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This is a basic function and would help in the accounts payable processes and sending Remittance Advices. I having been sending Remittances Advices on a spreadsheet for suppliers with lots of credit notes...time consuming....

This is a basic accounting function - For so many reasons the requirement to allocate a credit to a bill in order to clear it from the account needs to go!

A remittance needs to show all the invoices and credit notes that are part of the payment and the ridiculous allocating function does not enable this. That results in several phones calls and emails which is not necessary.

Not all credit notes are relevant to a specific invoice or the invoice may have already been paid!

When dealing with a lot of credits this is a massive time consuming ball ache!

I have noticed with the "new" (mainly cosmetic!) changes you are now able to select the outstanding credit notes in the outstanding bills screen but when you then go to make the payment it does not let you include the credits in the payment! Beyond frustrating!

The more I am using the XERO the more I am noticing just how much it is geared to small self employed businesses - it's more than basic in places and not in a good simple to use way!

This would be a great function to have for our organisation.
Our supplier credit notes generally don't correspond to specific bills. Rather, the credit notes are applied to mutliple supplier bills. We are having to manually email our suppliers to advise them of which credit notes have been applied to their bills. This takes up valuable time and is frustrating.

We have suppliers with over 100 invoices each month and several credit notes. Some credits may be for goods invoiced in a previous month and we have sales rebates so not able to credit to current invoices. Its very confusing if you try to match a remittance advise with a statement. if we were able to batch pay invoices and credit notes this would be a lot clearer for myself and our suppliers.

Please Xero - change the credit note system so instead of it only being able to allocate against an invoice, the system let us use them against a payment (whether creditors or debtors). 20 years ago the system I used was able to do it and Xero just doesn't and constantly tells us that they are not going to do this at present. COME ON just do it!

Is this being included in the new Bills to Pay re-write? Come on Xero, lets have an answer on this, if you read these comments at all - and I'm not convinced you do.

Everyone else has said it. Please make this happen!

This.....Definitely needed. It is confusing to send a remittance advice to a supplier with the credit note already allocated against one of the invoices.

Causing real problems for us and it doesn't look like Xero cares to make the change. I will be forced to look at alternative accounts packages which enable this.

This is essential, as we have to do a lot of manual remittances to include credit notes. This stops misallocation which seems to happen with suppliers as they are not receiving all the information needed.

7 1/2 years since this was first (?) raised!
Come on Xero, please address this and make your accounting program complete. This is a seriously problematic area for several of my clients and is holding others off transferring from Sage to Xero.

This is a major set back for our accounts, please sort

It's real problem for me too.
Xero need to work on fixing the basic stuff like this before some of the other bells and whistles.

Don't believe I should repeat what everybody else has mentioned. Simple fix just get it sorted
How long has this been going on for? I'm fairly new to Xero and not having this available means having to use previous remittance routine of entering details from accounts package.

For me this is the main reason for NOT moving the rest of my Sage clients over to Xero. It is a basic but very important feature missing.

This has been brought up so many times but the thread has been moved and buried. Each time it raises is head, a new thread is created so the number of votes is again reset to zero.

Very frustrating that after all these years it still has not been sorted. It's basic reporting.

Definitely needed. It is confusing to send a remittance advice to a supplier with the credit note already allocated against one of the invoices.

Currently, supplier credit notes will only show on remittances if they are allocated to an invoice and leaving an excess balance being paid. I.e. where credit notes have been allocated to an invoice leaving no further balance outstanding, there would be no trace of this on a remittance advice.

Therefore it would be beneficial to have some kind of remittance report that can be generated for credit note allocations for a specific supplier and time period.
This would assist with mitigating the time corresponding with suppliers when being asked which credit notes have been allocated and to which invoice.

I've been asking for this feature since I moved over to Xero from Sage.
This in my view is a basic request
Please can this be actioned ASAP as causing issues and wasting my time.
New update just released should have had this added to it
Very disappointed customer

I can't understand why this is not a normal accounting function. As one person has said - not being able to show credit notes on a remittance causes many problems and extra work. It would be good to get a fix for this - asap!

For all the reasons listed below

We need this immensely. It would be such an easy fix and currently we have to do so many extra steps, either by emailing the vendor or editing a pdf, to show how credits are applied. It's very tedious.