Sales Invoices - Field for Customer's Purchase Order Number
Adding customer’s purchase order number in the sales invoices.
Purpose: because some companies will not pay an Invoice without a PO, so it’ll make users’ workflow easier when they can search #PO to find the right invoice.
We appreciate users wanting more flexibility in the data they show on invoices. At present our teams are re-developing some of the base features across Sales with particular focus on new invoicing.
At this time, there are no plans for developing a fields for a PO number in invoicing. Focus is on existing features in invoicing.
It's good to get a renewed understanding of interest here on Product Ideas, and if there's any news we will update on this here.
In the meantime, there is a way the custom template can be edited to rename the Reference field as a 'Purchase Order Number' field - see more in the discussion here.
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Neil McInnes commented
My Government clients require both the original sales quote reference and their purchase order number to show on all invoices.
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John Nair commented
I believe Xero should introduce a feature that allows users to create custom fields, whether for PO Numbers, Job Site addresses, or other specific needs. Essentially, this would provide a text label and an input field where users can enter their data. This functionality would enable users to fully customize their invoice or quote templates to suit their requirements.
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Henrik Nielsen commented
Many customers will not pay an invoice if it does not have the Purchase Order Number on the invoice. It gets returned and we are asked to add it, which does not work well with the documented workflow on Xero.
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Stuart Crumpton commented
Customers need to see the PO on the invoice as this aids their reconciliation processes. As more of this is automated it becomes even more critical that there is a single field where this is held.
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Caroline Des-Rivieres commented
I cannot understand why these features have not been implemented, clearly they don't intend to.
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Caitlin Stubbs commented
This would be so helpful for our business and clients. Please can it be something that's implemented soon!
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S JONE NAW commented
where can I insert Job number in invoice template?
Kindly advise me. Thanks -
Joanne Greene commented
Please add the extra reference field for the sales invoices. We need to be able to include the customers PO and our internal ref (different to inv number).
Been requested for years but please make it happen for the new invoicing. -
Spike Allibone commented
Definitely need this. The work arounds work of course - but purchase order numbers do certainly deserve their own field.
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Todd Challenger commented
Please could you add PO Number as a dedicated field on invoices. At the moment I have to add it to the Reference, but I want to use the Reference for something else - EG May 2024.
I've seen lots of requests for this in the community thread so I believe it would be a welcome addition.
Thank you
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Amanda Strachan commented
It would be helpful to include both the customer reference number and our file number on an invoice. This would make it easier when cross referencing with our database.
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Bruce McInnes commented
Our customers often require both their purchase order # and a reference to be included on the invoice. It is not practical to put both in the one reference field.
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DESMOND LUM commented
comparing Myob(which i have been using for 44yrs). I find Xero too unflexible to adapt to custom changes.
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Naomi Lewis commented
I can't believe PO isn't available as a standalone field to enter into the invoice. We use the reference number to give the customer order/job number so can't change this. For the customers that request the PO to also be added we need a solution. We are exporting our invoice data into Xero and have PO as a field but nowhere to map it to!
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David Little commented
Invoice template - Insert Customer ref/PO and ability to set 'unique' and warn if duplicated
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Alex Serra commented
I've done some coding in my day and I can't understand why it seems to be so difficult for Xero to add more custom fields since its already part of the platform. You can literally copy and paste the code you are already using for "Reference" field.
I'm purchasing a 30 year old company with plans to operate it for another 30+ years. I really wanted to use Xero instead of QuickBooks but not having the basic functionality of adding custom fields to Invoices, Packing Slips, Contacts, etc...is, unfortunately a deal breaker. Every single one of Xero's competitors offer this functionality, it is extremely basic and troubling it was not included from the very beginning. There have been many requests by other users to add specific fields (ie PO#s) but it doesn't even need to be that hard, just give us 10 custom fields that we can name whatever we want on our advanced templates.
It appears that this functionality has been requested for years and years and years. I'm still in my trial period, but it looks like I will not be able to use Xero, and I love everything else about Xero. If you add up what I would have paid for the next 30 years, Xero just missed out on over $15,000 of revenue, now multiply that by who knows how many other customers you have lost, $30k, $90k, $200k? How much would it cost for your developers to add this feature?
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david pannell commented
This is pretty standard and required in the United States. None of my customers will pay an invoice without a purchase order number clearly defined.
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barrow Barrow commented
We are the same now , we need boxes for delivery note numbers and order numbers or we do not get paid quickly . Will need to switch to another invoicing package that offers these soon
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barrow Barrow commented
even any spare boxes would be great idea and very helpful
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Ria Lamb commented
Reference Numbers & Purchase Order Numbers are both vital for our business, especially now as many of our clients are moving to automated invoicing systems, have these two numbers separated ensures our invoices are processed correctly and not rejected.