the detailed feedback regarding the recent XPM updates.


    I’ve moved this into Gaining Support. I can definitely see how the removal of those phone number columns has added extra steps to your workflow. While the recent design updates aimed for a cleaner look, "at a glance" information is vital for busy practices.


    A quick tip for now: If you need to see phone numbers across your client list without clicking into each one, you can customise your main list view:


    1. Go to Clients > All Clients.
    2. Click the Columns button on the right.
    3. Tick Phone and Mobile. This will surface those numbers in your main list view so you don't have to drill into each record.


    I’ve updated the title to "XPM - Suggestion to display contact phone numbers on the Client details screen" to help other practice users who are feeling…

    Wendy Fraser supported this idea  · 
  5. 84 votes

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    Hi team, it’s been interesting to read through all the comments in this thread. We appreciate the ask and the detail you’ve shared around how these changes could make the client edit screen easier to work with when you’re moving quickly between clients.

    This idea is now in Gaining Support, which me

    This idea is now in Gaining Support, so it’s open for the wider community to add votes and comments. We’ll keep following the discussion as more perspectives are shared.

    Wendy Fraser supported this idea  · 
  6. 78 votes

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    Thanks for your feedback on our updates to Jobs within the practice experiences beta. Our team are following and considering all feedback we receive through this forum very closely and I'll be sure to let you know if there are any updates.

    Wendy Fraser supported this idea  ·