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29 results found

  1. The new beta job creation doesn't do anything the old one didn't do, everything is just either bigger or surrounded by more white space so there's less information on screen at once. It feels great on a touchscreen on an iPad, but I would assume most users are on a desktop where the experience is now just worse.

    39 votes

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    10 comments  ·  Jobs  ·  Admin →
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    Thanks for your feedback on our updates to Jobs within the practice experiences beta. Our team are following and considering all feedback we receive through this forum very closely and I'll be sure to let you know if there are any updates.

  2. Since the recent updates, we've noticed that once a return is marked as “archived”, it no longer appears within the job it was originally created in. Previously, archived returns remained accessible through the job.

    Could you please reinstate the ability to view archived returns within their associated job?

    18 votes

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    0 comments  ·  Jobs  ·  Admin →
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    Hi everyone, thanks for your feedback on archived returns in jobs. We appreciate you sharing how important it is to keep archived returns visible within their original jobs for practice management.

    This idea has now moved to Gaining support, which means our community team have reviewed it and it's open for community support through votes and comments. We encourage others who would find this helpful to add their votes and share how this could benefit their workflow.

  3. It would be helpful to add additional filters to the jobs on the dashboard so that you could filter out certain job states and see true workflow for jobs that are due at that point in time.

    14 votes

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    0 comments  ·  Jobs  ·  Admin →
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    Appreciate you letting us know how filters on the Jobs widget in the new XPH homepage would be useful.

    We're keen to get a better idea of the number of users that'd also find this helpful. Feel free to share the link to this idea with other colleagues that'd find this useful too!

    We'll share if there are any updates for you here.

  4. The list of jobs at a client level and Group level no longer displays the start date. Only due date is showing.
    This functionality was available before. I am not sure why it was omitted. Helps team members to review and prioritise jobs for a Group based on the start date when the job was received or has been scheduled to start.

    11 votes

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    1 comment  ·  Jobs  ·  Admin →
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    Thank you for sharing your idea and highlighting the changes that are most important to you.


    Your idea has been reviewed and is now open for community support. We encourage you to share it with colleagues who may benefit, so they can add their vote.


    Community members can also comment to provide additional insight into how this idea could improve their experience with Xero.

  5. job status Save button should be Green or Blue like other Save buttons please - alerts your eye to it.

    9 votes

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    2 comments  ·  Jobs  ·  Admin →
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  6. The new beta job creation doesn't do anything the old one didn't do, everything is just either bigger or surrounded by more white space so there's less information on screen at once. It feels great on a touchscreen on an iPad, but I would assume most users are on a desktop where the experience is now just worse.

    11 votes

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    2 comments  ·  Jobs  ·  Admin →
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  7. Enter Time - you have to put in start time. It should default to your last time entry like it does under view timesheets.

    5 votes

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    0 comments  ·  Jobs  ·  Admin →
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    Thanks for sharing back on how you enter time for Jobs, Lisa. We'll start to get a gauge of others interest ion this from your idea here.

    We'll keep a close watch and let you know if there are any updates planned for this here.

  8. Having to navigate to the "Job Manager" tab to view a list of all my jobs is not very practical. It would make far more sense to see all your jobs in the homepage. For the people who do not want this feature, there can be an option to hide this widget.

    2 votes

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    1 comment  ·  Jobs  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  9. Ability to merge jobs rather than moving timesheets.

    3 votes

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    0 comments  ·  Jobs  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  10. When adding notes under a client or job, they are labelled with different tags. Within the same client, the tags should be interlinked so that when one tag is clicked, all notes with the same tag are displayed.

    2 votes

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    0 comments  ·  Jobs  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  11. JOBS - keep current and archived on one page, like it previously was is PM

    2 votes

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    1 comment  ·  Jobs  ·  Admin →
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    Thanks for your feedback on viewing current and archived jobs together in XPM. We appreciate you sharing how important this unified view is to your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  12. New interface for jobs isnt great - we often need to compare existing jobs vs completed which is now a pain when they are listed in two different tabs (Current/Archived) - please consider changing display back to list current above completed

    2 votes

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    0 comments  ·  Jobs  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  13. Please add "Search Function" under the client Jobs - same as in the job manager in order to search for specific "current" and "archived" jobs, the sort function is not sufficient.

    2 votes

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    0 comments  ·  Jobs  ·  Admin →
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    Thanks for sharing your idea, Louis.

    Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We'll start getting a sense of the interest here and share if there are any updates.

  14. Allow late-entered time to be retrospectively linked to an existing invoice (without rebilling or write-offs)

    1 vote

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  15. Please return the facility that was in XPM whereby an archived TR or AS still showed in the to which it is attached. It makes it incredibly difficult now to get an overall view of the completed AS during the year. Having archived TR or AS disappearing from the job is incredibly inconvenient.

    1 vote

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    0 comments  ·  Jobs  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  16. When I am in a client file and go into the jobs to update one of my tasks, its very frustrating that it opens the job in a new tab! I end up with too many unnecessary tabs open just to navigate from one screen to another!

    1 vote

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    0 comments  ·  Jobs  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  17. Hello everyone, it is a challenge in the new XPM to find general settings and job templates, which were previously under Practice.

    1 vote

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    0 comments  ·  Jobs  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  18. Normally when I get an email follow up sent from XPM from the milestone functionality I can click the link and it takes me to the job. Now it just takes me to an error page on the internet

    1 vote

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    0 comments  ·  Jobs  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  19. Email client button has been hidden away in the three dots at top right. I use this everyday and it's so annoying that it's not visible anymore

    1 vote

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    0 comments  ·  Jobs  ·  Admin →
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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  20. I use the timer, it would be great to be able to access the job from the timer menu rather than opening job manager.

    2 votes

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    0 comments  ·  Jobs  ·  Admin →
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    Thanks for your feedback, Mel. Good to be getting this feedback on the improvements that could make Xero Partner Hub better for you 😊

    I've shared this back with product and I'll let you know if there are any updates.

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