Remittance Advice - Show all credit notes and invoices
Ability to produce supplier remittances that include all the credit notes against any payment as unallocated.
Purpose: Because some of the credit notes do not relate specifically to an invoice, e.g. marketing aid, retro discounts.
-
Mike Stewart commented
Don't believe I should repeat what everybody else has mentioned. Simple fix just get it sorted
How long has this been going on for? I'm fairly new to Xero and not having this available means having to use previous remittance routine of entering details from accounts package. -
Nikki Moran commented
For me this is the main reason for NOT moving the rest of my Sage clients over to Xero. It is a basic but very important feature missing.
This has been brought up so many times but the thread has been moved and buried. Each time it raises is head, a new thread is created so the number of votes is again reset to zero.
Very frustrating that after all these years it still has not been sorted. It's basic reporting.
-
Janine Hutchinson commented
Definitely needed. It is confusing to send a remittance advice to a supplier with the credit note already allocated against one of the invoices.
-
Jordan Green commented
Currently, supplier credit notes will only show on remittances if they are allocated to an invoice and leaving an excess balance being paid. I.e. where credit notes have been allocated to an invoice leaving no further balance outstanding, there would be no trace of this on a remittance advice.
Therefore it would be beneficial to have some kind of remittance report that can be generated for credit note allocations for a specific supplier and time period.
This would assist with mitigating the time corresponding with suppliers when being asked which credit notes have been allocated and to which invoice. -
Helene Lees commented
I've been asking for this feature since I moved over to Xero from Sage.
This in my view is a basic request
Please can this be actioned ASAP as causing issues and wasting my time.
New update just released should have had this added to it
Very disappointed customer -
Lesley Parker commented
I can't understand why this is not a normal accounting function. As one person has said - not being able to show credit notes on a remittance causes many problems and extra work. It would be good to get a fix for this - asap!
-
Gregory Clarke commented
For all the reasons listed below
-
Jeffrey Wright commented
We need this immensely. It would be such an easy fix and currently we have to do so many extra steps, either by emailing the vendor or editing a pdf, to show how credits are applied. It's very tedious.
-
Amy Rapin commented
Would be so helpful to have
-
Ronna Amigo commented
Any update on this feature? We really need this as this is very helpful details in remittances.
-
Brent McKay commented
This is a major flaw that needs updating as soon as possible.
-
Kristina Juhl commented
We really need this feature. I have taken to having to edit my pdfs completely just to add a line in showing a credit note.
-
Clare Grain commented
Come on Xero, why is it all my customers and suppliers can send me remits showing credits unallocated but anyone using Xero cannot? please fix asap!
thank you
-
Carla Lee commented
What is even more frustrating is that when a credit is applied to an invoice which then brings that invoice balance to '£0', that invoice is not shown on the remittance either.
It is essential that all activity is shown on the remittance correctly. -
Mark Barry commented
This is standard stuff. Not every credit note can be allocated against an invoice. Why does Xero 'force' you to do this?
-
Lorna Lancaster commented
I think it's a major flaw that Xero cannot send a remittance advice which includes supplier credit notes. Sage can do this easily.
I have many trade clients who purchase items and then return specific items and then get a credit note. Xero is way behind Sage here in that you should just be able to select credit notes in the same way you select invoices to 'pay them' and then create a remittance which you can send to the supplier.
You can't even convert a remittance advice to Excel which would make it easier to add the credit notes manually. Instead, I have to prepare an aged creditors report and then manually alter the headings so it shows as a remittance advice.
Please pick this up urgently Xero!!
-
Natasha Hamlet commented
The remittance to the supplier does show the credit notes within the remittance under "Additional Invoice Activity" when allocated against invoices but I can only see this happening against invoices where a payment is also allocated against the invoice.
If for example a credit note was issued and this covered a number of invoices but left some outstanding on one invoice - is only the invoice with the outstanding amount shown on the remittance, or are all of those other invoices paid in full by the credit note shown on the remittance?
This would be helpful too.
-
Helene Lees commented
I don't understand why this isn't a standard function. This needs implementing ASAP. Causes lots of issues when we have been issued credits and I have to start listing the items on the front of the remittance advice.
I've changed my 'important' answer to Critical as I've asked for this to be looked at when I first started using Xero and I'm not feeling that Xero listen to their end user
-
Corina Hobson commented
Please do this. Credit notes are not always allocated to specific invoices. It will be better for the supplier to see when they have been taken against payment.
thank you.
-
Amy Taylor commented
We desperately need this as we process a large number of credits with our suppliers as part of our standard business practise and we need to be able to communicate how these are allocated.
Thanks.