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This is a basic requirement of book-keeping and accounting and you are ripping us off by claiming you provide a proper accounting system when it does not include this feature. It's clear to me that there has been demand for this from your customers for many years, but Xero continues to do nothing. As a businessman who was advised by my accountant to bring my three businesses to Xero I feel particularly let down. I'd like to raise a formal complaint and receive a deduction from the subscriptions my companies pay to Xero until you have implemented this essential feature.

This seems like a flaw rather than a missing function.

Current workflow:

Picture > Email > Hubdoc > Xero. Then the convenience breaks down as I have to download the receipt from Hubdoc and reattach in Xero invoice to the client.

Please update this as an anyone sending an invoice to claim expenses incurred usually has to provide the underlying invoice/receipt to their client/customer.
When assigning an expense, there should be an option to assign attached file with the billable expense.

This is a feature that should be a standard approach to expense claiming. The double handling of receipt images is maddening. (Which is what I tell people when they ask what it's like to use Xero!)

Expand the function of assign to client.can it be possible when you assign to client in purchases that a option to choose to also include a copy of the receipt?
Currently i find i have to create 2 copies of a receipt one for the inputting the receipt into purchases and one for the sales invoice.
Why can it not be streamlined?
I only do accounting on IoS
Thank. You

It is obtuse that expenses that need to be charged to clients can automatically generate a line, but the supporting expense document is not included.

Surely the people designing this are not regular users and I sufficient effort is being allocated to enhancements.

Absolutly ridiculous to have to reupload a file that is already attached in the bills function.....

I need this as for all invoices they need a copy of expenses to pay them.

Would be very very helpful and a real time saver. Currently very time consuming to have to go back to the original payment and download the receipt.

I’ve just sent my first invoice to a customer explaining that the 67 referenced receipts are not attached but I have them on file if he would like to see… Lo and behold he has asked to see them so I now need to collate all receipts and send them over to him. Times this by multiple projects occurring at once and it’s a complete waste of time and is actually impacting on customer satisfaction on our end.

This is the only reason we did not switch to Xero after the free trail.

I support this feature wholeheartedly. We pass on the evidence to our customers for reimbursable expenses. ATM this porcess is super laborious. Consequently, we have been using Smart Receipts - fantastic app! If you can incorporate the features from that app into Xero you would be on to a massive win!

I agree this is my no1 needed feature

Fully agree - double upload of receipts is so unnecessary

This is an absolutely fundamental requirement for claiming billable expenses, and working around it is time-consuming (and therefore costly!) and delays invoicing (which for a one-person business doesn't help cashflow).

Please guys.. really no point in having the ability to assign billable expenses to a customer if you can't send the supporting documents you uploaded to each transaction. Used to use Receipt bank solely for this function but having to subscribe to another service is a mission.

Any response from the Xero team on whether this is something that will be addressed or not?

Adding my voice to this request. Have just started using expenses in Xero and am astounded this isn't a standard function. The lack of this function makes the value of the Expenses module effectively zero.
Where does this enhancement sit in the Xero roadmap?

I'm amazed this capability is not already included considering how fundamental it is and how the workaround of uploading twice must cost Xero a bunch of storage. Our clients require proof that claimed expenses are accurate, doesn't everyone?

Please please add this feature. I have wasted an extortionate amount of time assigning hundreds on expenses to a customer only to discover the is no functionality to export automatically images of the expenses with the invoice that I issue to this customer. I have had to painstakingly download each one. I cannot do this by clicking on the line item of the expenses in the rebilled invoice, I must copy the items and search for it in another search bar. Then once I have manually downloaded each individual image that was uploaded to Xero, I must amalgamate them into a multipage PDF and upload again to Xero. This functionality is critical for me and I sincerely request that it is added as a feature.