Reporting: Customer Payment Performance - payment date and number of days late
Ability to generate a report where users’ can view contact payment activity
Purpose: Users’ can easily see which customer has good and bad credit performance, and manage customer relationships & debt.
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Murchisons Services commented
Thanks if we could have a report that shows Debtor days per customer in one report
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Karen Browne commented
It's times like these I wish we'd stuck with Sage 🤫
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David Cornell commented
This is v important in structuring the cashflow to account for habitual late payers and those that define their own terms of payment so would be of great assistance
Hoping it gets done soon but judging by the dates of some comments I may be hoping too much
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Lee-Ann casbard commented
When is this going to be done??? It's taking far too long to add something so simple - the data is in Xero somewhere it's just impossible to extract. This leads to convoluted processes in-house having to be created. It's simple things like this that will lead us to change from Xero to something more user-friendly in terms of reporting.
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Karen Browne commented
I want to use this figure to set company performance targets around improving our credit control efficiency.
Can you please let us know why this report isn’t available.
And when it will be. Thanks -
Adrian Celotti commented
couldn't be that hard, get it done!!
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Kellie Appleyard commented
Would kill for this feature
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JD Furlong commented
This would be great. It's been 8 years in the making?
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Rupal Shah commented
How long do Xero take before they action and idea?
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Donna Shiner commented
Debtor days are crucial for locating problem customers and analysing payment trends quickly
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Sally Bailey commented
This needs to be added to allow proper analysis of payment trends for our customers and for effective credit control
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Kevin Summerhays commented
debtor days by customer would be a useful feature. And the ability to group or segment the customers too.
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Dan Brazelton commented
Went to run this report and was shocked I couldn't do it. I guess I have to export all the data to excel and figure it out myself.
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Rupal Shah commented
Xero's capability to run effective credit control is really limited. The reporting is so limited other than the standard Receiveables report.
You cannot compare payment trends for clients, this is critical when trying to complete customer analysis and look at trends.
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Edward Boston commented
Please add this feature
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Steve Shepherd commented
I would like to see this value influence the "expected payment date" on the receivables detail report if one has not been entered manually on the invoice.
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MI Business Advisory commented
Please make this available
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Richard Lambert commented
This seems a basic requirement for any business accounting package, please get this resolved.
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Karen Browne commented
This was an invaluable feature in Sage, very disappointed it’s not available in Xero
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Ashley Fehr commented
We would really like for this to be built out.