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Hello Xero, any news on this?

The oldest comment on this thread is April 20, 2022

Just in case anyone has only come upon this issue since then, that was the first comment after Xero redesigned this part of their "support" website when previous threads were deleted.

I first came across this issue (and the old thread) in mid-2021 and it wasn't anywhere near new then.

Could xero team update us all on this - its been a few years now...

Hi, any update on when this can be fixed?
I would think it's very basic and should have been programmed from the start.
It's the difficulty in getting responses (and then the slowness of the solution) that's pushing me look for an alternative to Xero.

This really is ridiculous. A simple and necessary change that is stopping me scale up my Xero based service offering. I will have to look to integrate with another accounts package without this change. How do we escalate this ned?

I've seen this for years. I wonder if they even know this website still exists.

Xero is great in a lot of respects - but issues like this, and even more so the lack of response, is what would prevent me from recommending Xero to others.

I would have thought this should be a trivial issue to fix. If you upload invoices from CSV, you can use more than 4 decimal places and the invoice will be calculated correctly taking all those decimal places into account - so the calculation itself is not the problem. You can print it, send it, allocate payments to it...

But, if you do anything to alter that invoice, even if it's just something like changing the print template, the invoice will be re-calculated but only using 4 decimal places and if the amounts are large enough, this will produce a VAT discrepancy which is a bit of a nightmare to correct (if you can be bothered).

If this is actually a difficult issue to fix, then why aren't Xero communicating with us to explain why, so that we at least understand.

Not good enough!

so many ideas posted to increase decimal points but there is NO action taken by Xero, now I have to do extra work to maintain a set of manual invoices. POOR SERVICE

We have electricity bills that use 5 decimal places every month and in the past payments per litre for milk was to 6 decimal places.
This would stop discrepancies of many £'s having to be entered as rounding errors and annual totals for products sold or paid for being correct.

We have electricity bills that use 5 decimal places every month and in the past payments per litre for milk was to 6 decimal places.
This would stop discrepancies of many £'s having to be entered as rounding errors and annual totals for products sold or paid for bring correct.

Does Xero have a roadmap for allowing 4+ decimal places?

Need at lease 5 decimal places for the price.

Your about the only software company that doesn't have that flexibility, its VERY basic request.

We sell units in excess of 100,000 (and we expect the volume to increase) at a unit price of .06525. The inability to cope with these decimal places means each invoice will have rounding errors. This will be significant over the course of the financial year.

I have a client that requires up to 8 decimal places - so any increase on 4 would be great :)

Our printing company sends us monthly invoices with Ink usage into the 5th decimal place.
Every purchase order i have made for them is wrong as it rounds upwards for the unit count but its all i can do in order to be able to pay them.

One of our Vendor invoices us with 6 decimal places which results in books no tallying. need 6 decimal places on invoices as well as bills

One of our vendors quoted in Five decimal places which result to not tally between our Purchase Orders and vendor's invoice. Four decimal places is not enough.

This is vital for both invoices and purchases for us, as we use units in 000's. So a price of $32.46 per thousand needs to be entered as a unit cost of 0.03246 Four decimal places is just not enough

our client work with Trust money and get audited on yearly basis, money received from client should balance to the cent.