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For allbut the simplest of businesses, Xero’s ability to provide meaningful sales reporting falls totally short of it’s ability to market & sell it’s software.
This issue has been around for YEARS, & like many other ‘ideas’, Xero has shown no interest, investing instead in other more profitable revenue streams & partner integrations. Some features (auto updating of repeating invoices when contact email addresses are updated), have even been ‘stealthily’ removed!
To say only 43 people support this idea is ludicrous & inaccurate after 8 yrs or so (I kid not) of receiving updates & comments on this.
Quickbooks do it - but the market leader can’t?!!! Or won’t.

I currently have to enter my jobs as 'labour only' or 'goods sold' as a total price, meaning I don't feel as though I get the benefit of the reporting Xero is capable of.

Really need the ability to add detailed lines to the sales invoice but only show summary information to the customer - please fix this

I agree with this completely. MYOB does it, and I dislike MYOB.

I agree with this completely. MYOB does it, and I dislike MYOB.

I would like this feature as well as kitting. Neither one is complicated and I shouldn't have to purchase an expensive inventory suite when I don't need 99% of the features. Kitting is NOT a manufacturing feature like work orders.

No comment or update from XERO suggests they have no interest in listening to their customers on this

I spoke to their help desk on this in the past who were dismissive

Very disappointing service indeed

Absolutely vital to us to be able to split lines for revenue recognition purposes but the customer only see their invoice line to save confusion.

We want to be able to see all the items listed as a breakdown, but the customer only needs to see the description we write and the total price not the breakdown.

Please please please look into this. It would be such a beneficial feature for your customers Xero!
I know that Fergus is great at being able to do this, but running another system alongside Xero is ridiculous! We would love to be able to track stock to allow us to buy in bulk for future seasons etc... but we are having to collate line items to bill out to customer which defeats the purpose of the account codes! Cmon Xero listen to your customers

This question appears (in different formats) heaps of times in the support discussions, and Xero's answer every time states that "it's not important enough for them to work on a solution" (or words to that effect).

However, looking at the many questions and tons of responses, it is extremely important to hundreds of Xero users!

VERY keen for XERO to offer this but so far they have show zero interest in sorting this out

Numerous clients who use XERO allocate sales revenues across multiple accounts and do not want to show this on sales invoice so have to do this manually at present which defeats the whole object of XERO which is meant to be user friendly

PLEASE get this fixed XERO

Please implement this

Would love to be able to do this, at the moment we use a spreadsheet to do this and attach it to each invoice, for our record.

This is so essential to many people. I need to bill across a few different accounts but I want to have it combined onto one line.. so simple and clearly what so many people need. Please Xero - please listen to your customers!

A simple master line with hidden sub lines underneath.. so simple

This is so essential to many people. I need to bill across a few different accounts but have it combined onto one line.. so simple and clearly what so many people need. Please Xero - please listen to your customers!

We have integrated our invoices from ifirm but our clients only want a combined invoice but xero doesn't recognise the combined data and descriptions from ifirm and turns it back to singular line items without descriptions.

Very important. We are doubling up to achieve this. Doing 2 invoices, one for our business with each product/service line (and offset to Suspense to create Nil invoice), then one for customer using Suspense code with story and subtotals.

Please this would be so useful. Currently we send our invoices to clients created from a spreadsheet (subtotal only, so they don’t see our line by line breakdowns) and this is completely doubling up workload on something that would be straightforward to implement in xero. Thank you.

This is a basic requirement in many types of businesses to create a single item from individual items. Let's call these Retainers, Basket Items, Bundle Items etc.

It is particularly important to track the breakdown of income for these grouped items gauge where you are more profitable. A simple one-liner "Retainer Fee" will not serve this purpose since you lose the make-up of these items.

I repeat myself, we need to create a basket or a bundle by either collapsing the lines on the invoice or, (which will be first price, to create a bundle or basket item consisting of the individual items. And because of the need to track the source of income, the reports and GL postings should be based on the individual items.

The world may be moving towards simplifying everything but need to be wary that we don't lose the detail we need to manage our businesses.

Jacco du Toit