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11 results found
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580 votes
Hi everyone, thanks for continuing to share feedback about paying multiple bills in foreign currencies with us here.
As mentioned in my last update UK organisations can use our online bill payments solution with Crezco to pay international suppliers.
UK businesses can now use open banking to pay suppliers in 180+ countries, including in EUR, USD and AUD, either individually or in batches. Payments can be prepared by a team member, authorised and tracked in Xero.
To share further progress in the US we've launched online bill payments through Melio, which includes ACH and international or cross-border payments.
We've also launched a bill payments solution for AU with AirWallex that's currently in early access. This doesn't yet support paying in foreign currency however this functionality is high on our radar as we continue to develop this experience.
We’ll continue to share progress as the further regional capabilities develop. Thanks
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Leah Shangrow
commented
Since you have launched this in the UK already, please make is available in Canada ASAP! This is an absolutely critical workflow for us, and Quickbooks could do it so I don't understand why Xero can't.
We process copyright royalties and receive payments from all over the globe. Our business occurs primarily in foreign currencies that are not CAD, but our base org currency has to be CAD because we have to report our corporate taxes that way to the Canadian Tax authority.
This means, the majority of our payments are tiny royalty payments in other currencies that accumulate, so we will send one payment in EUR to a client that could contain two, five, sometimes fifteen or more separate bills. Each royalty statement is reported on its own statement from our CRM, so the ONLY way we can help our clients match up which statements we paid on what payment, is to have the accounting software batch them. We lose critical client communication by Xero not allowing batch foreign payments. I need to be able to send them a remittance that shows all these bills amount to X payment which was sent on X date.
Can you please confirm this feature can be extended to Canadian orgs ASAP??
Leah Shangrow
supported this idea
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26 votes
An error occurred while saving the comment Leah Shangrow
commented
Please expand your search functionality to include additional contacts. What is the point of allowing us to add more than one person to a contact record unless you also allow us to actually FIND them later? It's a silly oversight.
For example. We do semi-automated self-billing and we have a vendor company who happens to have two sales representatives. Both ultimately do business under their company but the documentation comes with the rep's name. This means, that we will only find the company contact if it's the "primary contact" sales rep who submitted the bill. Every single time a different sales rep submits for the same company, a whole new contact record gets created under her name and it doesn't get associated with the company. It delays payment every time. And it's all because no results come up when we enter that additional contact's name.
This idea was put forth in 2022. @KellyMunro can you please update us where search functionality is in the dev pipeline??
Leah Shangrow
supported this idea
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1 vote
Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.
Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂
Leah Shangrow
shared this idea
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74 votesLeah Shangrow
supported this idea
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1,473 votes
Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.
As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.
We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.
We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.
An error occurred while saving the comment Leah Shangrow
commented
Xero vs QBO is a choice between bad and worse. I just left QBO to come to Xero.
Pros to QBO: Parent contacts and subsidiary contacts with different addresses.
Cons to QBO: no centralized visibility on customers because of lacking multi-currency functionality. It means if you bill a customer in multiple currencies you have to create a separate customer account for every customer. Then if you also receive bills from that same entity, you have to create SEPARATE vendor accounts in all the currencies. So, there is NO WAY in QBO to run a report on your total activity per legal entity. You can't even run based on parent company because the subsidiary transactions don't roll up.Pro to Xero: centralized contact. I can see every transaction that has ever occurred no matter the currency or whether they're acting as supplier or customer.
Con to Xero: complete disregard of multiple locations per contact.
So, if you're deciding Xero vs QBO you will lose something. Both suck. You have to pick what is most important to you.
Leah Shangrow
supported this idea
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332 votes
Hi community, we appreciate the on-going interest this idea is receiving and the growing needs in the ability to customise documents that you send from Xero.
Right now, our position for this idea remains the same - we do have future plans to improve the branding experience across Xero, starting with invoicing which you can read more about.
As this experience continues to build out we'll make sure to share any updates for customising Remittance for everyone here.
An error occurred while saving the comment Leah Shangrow
commented
We operate in a very high volume business and pay multiple supplier bills in batches. We may have upwards of 2 dozen bills open, and we might only pay 5 or 6 of them based on what items have become relevant. So our suppliers have a really hard time matching up what we've paid to what we owe. The native remittance template, which is completely uneditable, has weird irrelevant fields for our business and it would help us and our thousands of suppliers immensely, if we could customize the info our remittance advices contain. For example, being able to split out subtotal and G/HST per invoice number paid in the batch.
Please give us the custom docX access for remittance advices like you've given it to us for all the other transaction types.
Leah Shangrow
supported this idea
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20 votes
An error occurred while saving the comment Leah Shangrow
commented
Would be really useful to have memorized/repeating transactions available for all transaction types including credit memos. Seems like there is only the option for repeating bills.
Many of our suppliers are contractors where there is money flowing both ways---we charge them for contributions towards our expenses (such as a portion of the rent if they want to rent a desk from us), but we also pay them for their time. So, previously in Quickbooks we would set up their income payments as bills, and we had recurring credit memos for them so a new credit would automatically be created on the 1st of each month for the rent, for example. I don't know how to accomplish this now, because if I make a repeating invoice to the contact, it doesn't show as an outstanding amount the way creditmemos very helpfully appear when you make a new bill.
Repeating credit memos, pretty please. Thank you.
Leah Shangrow
supported this idea
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231 votesLeah Shangrow
supported this idea
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238 votes
An error occurred while saving the comment Leah Shangrow
commented
How is it possible that this idea has 226 votes, and it's not even being considered by Xero??? This is a seriously critical feature! We have hundreds of bills open at any given time, and we issue payment runs once a week, we've had to develop an elaborate contact naming and bill reference field system just to indicate how that supplier should be paid. It seems like such an oversight with all these integrating banking options and apps and ERP/CRM systems, that Xero can't simply surface a payment method field. Please please please develop this. All we need is a freefrom text field, really.
Leah Shangrow
supported this idea
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4 votes
Hi Anikam, thanks for taking the time to suggest this.
Being able to pay bills directly through Wise from within Xero could help streamline international payment workflows and reduce the need to switch between platforms.
I've updated the status of this idea to Gaining Support. If this is a feature you'd like to see, please continue to vote and share how this capability would fit into your workflow. Your feedback helps us better understand the value this integration could provide.
An error occurred while saving the comment Leah Shangrow
commented
Yes, fully support this idea! We are in Canada but have 7 Wise accounts in different currencies because our business is primarily international. We pay on average 60 bills a week through Wise. It would save us HOURS every week if we had this feature instead of logging into Wise, issuing the payment, coming back to Xero to record the payment and exchange rate, etc.
Leah Shangrow
supported this idea
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33 votes
An error occurred while saving the comment Leah Shangrow
commented
Please add this feature! Since Xero doesn't offer a visible payment method field, we store the contact's payment method right in their contact name. But this prevents us from using the upload feature, since that field requires an exact match. Most companies have some kind of ERP or other second software they're using besides Xero, and the expectation that the name needs to match EXACTLY in both softwares is totally unrealistic for a company our size with over 12,000 contacts. A simple switch to unique string contact ID makes so much more sense. That's how all other CRM/ERP softwares work these days.
Leah Shangrow
supported this idea
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The concern from nearly 600 upvoters here, is NOT about physically issuing foreign currency payments, Kelly. We have all figured that out already. The ACTUAL concern, is that Xero does not allow you to RECORD said payment.
This is more than a matter of efficiency as Luan Wotlemaro aptly describes below. I must add, emphatically, this is a COMPLIANCE issue. My business operates "in trust for" its clients which means we handle money that does not belong to us and we are legally required to account for every penny of our clients' money we handle. We have to be able to say to the client we sent you X.XX much and it was for X Y and Z assets.
The structure and coding for batch payment recording (and subsequently the ability to produce a remittance containing the list of all bills included in the payment) already exists in Xero for your home currency. All Xero needs to do is copy and paste that SAME functionality across all currencies.
I hope that clears up the concern Kelly and that you ensure your development team are actually addressing the thing you have promised to develop, because your recent "update" indicates you are off on a side quest unrelated to the actual thing we have all upvoted here.