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Organisation setting - Ability to hide/delete the demo company

Option to hide or delete the demo company in Xero.

Purpose: Often a demo company creates confusion for users, so it’s better if they can hide/delete it.

262 votes

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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submitted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi everyone, the demo company provides the ability to test and trial Xero features without impacting data in your live organisation. It's especially useful when you're getting started with the product or want to see how a feature works that you haven't used before.

That said, we understand not all our customers want or need access to the demo company. We appreciate your feedback on being able to hide or remove this here, and our product team are aware of the interest and feedback surrounding this - Both from this direct thread and the previous commentary and votes from the older forum where this originated.

While we don't have immediate plans, this is an area our team are looking to review. We will update you if there is any planned changes to this, through this idea.

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  • Edward Hayes commented  ·   ·  Report

    I have never used the demo org to test new Xero features. Can you please start listening to your customers and enable us to remove it.

  • Stephan Schier commented  ·   ·  Report

    Why has this seemingly logical feature request languished for ten years? Do you really need any more input on the issue?

    Give users the option to remove/delete the demo company. It's thoughtful UX. Do it.

  • Robert Redcay commented  ·   ·  Report

    Thanks for the update, Kelly. One important part of this request — and why you hear so much about it — is that it’s easy for users to inadvertently choose “Demo Company” when using the menu. This is frustrating for users. It is in the way. This is the problem more than “not all customers want or need access.”

  • Michiel van der Klooster commented  ·   ·  Report

    "Xero Team (Admin, Xero) shared this idea" Sep 12, 2014

    It's coming up to the tenth anniversary of this request - less than one month left.

    About time to do something about this.

  • Kevin Munro commented  ·   ·  Report

    This annoys me every day
    Let us remove the demo company

  • Mitch Shaw commented  ·   ·  Report

    Why isnt this a setting we can toggle on or off? seems like a simple feature Xero?

  • Kirsty Drummond commented  ·   ·  Report

    Confusing for staff who we invite to xero, and they can access the demo company and fear the figures!! Please delete it ...this is your HIGHEST requested feature Xero, why are you not listening to your customers?

  • Jenna Windross commented  ·   ·  Report

    I hate that this is here. I also find that it changes position in my side feed. I use Xero for two different companies and changing between the two, I find myself clicking on the demo company sometimes because it's at the bottom of the list now instead of the top where it was before. It's very annoying!

  • Steve Taylor commented  ·   ·  Report

    It is just logical - we only want to see the demo company when we are using it; we should be able to turn it on or off as we see fit.

  • Mary Phillips commented  ·   ·  Report

    Again should be able to have our own orgs not a demo no longer used

  • Peter Istrate commented  ·   ·  Report

    What's really astonishing is that this has, actually, been voted to be one of the highest feature requests (235 votes).

    There are 210 pages of feature requests (20 requests on each page).

    And this is on the 3rd page (which means it's in the top 50 most requested features, out of 4200 feature requests).

    They haven't addressed this in 10 years. Which is wildly ignorant.

  • Peter Istrate commented  ·   ·  Report

    Why aren't they just coming back, and say that they will not do this feature request? Period.

    At least we would know for a fact that this will never be looked at (they may have their solid reasons for that - although all of us believe it's dumbfounded).

  • Eugene Siterman commented  ·   ·  Report

    Unfortunately, it seems that Xero is focused in creating new functionality instead of fixing simple yet annoying features. 10 years of asking has not helped.

  • Alan Robertson commented  ·   ·  Report

    Haven't used Xero in years, have come back but shocked this still hasn't been actioned - surely it's a quick and easy job to let users hide this??!!

  • Heather Browning commented  ·   ·  Report

    Please delete Demo from Xero Me accounts - I thought it was supposed to be for employees just to see their payslips and request leave - having access to a FULL demo company is not necessary. See how long this thread has been going - I don't hold much hope. So won't be using for my employees! Very frustrating - back to the spreadsheet!

  • Richard Hart commented  ·   ·  Report

    Please at least allow me to rearrange companies or demote demo to bottom of list

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