Product & services - Create custom (tiered) price lists for contacts
Ability to create multiple price lists for the same inventory items, and be able to set a default for each contact.
To enable tiered pricing for different groups of customers. Would save time and require less manual checking
Hi all, thank you for contributing to idea here. While our Inventory team have reviewed the idea for custom / tiered price lists in Xero, we want to be open that we do not have development planned for enabling more extensive Inventory management like this.
There are many Inventory apps that connect with Xero and offer these types of services and more - You can explore these on Xero App store. To be transparent we will update the status to not planned - If there is any change to this we will share with you here.
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Sonia Greco commented
Agree and should be a standard feature in Xero
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Ken Verma commented
Agreed without any reservations. This facility is essential.
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Murray Simon commented
This was touted as 'coming' over 14 months ago and it is still not available. This capability is crucial in todays business world..
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Peter Haszard commented
I have posted comments about this for 3-4 times alo-ng with the long list of users who also want the same functionality for their business.
Yet, Xero exceutive will not comment, do they listen?
We need this feature and it MUST be included. -
Phillippa Wright commented
Adding my comment here so Xero is aware another customer is looking at this feature as critical to the business sales process. I agree with all other comments below regarding errors that arise when the sales team have to overwrite default prices with customer-specific rates.
We can't use the sales default discount % for the contact as the products / services aren't priced to a set % below list price - prices are negotiated for each customer based on expected demand for product / service mix relative to capacity / availability.
Xero Team, we need to automate this process. We shouldn't have to manage multiple product codes for one item or manually enter values each time an invoice is created.
I have very little time for MYOB as a product, so it is frustrating that they have been able to build this functionality but Xero hasn't.
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Ken Verma commented
Only proves that anyone using system for Sales, requires a tiered pricing facility.
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Kieran Bass commented
We have barcoded products so cannot create new products, and sell directly to wholesalers at varied prices, this should be pretty simple. Even allowing a negative discount would work for me.
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Sarah Warburton commented
I am looking for an alert option that is specific to each contact. It could be used for individual price increase, charge request for pallets, etc. To gain attention it would be great if you can add this in bold, underline or flashing text to assure your attention has been drawn to this alert.
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Ken Verma commented
Facility Is blatantly obvious in Sales.
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Stephen Davies commented
Sage has this ability but lacks others. We are on Sage at present but would swap to Xero if you had this capability
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Ken Verma commented
Ken Verma,
This is a must to enable flexibility in selling competitively to customers, without having to remember to adjust prices for different customers.
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Mandy Zingel commented
This would save a lot of time, currently creating new items for various customers
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Sonia Greco commented
Could potentially loose this client from Xero
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Jessica Centrone commented
We have been following this post but it has been going on since 2012 and there has been no progress on this feature. From Xero Team, any idea when this will be available...
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Edward Henry FIPA FFA commented
All my clients in the wholesale industry are crying out for this feature as it is a mainstay of their businesses
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Matt Harris commented
This should be a basic facility on Xero if you want to make it user friendly for small businesses in the construction industry!
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Judy Galassi commented
Yes please, Price lists which can be allocated to customers as default.
This would help many of my clients avoid the manual price changing on each invoice. -
Stephen Holland commented
IT appears that the workarounds everyone is using to solve this problem prevent businesses from having one source of truth for inventory pricing.
An additional feature along with the couple of extra's posted would be discount approvals. I have worked for many large corporates and each tier of management has a different discount approval level.
For example:
- Telesales person may be able to offer a 5% discount,
- a Sales Person 10%,
- a Sales Manager 20%
- Finance 25%
- the CEO 30% and
- the Owner/directors up to 100%Having these features is an important part of financial control and good business governance
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Geoff Bower commented
Had this feature in Sage and could not believe I had to literally create a different product code for each customer that buys one item. I have 15 x codes for 1 product as each pays a different price.
To work out how many of that item I've actually sold over any period I have to export to a spreadsheet, set up a formula to tally the totals etc etc
This plays out across multiple items we sell.
I have about 40 different codes that only cover 4 products. -
Oliver Quiggin commented
Loved this feature in MYOB really need it in Xero.
We have a wholesaler and having the price Tiers would automate everything!