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Unbelievable sage has had multi tiered pricing since v3 1994.

We have been using sage since v3 1994 and all the way to now v29.2

We would have changed to Xero years ago on advice of our accountants. We can't without tiered pricing. We sell to the wholesale, resellers and retail markets.

I find it unbelievable Xero doesn't do this out of the box.

Tiered pricing on volume is one of the most important tools a business has.

So is buy a piece of steel for single tool vs a spacex rocket the same to xero?

What about one 10ml bottle of essential oil vs a 200kg drum?

What about purchasing £25 vs £1000? Where's the incentive?

Sorry can't use xero, it's out of touch.

We sell 4 products, in 3 different currencies and each customer has there own price list. This would be very important and useful for us.

@Kelly Munro There has been a huge amount of noise over the last 5+ years about Xero not supporting Tiered pricing.

Xero itself has tiered pricing for its software subscriptions, but don't support tiered pricing within the application - that's ridiculous!

You realise it is as simple as allowing negative discounts in the Contact Record...

Every Item has a default price.

Allowing both a +ve or -ve discount solves the basic tiered pricing issue

Even better, allow the user to create a Contact Group, and assign a contact to a group.

That way in Excel you can very quickly assign +ve or -ve discounts to each customer record based on a Contact Group

Given the majority of your customers are small business, simple fixes like this would make life a whole lot easier. I have burnt about 30 working days evaluating Inventory Management Apps and none of them fix this simple problem without creating 10 more.

This simple feature is available in your App store but they charge £325 a month minimum!! That is not feasible for small businesses at all. Zoho Books which is your competitor offers that for £20 only. https://www.zoho.com/uk/books/pricing/
Paying £325 for this one feature is not good, I'd rather have Xero charge me £50 a month happily or maybe even £60 for this overall.

This feature is needed. The discount percentage code doesn’t cut it, price level is needed because some items or services in my case you don’t give a discount on the same invoice. Get the development team to look how reckon accounts premier does this and do something similar please. This has been requested too many times and could have been on implemented years ago I’m sure. Not sure what your Xero App Store link is, doesn’t show this functionality

I agree with most of the comments here. The cost of the inventory apps you mention are exorbitant and way out of reach for many small businesses. I need an easy solution to my requirement for multiple price lists please. If this is something that Xero are working on, please at least give a timeline for when we can expect it to be available.

This is a crucial function in any inventory feature, even a basic one such as that included in Xero. I am sure many of us have pricelists that run into hundreds. If not, even thousands of items and creating separate item codes for different customers will create ridiculously large inventory list. In addition to this, we do not always want to offer discounts. Sometimes, for irrational reasons in order to create working margins, prices to certain customers have to be increased rather than decreased.

Most of the inventory, I don't seem to expect us to be significantly large organisations and monthly prices of several hundred pounds are simply not viable for small businesses, even if we have large price lists provided by the manufacturers we work with.

I have found one integration with Zoho Inventory that is going to suffice for the short term, but as soon as multiple invoices are issued, the cost increases from 0 to a significant amount, so even that becomes unusable, but it may help some of us on this forum.

If I were to llok in the Xero App store for oa program that supports multiple price lists, what key words would i search for? Can anyone recommend a program? I've tried using SalesIn but their default option is to give Greatest discount when all else fails and navigating through their discount fields is not easy. SalesIn amazing for B2B ordering and lots of features but not quite there on price lists instead of discounts

I need the ability to create different price lists for existing products and services. My need does not justify implementing a third party inventory management system as that is not the objective.

Our business is a self-catering guest farm where pricing for accommodation units and/or related services vary based on seasonal requirements as well as annual price adjustments.

Example:
Annual price adjustments are done in conjunction with our financial periods which ends on 28 February every year. For bookings up to and incuding the current financial year (in this case 28 Feb 2024) the existing item prices for products and services are fine.
However if we receive enqueries and/or bookings for any date in a future financial period (e.g. 1 March 2024 to 28 Feb 2025) we have to manually adjust the line item prices in quotes and/or invoices.

We recently migrated from Sage Online Accounting to Xero to gain access to a Booking and Property Management system (Room Raccoon) that is integrated with Xero.

The price list feature that does not seem to be available in Xero is a standard feature in Sage as well as many other accounting packages.

I have some software product development background and experience, and cannot see that development and implementation of price lists associated with products/services and Contacts for purposes of quotes and invoices can be that complicated?!

I wonder if this is going to be a part of the new inventory module they purchased over a year ago and are working on beta testing now. If that's the case, it would be lovely for them to say as much.

Kelly Munro, do you actually read the requests from users?
Your response is unbelievable, you are out of touch and arrogant in respect of your attitude to users! I suspect that you are a young tech with no real understanding of running a small business. The cost of all the Inventory Add-Ons is in the region of $100 per month.
Obviously Xero management has a very narrow view of Users needs!
Peter Haszard
TuffPlans
peter@tuffplans.com

Wow, xero developers can’t add a simple variable pricing box. Literally all we are asking for is the ability to add multiple prices to an item that appear as a drop down box when you add it to an invoice.

I’d hardly call that an extensive inventory management system! Which we aren’t asking for!

Tiered pricing and inventory management are 2 different things, although tiered pricing enables simple inventory management within xero, as currently you can’t manage inventory at all if you have even 2 prices for one product because you have to set them up as different products! So tracking the same product twice would basically be a waste of time. Better off with a tally chart list once a week.

Almost all businesses that sells B2B will have variable pricing for products, based on order quantity. Or some will have an B2B and B2C price.
Even xero has tiered pricing to use xero based on how much you need out of it and you only have 3 prices! Imagine you had 3 products that all need 3 prices.

Can’t add variable pricing because you have apps available for inventory management is literally idiotic.

Inventory management isn’t even mentioned in the original post.

Did they even read the same request?

Even if you don’t add default pricing for each contact, tiered pricing for the product would be better than having 2 or 3 products in xero for one product.

This is just lazy!!!

This is absolutely ridiculous. There are many other much cheaper software's that offer this basic functionality which I will now be cancelling my clients Xero subscription's that require it and move over to alternatives. After month's/year's of stringing these clients along in the hopes that Xero will be proggessive and is always updating and making changes, this news is very disappointing for the Xero partners who try to "sell" the software to their clients.
This basic functionality should not be costing more in Xero or other app fees.

This is very disappointing, we only require a very basic tiered price list and have looked at many of the inventory apps, which all have much more extensive inventory management than we need, and the cost matches the ability.

Hugely disappointing and very short sighted of Xero not to accommodate this after promising it for so long :(

And out of interest Xero - WHAT apps offer this and what is the additional COST to add that ONE piece of functionality to your app? Something a small business can afford? Please let us all know as I am sure we are all ears to hear what your suggested answer to this is?

I was ready to move across to Xero then I discovered this missing (BASIC) functionality which is crucial to so many businesses in this day and age - and I agree with Jessica Centrone - I would not consider this to be 'extensive' at all and struggle to understand your decision. I think it is a pretty basic ask really..

I guess Xero does not want to increase it's customer base.. shame as I was bring others with me on this changeover - not anymore sadly and it has really put a dent in my plans - back to the drawing board now..

Interesting. I would not consider tiered pricing to be extensive, it seems a basic feature on programs such as MYOB etc...
It is disappointing to have to pay additional ongoing costs to an app which offers far more than the basic tiered pricing feature required.

Another Sage 50 client urgently needs this to convert

I have a client who sells wholesale and retail, so this would be very handy!

very important and will beat other accounting software